Question Computer crashes with black screen during gaming, but sound stays on

[Ananda Deb]

I get black screen while gaming out of nowhere, but I can hear the banground sound from google chrome fine but the game sound is gone usually. That means the game also crashes. Please help

Here's my specs:

Processor - Intel Core i7-9700K

Graphics Card - NVIDIA GeForce RTX 2080 Super

RAM - Corsair DDR4 3200 Mhz 32GB(4*8) Vengeance LPX

Motherboard -MSI Z390-A PRO (MS-7B98)

SSD -
Crucial BX500 2TB 3D NAND SATA 2.5-Inch Internal SSD
Intel 660p Series M.2 2280 1TB PCIe NVMe

PSU - EVGA 650 GQ 210-GQ-0650-V1 80+ GOLD 650W

OS- Windows 10

Anyone with an answer to as why this happens? And what to do?
I can provide with hwinfo log file during crash but I just don't know how to upload it

 

[Fix_that_Glitch]

Does it happen with all games? You can uninstall the gpu drivers with DDU and install the newest driver for your gpu. Have you manually opened control panel and line by line check for any updates? You can also check your bios for updates along with motherboard chipset drivers from your motherboard makers support page.

 

[Ananda Deb]

Does it happen with all games? You can uninstall the gpu drivers with DDU and install the newest driver for your gpu. Have you manually opened control panel and line by line check for any updates? You can also check your bios for updates along with motherboard chipset drivers from your motherboard makers support page.

yeah all game.
I recently fresh installed gpu drivers and also recently installed bios and chipset drivers. Nothing works.

 

[scout_03]

use a image host provider and made link public here made your choice here https://www.google.ca/search?q=imag...AYgAQYsQPCAgQQABgD4gMFEgExIEA&sclient=gws-wiz

 

[Ananda Deb]

use a image host provider and made link public here made your choice here https://www.google.ca/search?q=imag...AYgAQYsQPCAgQQABgD4gMFEgExIEA&sclient=gws-wiz

what am I sharing with that image?

 

[scout_03]

chose one of them to hoast it the made the link to it public and post it here .

 

[Ananda Deb]

chose one of them to hoast it the made the link to it public and post it here .

host what? what you want me to share?

 

[scout_03]

if the link is not made public we wont be able to see hwinfo result you post this https://forums.tomshardware.com/threads/how-to-post-images-in-tomshardware-guide.1845556/

 

[Ananda Deb]

loghwinfo2

MediaFire is a simple to use free service that lets you put all your photos, documents, music, and video in a single place so you can access them anywhere and share them everywhere.

www.mediafire.com

here is the file

 

[Ananda Deb]

if the link is not made public we wont be able to see hwinfo result you post this https://forums.tomshardware.com/threads/how-to-post-images-in-tomshardware-guide.1845556/

its a .csv file, so I dont know how to take screenshot of a csv file, so I shared a link to download the file

 

[scout_03]

how to upload csv file in github - Google Suche

 

[Ananda Deb]

how to upload csv file in github - Google Suche

php-mysql-tutorial/loghwinfo2.CSV at master · Chandradeb/php-mysql-tutorial

All the course files for the PHP & MySQL for Beginners tutorial on The Net Ninja YouTube channel. - Chandradeb/php-mysql-tutorial

github.com

 

[Fix_that_Glitch]

Black screen can be caused by so many things. Hardware / software problems. Could be a failing psu, overheating of motherboard Vrm, overheating of gpu, Malware, a bad stick of ram or even a bad or failing m2 or drive. If you have an extra gpu to use you can rule out your gpu at least.

 

[scout_03]

it does not show voltages and temp even fan speed .