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Phil,
The bezel still snaps in, just is not as tight as it should be. I just can't pull on it. I never did anyway. I have posted pictures with my first entry.
I hope this helps everyone out. There are 85 entrys for new power supply connectors for the R3000 on Ebay, so I am pretty sure that that this is a widespread problem.
Rod
The bezel still snaps in, just is not as tight as it should be. I just can't pull on it. I never did anyway. I have posted pictures with my first entry.
I hope this helps everyone out. There are 85 entrys for new power supply connectors for the R3000 on Ebay, so I am pretty sure that that this is a widespread problem.
Rod
Hi Guys,
Thanks for the info I was able to repair one today. Took me some time to figured out how to remove the mainboard from the case. Then i found the pin was borken in the socket near the end. A bit of wire and solder did the trick.
Once again thanks.
Thanks for the info I was able to repair one today. Took me some time to figured out how to remove the mainboard from the case. Then i found the pin was borken in the socket near the end. A bit of wire and solder did the trick.
Once again thanks.
thanks for all the useful info... my presario R3000 is having the same problem, the battery won't charge anymore and the power supply is not working for longer than 10 seconds... quick question though... did you have to change the power connector (jack) or was it a matter of just solder the loose connections shown in your picture?
thanks again!
Leo
thanks again!
Leo
Hey all, im havin the same problem with the solder on my power connection. I have the whole bottom side of my laptop taken apart but cant get to the connection because of the metal housing that the fan is attached to. I undid all the screws and still cant get it off. Are there screws from the top??
J,
Yes, there are screws from the top. You don't have to take the fans out. Take the whole motherboard out. See my posts on Aug 05. I have links to the manual, etc. The manual states exactly how to disasssemble the unit, althought you have to jump around in the manual a bit.
I have also posted pictures of the disassembled PC and areas to be re-soldered. This is a factory defect from Compaq.
The repair will take a few hours, as this is PC is known to be one of the toughest to take apart. Just take your time and be patient. There is also one wire that has to be dsiconnected just before the motherboard is removed, that is not documented in the manual.
Rod
Yes, there are screws from the top. You don't have to take the fans out. Take the whole motherboard out. See my posts on Aug 05. I have links to the manual, etc. The manual states exactly how to disasssemble the unit, althought you have to jump around in the manual a bit.
I have also posted pictures of the disassembled PC and areas to be re-soldered. This is a factory defect from Compaq.
The repair will take a few hours, as this is PC is known to be one of the toughest to take apart. Just take your time and be patient. There is also one wire that has to be dsiconnected just before the motherboard is removed, that is not documented in the manual.
Rod
Thanks, I took 4 hours out yesterday to do it, my first time taking a laptop apart, hopefully my last.. But not sure if it did the trick or not, it is working better but not like it should be, im thinkin I might have a bad battery tho.
And o yea, dont use the wrong size screws and put bubbles and holes in your laptop like I did...
And o yea, dont use the wrong size screws and put bubbles and holes in your laptop like I did...
Everyone,
Regarding JFrizzles last post, if you do this repair, it is a good idea to use a small bowl or container to hold the screws for each part disassembled. That way, you should have a good chance of getting everything back together using the correct fasteners. There are a LOT of screws to be removed and replaced. If you look at my posted photo of the disassembled PC, you will see that I lined up the parts somewhat in the order disassembled and there is a a small plastic bowl near each part, containing the screws for that part. See my August 05 posts.
Rod
Regarding JFrizzles last post, if you do this repair, it is a good idea to use a small bowl or container to hold the screws for each part disassembled. That way, you should have a good chance of getting everything back together using the correct fasteners. There are a LOT of screws to be removed and replaced. If you look at my posted photo of the disassembled PC, you will see that I lined up the parts somewhat in the order disassembled and there is a a small plastic bowl near each part, containing the screws for that part. See my August 05 posts.
Rod
kasserdean
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- Aug 26, 2006
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Guys,
Absolutely brilliant forum- the problem was fixed within £12 and 3 hours of work.
Basically, purchased a power jack for the R3000 from Ebay, got a soldering iron and pulled the laptop apart (it's a pain that you've got to remove EVERYTHING to get to the power jack though!)
Put it back together and voilla, issue sorted.
Thanks to all for uploading the info regarding this issue.
Kas
Absolutely brilliant forum- the problem was fixed within £12 and 3 hours of work.
Basically, purchased a power jack for the R3000 from Ebay, got a soldering iron and pulled the laptop apart (it's a pain that you've got to remove EVERYTHING to get to the power jack though!)
Put it back together and voilla, issue sorted.
Thanks to all for uploading the info regarding this issue.
