Compatibility error

[mogong]

Hello, my laptop is ASUS A42J..it's a windows 7..the problem is my program compatibility has changed..i don't really know what had happened but according to my sister she want to open something using the "OPEN WITH" and she used Window Media Player..when she click it, all the compatibility for Google Chrome, Life Frame, AVG 9.0, Tune Up Maintenance, Microsoft Office had changed to Windows Media Player..So, i can't open any of the program i mentioned above bcoz everything had changed to a media player compatibility, the symbols for each of it also changed to windows media payer..so, what's the problem actually and how to fix it??? if u don't really understand what i'm trying to explain, just reply my message and tell me..i'll try my best to explain it to u bcoz i really need to fix the problem ASAP..later, i'll ask my sis back bout what really happened..Thanks for any help..

btw, i've troubleshoot the program compatibility and the issues found was "incompatible application"..

 

[nikorr]

OK and #1?

 

[mogong]

owh, i'm so disappointed..i had reboot using safe mode with networking but i can't connect the internet..i'm really fed up now..anyway thanks for all ur help, really appreciated it..maybe if i'm an expert it will work but i'm not so i'm seriously gonna send this funny laptop to the technician..

 

[nikorr]

Don't u have a USB pen drive?

Use the other laptop to download and than plug it in to the broken one.

 

[mogong]

yeah, i have it..download what?? the malware software??

 

[nikorr]

Yes both of them.

 

[mogong]

ok, i'll try it..hope its gonna work..

 

[nikorr]

It should : )

 

[mogong]

unfortunately, for #2 i still do not have access for it even though im using the other laptop..

 

[mogong]

1, i'm stil trying

 

[nikorr]

OK : )

 

[mogong]

ok, i'm so unlucky..for #1 also i can't access..maybe it bcoz the internet connection here is not so good or maybe the server is out of my region..

 

[nikorr]

That's not it. Are u downloading on the good laptop? Have to ask.

 

[nikorr]

Whats your region? Thailand?

 

[mogong]

yeah, im trying to download it using the good one..haha i'm not in Thailand..I'm in Borneo..in Malaysia region..

 

[nikorr]

yeah, im trying to download it using the good one..haha i'm not in Thailand..I'm in Borneo..in Malaysia region..

I was judging by your laptop, I was in Singapore once. On the way to Australia : )

 

[mogong]

Owh really..great, i've never been to singapore although it's my country neighbour..lol anyway, really thanks for ur helped..hope i'm not wasting ur time..

 

[nikorr]

No, no waste, but I will go to sleep soon...

 

[nikorr]

BTW, how did u hear about Tom's Hardware.com?

 

[mogong]

well, my own laptop encountered problem back then so when i search for solutions i found this site..and i think this is quite a good site..r u a computer technician here??

 

[nikorr]

well, my own laptop encountered problem back then so when i search for solutions i found this site..and i think this is quite a good site..r u a computer technician here??

No, this is community of computer "stuff" hungry people : )

And if someone has a PC related problem,like yourself, than if someone knows what it could be, they chip in some advice that can help. People don't get paid here. Free to come and free to go.