Computer hard freezing/crashing

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AcuteAnthrax

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Mar 1, 2013
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10,510
Sorry for this mess I'm about to drop but I'll try to keep it as clean as possible.

For a few weeks now I've had an issue with my PC randomly hard freezing/crashing and it's gotten to a point where I can hardly even turn the thing on.

The only new hardware I've acquired recently was a new GPU. I originally thought that it was causing issues so I tried reinstalling drivers but I had no luck. I switched back to my old GPU and the issue was still there. Made sure to uninstall old drivers on the cards before installing new ones and still crashes. Removed the cards alltogether and booted up with the mobo's card and it crashed.

Tried a mem test and didn't get any errors. Did a full Virus scan and also no results.

The a few days ago the computer crashed and whenever I tried to turn it on it would stay black screen and I'd get a long beep until I turned the power off. Giving it a nights rest I came back to try again and the computer offered to reset/reformat so I went with that as it seemed like my last option. Everything went well at first, I kept the old card in the pc just in case but after about half a day it started crashing again.

Some side notes:

I originally noticed it was only crashing when I was either gaming or watching youtube/twitch.tv which made me believe it was the GPU at first but now it crashes while idle on desktop.

It frequently hard freezes during bootup so it will take multiple attempts just to get to the desktop again.

The PSU is only about 2 years old and it was an upgrade to my old one (550W) but I'm not ruling it out.

As far as I can tell it's either the mobo, CPU or PSU since I believe I've ruled out the other options but any advice is appreciated.

There has been a couple of BSOD but the errors were always Kernel errors which seemed to be related to drivers from what I looked up. These were rare occurrences before the major crashing issue.

Thanks.
 
Solution
chrisafp07
Wow, what an odd problem, now what your Dad was saying about the HDD is starting to seem possible but still your cpu fan revving up when you boot it odd. It said 50% for one of the PWM fans that I saw, I'm assuming that is your cpu fan? Does it rev higher when you are booted? Also you still cant stay booted for long periods? Time to try a HDD check. Yo ushould download and run this program, it is well known and trusted and will let you know if your HDD is the problem, then we can go from there, I'd love to figure this out. http://crystalmark.info/software/CrystalDiskInfo/index-e.html
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Need your specs, do you have a good psu? What gpu did you try to install? Full system specs please and ty

 
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Let me know if I'm missing anything

8.00 GB of RAM, Windows 10 installed
old GPU: Radeon HD 6570
new GPU: Geforce GTX 750 ti
CPU: Intel Quad Core Q8200
Mobo: Gateway DX4820
PSU: XFX Pro 550W Core Edition
 
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Mine is booting up at about 35-40, depending how long it's sat for. I previously had a lot of crashing issues years ago where my GPU was hitting over 100 degrees, replacing the PSU got it to hit a peak of about 80 which was still too high for my comfort so I replaced the GPU shortly after and now I rarely go over 60.
 
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Sorry for the late reply, have you tried putting the old GPU back in and testing to see if you have the same issues. Let me know ill check the thread.
 
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Yeah I hadn't put the new GPU in after the reset. I checked out Jgallant's thread and saw a mention of nvidea drivers having an issue so I followed that fix and so far it seems good. Not going to confirm it just yet since I had it not crash for a day before starting again but if so it seems that some drivers just weren't getting fully removed when I tried before.
 
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Well it was looking good, nearly 24hrs without a crash while gaming, watching streams and such then woke up this morning and it crashed 5mins into a stream. Sudden black screen, no audio and then it showed the boot screen where you can press F12 and such but it was frozen.
 
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Not overclocked or anything like that. Have never attempted a stress test before. My temps all seem fine, generally around 40 degrees which is what it usually sits at. Yeah I did a clean install. Its crashing less frequently but still crashing nonetheless.
 
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Did you touch the motherboard when installing the new gpu? Also, is Windows 10 a new install, and did this start happening after W10 install by chance? W10 caused so many problems for me. I still get get online without a vpn because of a missing protocols error that they are attempting to sort out. I want to help you out, this could be so many things, I have dealt with similar issues.
 
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I didn't do anything to the motherboard no, unless you mean physically touch it, my finger may have brushed it but the issue seemed to arise a while after the new GPU was put it.

I've had Windows 10 since it was released and haven't had much issues with it.
 
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Just an update to this issue, i can rarely get to my desktop anymore and when i do it crashes pretty quickly. Was talking to my dad about the whole thing and he said maybe it was the harddrive so i unhooked that and setup a usb to install windows from onto an external drive and it crashed a couple times trying that so i gave up.

During this the cpu fan went crazy, louder than its ever gone, bios said it was going about 4500 rpm and the cpu temp said approx 60 rather than its usual 20 or 30. The problem went away when i reset settings to default but all i had done is change the boot priority to not check the disc drive.
 
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The problem with the cpu went away after you reset settings to default or the boot issues? You still aren't getting any error messages when crashing?
 
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Wow, what an odd problem, now what your Dad was saying about the HDD is starting to seem possible but still your cpu fan revving up when you boot it odd. It said 50% for one of the PWM fans that I saw, I'm assuming that is your cpu fan? Does it rev higher when you are booted? Also you still cant stay booted for long periods? Time to try a HDD check. Yo ushould download and run this program, it is well known and trusted and will let you know if your HDD is the problem, then we can go from there, I'd love to figure this out. http://crystalmark.info/software/CrystalDiskInfo/index-e.html
 
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