Changed WiFi name, no connection

lcommey101

Prominent
Jan 15, 2018
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Hi recently my housemate changed the name of our wi-fi network and now my laptop (acer E5-521) cannot find our Wi-Fi network I.e. it’s not coming up under available networks. I’ve tried rebooting the router several times, rebooted my laptop,windows troubleshooter, uninstalled and reinstalled the driver software, all to no avail. It connects to via the Ethernet cable and all other devices (phone, iPad)in the house can connect to the WiFi . Please help
 

USAFRet

Titan
Moderator
Mar 16, 2013
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Besides the WiFi SSID, what else might he have changed?
If necessary, connect to the router via ethernet, and look at all the settings.
 

USAFRet

Titan
Moderator
Mar 16, 2013
112,982
1,820
155,140
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Discover the new SSID
Discover what the actual WiFi password is
Discover what freqs the router is using. 2.4GHz and/or 5GHz.
 

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