Hello everyone,
I own an HP Pavilion Laptop model 15-cs3001nj. Yesterday, I installed the following HP updates through Windows Optional Updates:
HP Inc. - Firmware - 15.21.0.0
HP Inc. - HIDClass - 2.1.17.3
HP Development Company, L.P. - System - 7.0.22.3
HP Inc. - SoftwareComponent - 1.64.3630.0
After installing these updates, I noticed that my laptop's fan is constantly running (apart from very brief intermissions when it's silent (for about 30 or so seconds). I already tried performing the following actions, without success:
I noticed after the fact that the firmware version I installed through Windows Update is intended for Win 10,
whereas my OS is Windows 11:
Additional previous BIOS version info via HP Assistant:
From what I read online, it is impossible to downgrade/rollback the firmware version I installed.
I am not sure what is causing the constant fan activity problem or how to resolve the issue.
I have a few questions about this matter:
a. Is it possible that the firmware version I downloaded, which is intended for Windows 10, is incompatible with Win 11 currently installed on my PC? Might the difference in intended operating systems cause some of the fan issues I am currently experiencing?
b. Is there a way to remove/uninstall the additional HP software updates I downloaded and installed on my PC? Despite being obtained via Windows Update, they are not listed under the Updates History.
c. Is it possible to download the previous firmware version from the HP website and install it on top of the current one?
d. Is there a way to reduce the level of fan activity (I mentioned the methods I already tried above)?
Your assistance/input/suggestions on these matters will be greatly appreciated!
I own an HP Pavilion Laptop model 15-cs3001nj. Yesterday, I installed the following HP updates through Windows Optional Updates:
HP Inc. - Firmware - 15.21.0.0
HP Inc. - HIDClass - 2.1.17.3
HP Development Company, L.P. - System - 7.0.22.3
HP Inc. - SoftwareComponent - 1.64.3630.0
After installing these updates, I noticed that my laptop's fan is constantly running (apart from very brief intermissions when it's silent (for about 30 or so seconds). I already tried performing the following actions, without success:
- Disabling the "Fan Always On" in the Bios (this option was already disabled when the issue occured).
- Changing the Cooling Policy to Passive through the power plan options.
- Making sure all my drivers are up-to-date.
- Trying to uninstall the above updates through Windows Update History (the aforementioned are not listed there)
- Checking for heavy programs or CPU-consuming processes running (there are none, checked via Task Manager).
- Restarting the PC with all peripherals disconnected.
- Returning Bios to setup defaults.
- The laptop has an external cooling pad, and the machine itself does not emit heat.
I noticed after the fact that the firmware version I installed through Windows Update is intended for Win 10,
whereas my OS is Windows 11:
Additional previous BIOS version info via HP Assistant:
From what I read online, it is impossible to downgrade/rollback the firmware version I installed.
I am not sure what is causing the constant fan activity problem or how to resolve the issue.
I have a few questions about this matter:
a. Is it possible that the firmware version I downloaded, which is intended for Windows 10, is incompatible with Win 11 currently installed on my PC? Might the difference in intended operating systems cause some of the fan issues I am currently experiencing?
b. Is there a way to remove/uninstall the additional HP software updates I downloaded and installed on my PC? Despite being obtained via Windows Update, they are not listed under the Updates History.
c. Is it possible to download the previous firmware version from the HP website and install it on top of the current one?
d. Is there a way to reduce the level of fan activity (I mentioned the methods I already tried above)?
Your assistance/input/suggestions on these matters will be greatly appreciated!
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