Kas
Kas,
Thank you for saying so. I do pride myself on being a very thorough electrical / electronics engineer and have not let any so called 'tech support' persons touch my hardware or software installations. As condition of my work with multiple employers, I have insisted that no individual, other than myself, touch my computers. I rarely post to forums, but after seeing the state of poor assembly of components to the R3000 motherboard by Compaq, I felt compelled to help all of the other folks who are experiencing the same problems, which Compaq will not acknowledge. They simply blame the user. That is not right, and is not ethical. Compaq / HP should be ashamed of their poor engineering and assembly.
I guess that is what you get for $.5 per hour assembly in China. They wave solder the SMT components, then have the pin through components hand soldered by individuals that do not know or perhaps do not care about a good solder joint. I opened another electronic component made in China last week, and discovered that every single solder joint was a cold solder.
Rod
Thank you for saying so. I do pride myself on being a very thorough electrical / electronics engineer and have not let any so called 'tech support' persons touch my hardware or software installations. As condition of my work with multiple employers, I have insisted that no individual, other than myself, touch my computers. I rarely post to forums, but after seeing the state of poor assembly of components to the R3000 motherboard by Compaq, I felt compelled to help all of the other folks who are experiencing the same problems, which Compaq will not acknowledge. They simply blame the user. That is not right, and is not ethical. Compaq / HP should be ashamed of their poor engineering and assembly.
I guess that is what you get for $.5 per hour assembly in China. They wave solder the SMT components, then have the pin through components hand soldered by individuals that do not know or perhaps do not care about a good solder joint. I opened another electronic component made in China last week, and discovered that every single solder joint was a cold solder.
Rod
samjones1986
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- Aug 31, 2006
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This information may or may not help everyone else, but I have had almost the exact same experience.
I bought my Presario R3000 in (close to) June 2004. It worked fine for the first year, with the exception of noisy fans, which were fixed after a call to Compaq. After almost a year of normal use, the computer would switch to battery power for no reason, but it would switch itself back to AC power with no intervention. But a month or so of continued use, it would switch to battery power and require somone to unplug the cord and plug it back in to achieve AC power. This happened rarely, and I didn't think much of it. Now I know I should have, because my warranty expired shortly thereafter.
For a few months, the computer's ability to hold AC power slowly degenerated. Eventually, I would constantly have to replug the cord. Then, the battery stopped charging. I presume this is because the battery had cycled so many times due to the inability to hold AC power. The computer would not even turn off with the battery in. I would have to physically remove the battery in order to turn on the computer.
Because of the power problem, the computer followed a progression of: 1. shutting off after a long period of use or while I was away; 2. shutting off after slightly moving the power cord or computer; 3. turning on for about 10 seconds before shutting itself off; 4. not turning on at all.
After 2 years of owning the computer, I finally ponied up $200 to a repair shop, which was cheaper than Compaq's asking price. The computer worked like a champ for about a month afterwards, except for the fact that the battery wouldn't charge. But after that first month, I am now running into the same problems, and it's getting worse and worse.
I know this is a long post, but as many of you have experienced, this is a frustrating situation. Reading your posts have made me even more angry. I thought the fact that my computer started having problems after the warranty expired might have been a coincidence, but after reading your posts, I know better. Compaq must find this so convenient. If my hard drive failed, or my RAM failed, I would simply replace it. But power issues are completely different. So on this note, is anyone interested in starting a petition? This may seem radical, and trust me, I'm usually the one shaking my head at picket lines. But Compaq should not be allowed to get away with this. We all know now that this problem is not a coincidence. Companies that make products that people depend on with their life, and which they expect to last for years, should be held accountable. This type of "marketing" should not be tolerated. So if anyone is interested in starting a petition, please email me at samjones1986@gmail.com.
Thank you all.
I bought my Presario R3000 in (close to) June 2004. It worked fine for the first year, with the exception of noisy fans, which were fixed after a call to Compaq. After almost a year of normal use, the computer would switch to battery power for no reason, but it would switch itself back to AC power with no intervention. But a month or so of continued use, it would switch to battery power and require somone to unplug the cord and plug it back in to achieve AC power. This happened rarely, and I didn't think much of it. Now I know I should have, because my warranty expired shortly thereafter.
For a few months, the computer's ability to hold AC power slowly degenerated. Eventually, I would constantly have to replug the cord. Then, the battery stopped charging. I presume this is because the battery had cycled so many times due to the inability to hold AC power. The computer would not even turn off with the battery in. I would have to physically remove the battery in order to turn on the computer.
