Question Computer Crash Help

Aug 13, 2023
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PC Crashing Assistance

Hello all!

I'm new here and not the most versed in PC building in general, so bear with me here.

I recently have had these episodes of my PC crashing while gaming. These crashes result in the video cutting out, but the sound and PC are still operating, after about 30 seconds to a minute, then sound cuts out but PC does not stop/force shutdown; I restart the PC and it boots fine with no video issues. Can load the games up and play. These crashes have occurred irregularly, and seem to be video related.

I tried updating drivers, but this did not solve the issue. I have looked in event viewer and Windows reliability monitor to identify the issues, all of which point me to different instances involving a "LiveKernelEvent" and a bucket ID consisting of a string of text that differs in each instance but always contains "nvlddmkm.sys\_Ampere" and subsequently my Desktop Window Manager stops working.

I will happily include further info if necessary to help clarify for anyone who can aid, TIA.

CPU: Ryzen 5 3600 (No OC)

MOBO: MSI x570 GAMING PLUS

GPU: GeForce RTX 3080 SEA HAWK X 10G LHR

To add, this is not a new build or new parts introduced. PC is same as it was months ago, functioning normally.

Checklist of things I’ve tried compiled:
- Updating GPU drivers
- Updating windows
-Stress testing CPU (cinebench)
- Stress testing GPU (Furmark)
-Windows Memory Check (passed)