CD-ROM accesses cause restarts

[Guest]

I'm having a major problem with both of my CD-ROM drives (one's a CD-R burner). Whenever I try to open a file on a CD-ROM disk my PC restarts as if I just hit the reset button on the front of the machine! I've tried restoring the Windows registry (only to remember this has been happening for longer then I have backed up registries), reinstalling the CD-ROM drivers, and turning off auto-insert notification (which caused the machine to restart whenever I just put a CD in-- it still happens some). I'm using Norton AntiVirus with the latest virus info and it's coming up clean: no viruses. I'm not experiancing any other problems, but this problem makes software installation completely impossible. Should I try reinstalling Windows 98 entirely (the drives work in DOS)?

 

[Guest]

Make sure you only have a cd in one given drive at a time when you have to install stuff. I also have a CD-ROM and CD-RW drives, and when I have a CD in both my system sometimes acts really weird, intermittently locking up while it keeps flashing both readers as if it can't figure out what's going on (this may have something to do with them being on the same IDE channel). This only happens under certain conditions (such as starting games), but when it does all I have to do is remove the CD I'm not using, and it'll do what it's supposed to do with the one that's left. Hope that helps.