Because of the power problem, the computer followed a progression of: 1. shutting off after a long period of use or while I was away; 2. shutting off after slightly moving the power cord or computer; 3. turning on for about 10 seconds before shutting itself off; 4. not turning on at all.
After 2 years of owning the computer, I finally ponied up $200 to a repair shop, which was cheaper than Compaq's asking price. The computer worked like a champ for about a month afterwards, except for the fact that the battery wouldn't charge. But after that first month, I am now running into the same problems, and it's getting worse and worse.
I know this is a long post, but as many of you have experienced, this is a frustrating situation. Reading your posts have made me even more angry. I thought the fact that my computer started having problems after the warranty expired might have been a coincidence, but after reading your posts, I know better. Compaq must find this so convenient. If my hard drive failed, or my RAM failed, I would simply replace it. But power issues are completely different. So on this note, is anyone interested in starting a petition? This may seem radical, and trust me, I'm usually the one shaking my head at picket lines. But Compaq should not be allowed to get away with this. We all know now that this problem is not a coincidence. Companies that make products that people depend on with their life, and which they expect to last for years, should be held accountable. This type of "marketing" should not be tolerated. So if anyone is interested in starting a petition, please email me at samjones1986@gmail.com.
Thank you all.
heidispapi
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- Sep 2, 2006
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- 18,510
hey thanks or all the help. I have spoken with HP/Compaq and they have refused to take responsability for the defect.
I am in lawschool, and this little defect has caused my computer to shut off during two separate final exams. I am doing the initial research for a class action suit against HP/Compaq, and am gathering information from people who have had this problem, or who know someone with this problem.
If any of you are interested in participating in the class, please email me at compaq.class_action@yahoo.com
I am in lawschool, and this little defect has caused my computer to shut off during two separate final exams. I am doing the initial research for a class action suit against HP/Compaq, and am gathering information from people who have had this problem, or who know someone with this problem.
If any of you are interested in participating in the class, please email me at compaq.class_action@yahoo.com
I'm having the same problem but lucky enough for it to stay on long enough to accomplish things. Then, I'm not sure if it's because of heating up, I can't get it to stay on (with the electric cord) to some extent it seems to need a push then other times seems to need to cool off.
Today I decided to do something about it, this has been going on for well over a year now. In any case, I hate to buy a new electric cord if it's not going to solve the problem. I'm so worried that it might
be the mother board, which is what my son is expecting.
Have you had any success with your laptop? Please give me good news.
Thanks, Mary[/b]
ps My last laptop, a smaller compaq also needed a new cord after about a year.
Today I decided to do something about it, this has been going on for well over a year now. In any case, I hate to buy a new electric cord if it's not going to solve the problem. I'm so worried that it might
be the mother board, which is what my son is expecting.
Have you had any success with your laptop? Please give me good news.
Thanks, Mary[/b]
ps My last laptop, a smaller compaq also needed a new cord after about a year.
This problem can be fixed in 15 minutes (assuming you don't care about appearance of your laptop):
I read all responses, thanks you everybody, many people had useful tips. I myself am a design EE who deals with similar problems on everyday basis. The problem is:
COLD SOLDER JOINT POSITIVE PIN OF DC CONNECTOR TO MOTHERBOARD.
Solution is to touch it with a soldering iron. In order to do that you have to gain access to motherboard which can be done in two ways:
1) 4 hour job as described by couple of people before
2) use a drill to crack the plastic case from the top (you still have to pry off that plastic mask with power on button after removing 3 screws from the bottom as described in one of previous responses)
You don't need to worry about damaging the motherboard - there is a thin steel shield right under the top plastic cover and above the DC connector (motherboard) itself. However you will have to cut that shield a little bit too. There is atotal of 4 pins (3 for ground and one for positive voltage). You can touch all of them with an iron but it seems that only positive pin is the problem (the one closest to the center of the board).
I know that a picture is worth a thousand words but didn't know how to attach them to my response - if someone can explain how it can be done I'll be more than happy to do it.
Again, thanks everybody, my laptop is charging fine now and more importantly I have evrything ready for the next time - if the same problem happens I'll fix it in two minutes.[/img]
I read all responses, thanks you everybody, many people had useful tips. I myself am a design EE who deals with similar problems on everyday basis. The problem is:
COLD SOLDER JOINT POSITIVE PIN OF DC CONNECTOR TO MOTHERBOARD.
Solution is to touch it with a soldering iron. In order to do that you have to gain access to motherboard which can be done in two ways:
1) 4 hour job as described by couple of people before
2) use a drill to crack the plastic case from the top (you still have to pry off that plastic mask with power on button after removing 3 screws from the bottom as described in one of previous responses)
You don't need to worry about damaging the motherboard - there is a thin steel shield right under the top plastic cover and above the DC connector (motherboard) itself. However you will have to cut that shield a little bit too. There is atotal of 4 pins (3 for ground and one for positive voltage). You can touch all of them with an iron but it seems that only positive pin is the problem (the one closest to the center of the board).
