Archived from groups: microsoft.public.windowsxp.customize (
More info?)
Hello,
Thanks for your post.
I understand you have an Event ID 615 error in event viewer relating to
IPSec services. Please let me know if I have this wrong.
Based on my research, you can try to perform the following suggestions to
isolate the issue:
Suggestion 1: Please disable Windows Firewall and see whether the error
will disappear.
To disable the Internet Connection Firewall, let's perform the following
steps:
1. In Control Panel, double-click Networking and Internet Connections, and
then click Network Connections.
2. Right-click the connection on which you would like to enable Internet
Connection Firewall, and then click Properties.
3. On the Advanced tab, clear the Protect my computer or network box.
Suggestion 2: The event ID 615 means that the IPSEC PolicyAgent service has
been disabled. Please perform the following steps to enable it:
1. Start -> Run
2. services.msc
3. Double click the IPSEC services.
4. Click the Start button.
5. Set the startup type as "Automatic"
6. Click OK.
7. Close Service Manager.
8. Restart the computer.
Suggestion 3: Update the driver for your modem
Suggestion 4: Try to perform a Clean Boot to check if the issue caused by
some third-party applications or services.
Please follow this suggestion to isolate this problem:
1. Click Start, click Run, and then in the Open box, type "MSCONFIG"
(without the quotation marks). Click OK.
2. In the System Configuration Utility (MSConfig) window, click to select
the Selective Startup button.
3. Click to clear the check mark from the "Load startup items" below
Selective Startup.
4. Click the Services tab, click to check the "Hide All Microsoft Services"
box, and remove all the check marks from the remained Non-Microsoft
Services. *note that please make sure that you do not uncheck the Microsoft
services.
5. Click OK to close the MSConfig window. Click Yes when you are asked to
restart your computer in order to enable the changes.
6. After restarting, please check whether this issue will reoccur.
If this issue does NOT reoccur following the Selective Startup, please
continue these steps to find the exact cause:
1. Click Start, click Run, in the Open box type "MSCONFIG" (without the
quotation marks), and click OK.
2. In the System Configuration Utility (MSConfig) window, click the Startup
tab or the Services tab.
3. Add one check mark at a time to the entries under the Startup tab or the
Services tab, and then restart each time to see if the additional entry
reproduces the original problem.
Suggestion 5: Does the system have a LAN card? If not, you can try to
install a NIC to check the issue.
HTH! If there is anything unclear, please feel free to let me know.
Thanks & Regards
Amanda Wang [MSFT]
Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security
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>From: "Sol Rosenburg" <anonymous@hotmail.com>
>Newsgroups: microsoft.public.windowsxp.customize
>Subject: Re: Connection Keeps Dropping
>Date: Mon, 9 May 2005 21:42:20 -0400
>Lines: 19
>Message-ID: <3eahs1F233f0U1@individual.net>
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>
>This is what I get from the Event Viewer:
>
>
>Type: Failure Aud
>Event ID: 615
>User: NT AUTHORITY\NETWORK SERVICE
>
>Description:
>IPSec Services: IPSec Services failed to get the complete list of
network
>interfaces on the machine. This can be a potential security hazard to the
>machine since some of the network interfaces may not get the protection as
>desired by the applied IPSec filiters. Please run IPSec monitor snap-in to
>futher diagnose the problem.
>
>
>
>????????????????????
>
>
>