Question Computer freezes during gaming and I can't find a solution ?

ThatGuy321

Prominent
Jun 23, 2023
3
0
510
Hey all.

Just moved house, and about 2 days after moving these issues have appeared.
The computer will completely freeze after playing games for about 10-15 minutes, no BSOD. Will either freeze on the 1 frame in-game, or screen will go black and keyboard and mouse will disconnect (both are RGB, so you can tell they're disconnected)

Games tested are:
Baldurs Gate 3
Sims 3
Overwatch 2
Pathfinder: Wrath of the Righteous

Specs are:
MOBO: MSI B550M Pro VDH-WiFi
CPU: AMD Ryzen 5 5600X (Using stock Wraith cooler)
GPU: Gigabyte Radeon RX 6600
RAM: 2 x XLR8 8GB 3200MHz (16GB total, taken from another build, around 3 years old)
Storage: 2 x Kingston SSDs (256GB and 1TB), 1 x Seagate Barracuda (2TB)
PSU: Thermaltake Toughpower GF1 650W

I tried to run OCCT on another monitor while playing BG3 to find the problem, where CPU seemed to be running around 80-90 degrees Celcius before the crash. GPU fans also seem to stop spinning while everything else keeps going after crash, but I don't know if that's relevant either.

Things I have tried:
  • Both updated and downgraded GPU drivers to no avail
  • Run memory tests for RAM
  • Run disk checks and DISM checks for storage

I am a bit hesitant to reseat any components since the GPU has given us trouble in the past with reseating and disconnecting.

Any help is appreciated.
Cheers
 
Last edited by a moderator:

Lutfij

Titan
Moderator
MOBO: MSI B550M Pro VDH-WiFi
What BIOS version are you on for your motherboard?

Both updated and downgraded GPU drivers to no avail
I would advise on using DDU to remove all GPU drivers(intel, Nvidia and AMD)in Safe Mode, then manually install the latest driver sourced from AMD's support site, in an elevated command, i.e, Right click installer>Run as Administrator.

Run memory tests for RAM
Using memtest, for 10 passes?

PSU: Thermaltake Toughpower GF1 650W
How old is the PSU in your build?

where CPU seemed to be running around 80-90 degrees Celcius before the crash.
Try and aim a fan at the VRM area of the motherboard and see if it helps. Speaking of temps, you forgot to mention the make and model of your case. On top of that, if your case innards have dirt/debris, might want to clean them out and even reapply thremalpaste to your cooler and see if that helps.

On a side note, after moving to your new abode, did you reseat the GPU in your build?
 
Last edited: