Howdy! Just got myself a new laptop and decided to check out the integrated control utility (that looks like this )
View: https://imgur.com/a/FHBybx1
Everything in it works well, the fan speed adjustment, the smart charging, BUT the whole thing crashes when I choose the LED keyboard section. It's but a minor annoyance, but I'd still rather have it working than not. The only significant thing that I've done was installing Windows 10 instead of Windows 11 it came with, perhaps during the re-installation some drivers were wiped or something. I've installed all the updated Windows Update Center had to offer, too. All help would be greatly appreciated!
Specs:
Device name DESKTOP-70LSOG7
Processor 12th Gen Intel(R) Core(TM) i5-12500H 2.50 GHz
Installed RAM 16.0 GB (15.7 GB usable)
Device ID DBC782D3-DBAD-42C3-AEFD-A42C6E29F350
Product ID 00325-96685-91961-AAOEM
System type 64-bit operating system, x64-based processor
Edition Windows 10 Home
Version 22H2
Installed on 12/9/2024
OS build 19045.5198
Experience Windows Feature Experience Pack 1000.19060.1000.0
I don't really know what to look for in the event viewer, but Reliability Monitor shows this error every time it crashes: View: https://imgur.com/a/CUlec3r
Everything in it works well, the fan speed adjustment, the smart charging, BUT the whole thing crashes when I choose the LED keyboard section. It's but a minor annoyance, but I'd still rather have it working than not. The only significant thing that I've done was installing Windows 10 instead of Windows 11 it came with, perhaps during the re-installation some drivers were wiped or something. I've installed all the updated Windows Update Center had to offer, too. All help would be greatly appreciated!
Specs:
Device name DESKTOP-70LSOG7
Processor 12th Gen Intel(R) Core(TM) i5-12500H 2.50 GHz
Installed RAM 16.0 GB (15.7 GB usable)
Device ID DBC782D3-DBAD-42C3-AEFD-A42C6E29F350
Product ID 00325-96685-91961-AAOEM
System type 64-bit operating system, x64-based processor
Edition Windows 10 Home
Version 22H2
Installed on 12/9/2024
OS build 19045.5198
Experience Windows Feature Experience Pack 1000.19060.1000.0
I don't really know what to look for in the event viewer, but Reliability Monitor shows this error every time it crashes: View: https://imgur.com/a/CUlec3r
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