I know that a picture is worth a thousand words but didn't know how to attach them to my response - if someone can explain how it can be done I'll be more than happy to do it.
Again, thanks everybody, my laptop is charging fine now and more importantly I have evrything ready for the next time - if the same problem happens I'll fix it in two minutes.[/img]
Everyone,
I resoldered all 4 pins and added a bit of solder, for more strength. All four pins on mine were cold soldered. I am surprised it lasted 1.5 years.
A good solder joint should be shiny, not dull. Excess flux can be cleaned off with rubbing alcohol.
Rod
I resoldered all 4 pins and added a bit of solder, for more strength. All four pins on mine were cold soldered. I am surprised it lasted 1.5 years.
A good solder joint should be shiny, not dull. Excess flux can be cleaned off with rubbing alcohol.
Rod
Hello.I am expecting a non-charging r3000 to come in this week. Reading the posts around the net regarding this issue, it seems to come down to the dc connector mostly. Thanks for all the info you spread here, the job is extensive, but can be done.
I was thinking about the following possibility: the main pin of the dc inlet is rather short, in terms of lenght until the motherboard soldering joint. Can't I just put a copper tube that fits the center pin into my soldering iron's tip socket, shove it over the center pin, hold it for a while to get the heat to reach the soldering joint and solder the joint like that, at least the center pin?
Or is the temperature to much for the socket's base itself?
EDIT: found on another forum: buy a HP XC1000 all-in-one media cable, or a docking station if you do not want to take the laptop apart. Your power adapter will then charge the laptop through the docking port, as the media cable or docking station is supposed to be connected to that.
I am searching for this docking port pin assignment, as another workaround, sofar it seems to be secret.
I was thinking about the following possibility: the main pin of the dc inlet is rather short, in terms of lenght until the motherboard soldering joint. Can't I just put a copper tube that fits the center pin into my soldering iron's tip socket, shove it over the center pin, hold it for a while to get the heat to reach the soldering joint and solder the joint like that, at least the center pin?
Or is the temperature to much for the socket's base itself?
EDIT: found on another forum: buy a HP XC1000 all-in-one media cable, or a docking station if you do not want to take the laptop apart. Your power adapter will then charge the laptop through the docking port, as the media cable or docking station is supposed to be connected to that.
I am searching for this docking port pin assignment, as another workaround, sofar it seems to be secret.
HP xc1000 Notebook All-in-One Media Cable power cord issue
My son solved the problem. Can't believe it took so long to be directed to the solution.
This new cable gives you an alternative port in which to put your a/c connector. Works
like a charm, absolutely no problem and in fact easier now to use it in conjunction with
the television screen as it's monitor.
HP xc1000 Notebook All-in-One Media Cable app $80 including the s&h.
Thank you and good luck all.
My son solved the problem. Can't believe it took so long to be directed to the solution.
This new cable gives you an alternative port in which to put your a/c connector. Works
like a charm, absolutely no problem and in fact easier now to use it in conjunction with
the television screen as it's monitor.
HP xc1000 Notebook All-in-One Media Cable app $80 including the s&h.
Thank you and good luck all.
My son solved the problem. Can't believe it took so long to be directed to the solution.
This new cable gives you an alternative port in which to put your a/c connector. Works
like a charm, absolutely no problem and in fact easier now to use it in conjunction with
the television screen as it's monitor.
HP xc1000 Notebook All-in-One Media Cable app $80 including the s&h.
Thank you and good luck all.
This new cable gives you an alternative port in which to put your a/c connector. Works
like a charm, absolutely no problem and in fact easier now to use it in conjunction with
the television screen as it's monitor.
HP xc1000 Notebook All-in-One Media Cable app $80 including the s&h.
Thank you and good luck all.
They are running out fast everywhere. They had several for sale on ebay (techexcess) last weekend, saw a lot of 17 but shipping was too much ($200) from Canada too this weekend. Keep watching ebay, they sometimes do come up as XC1000, DV318A, all-in-one media, etc. Seems teckexcess noticed the rarity of the cable, you can find them pulling back a lot off ebay, once they found out they could ask what they want for it. (see google's cache) They asked me $280 for a cable, dock and shipping! "Demand is high, stocks are low, so prices go up, they explained me".
Docking stations are still available, starting around $50 on ebay, as another option.
Docking stations are still available, starting around $50 on ebay, as another option.
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