Question Critical_Process_died

[tokexx]

Hello, How can i fix BSOD Stopcode critical process died? i reimstall windows butbstill not fixed.
laptop: MSI ge62vr 7fr apache pro. may ssd is damaged?

 

[tokexx]

It's not a critical process but with windows it could've been anything that was causing it. Hopefully that did resolve it but I do recall you saying that you already updated all your drivers. I guess only time will tell now. Keep us updated so we can inform others of this fix, if that is the actual fix...

after that, the blue screen is gone for a day but I have to wait a few days to make sure

 

[tokexx]

Hello, i use driver verifier and after restar laptop i got BSOD Stopcode verifier "driver_verifier_detected_violation"
what failed : RtsUer. sys
i cant turn on laptop but i can go in safe mode please help







Update:

I fix it with disable verifier in safe mode, now i can start windows normally
i need advise about driver in c:\windows\system32\drivers\RtsUer.sys
i have to delete it ?

 

[Colif]

Realtek USB 2.0 Card Reader driver... really good chance its not a win 10 driver, given USB 2 has been built into windows since win 7 and before...

Seems odd the card reader would be USB 2 still? See if newest here helps - https://www.msi.com/Laptop/support/GE62VR-7RF-Apache-Pro.html#down-driver&Win10 64

if I had seen dump files, I might have seen that driver name already,

 

[tokexx]

@Newtonius its not fixed i still get BSOD Stopcode CRITICAL_PROCESS_DIED

 

[tokexx]

@Colif with your opinion its hardware problem or software? i tried everything its not fixed..... do you have any other solution?

 

[Colif]

try running driver verifer again if you have replaced the card reader drivers. See if it finds anything else.

Critical Process Died - these are all windows files, some of them are related to your user, some relate to the client your user runs in, and some relate to boot. Its unusual for you to get them on a reinstall and its why I thought it might be hardware. Knowing what fille it blames would be a start


run this. I don't understand all of what it collects but I can understand some and it might tell me what file is crashing - https://www.sysnative.com/forums/pages/bsodcollectionapp/

 

[tokexx]

try running driver verifer again if you have replaced the card reader drivers. See if it finds anything else.

Critical Process Died - these are all windows files, some of them are related to your user, some relate to the client your user runs in, and some relate to boot. Its unusual for you to get them on a reinstall and its why I thought it might be hardware. Knowing what fille it blames would be a start


run this. I don't understand all of what it collects but I can understand some and it might tell me what file is crashing - https://www.sysnative.com/forums/pages/bsodcollectionapp/

How can i check if RAM is damaged ?

 

[tokexx]

try running driver verifer again if you have replaced the card reader drivers. See if it finds anything else.

Critical Process Died - these are all windows files, some of them are related to your user, some relate to the client your user runs in, and some relate to boot. Its unusual for you to get them on a reinstall and its why I thought it might be hardware. Knowing what fille it blames would be a start


run this. I don't understand all of what it collects but I can understand some and it might tell me what file is crashing - https://www.sysnative.com/forums/pages/bsodcollectionapp/

i use https://www.sysnative.com/forums/pages/bsodcollectionapp/ and get this : https://ufile.io/cmcji9kn
now what can i do ?

 

[Colif]

have you tried this yet?
right click start button
choose powershell (admin)
type SFC /scannow and press enter
once its completed, copy/paste this command into same window:
Repair-WindowsImage -Online -RestoreHealth and press enter
SFC fixes system files, second command cleans image files, re run SFC if it failed to fix all files and restart PC

if 2nd one asks for source, I will show you how.

i see this in the windows error reporting screen - windows wcp store corruption, and its possible the above will fix it. It relates to system files which are the ones being corrupted and causing the critical process died errors

if that doesn't fix it, there is always a repair install - https://www.tenforums.com/tutorials/16397-repair-install-windows-10-place-upgrade.html

 

[tokexx]

have you tried this yet?
right click start button
choose powershell (admin)
type SFC /scannow and press enter
once its completed, copy/paste this command into same window:
Repair-WindowsImage -Online -RestoreHealth and press enter
SFC fixes system files, second command cleans image files, re run SFC if it failed to fix all files and restart PC

if 2nd one asks for source, I will show you how.

i see this in the windows error reporting screen - windows wcp store corruption, and its possible the above will fix it. It relates to system files which are the ones being corrupted and causing the critical process died errors

if that doesn't fix it, there is always a repair install - https://www.tenforums.com/tutorials/16397-repair-install-windows-10-place-upgrade.html

if its doesn't fix and its hardware problem l, what you think its RAM or SSD?

 

[Colif]

How can i check if RAM is damaged ?

3 ways.
Run memtest - have you done this?
Rum Prime 95 as it tests ram & CPU - https://www.mersenne.org/download/
Open box and look at ram to see if its physically damaged.

if its doesn't fix and its hardware problem l, what you think its RAM or SSD?

I don't like guessing.

Your ssd seems good considering
Seatools: pass,
diskcrystalinfo: health status good,
properties>tools>check: pass,
diskcrystalmark: i think pass,
EaseUS Partition Master: surface test no bad sectors,
Macrorit Disk Scanner: no bad sectors,

 

[tokexx]

memtest needs flash drive?
ram phisically is not damaged

 

[Colif]

memtest needs flash drive?
ram phisically is not damaged

Yes, it does as it runs without windows. its bootable.

sorry I am late to respond

 

[tokexx]

Yes, it does as it runs without windows. its bootable.

sorry I am late to respond

no problem thank you very much for helping <3
how can i use prime95?
when i launch program CPU and RAM stressed and nothing...
what you think about Windows Memory Diagnostic ?

 

[Colif]

what do you mean, how can I use Prime 95?
you can run it in windows or I also provide a bootable version
- https://www.mersenne.org/download/

Prime 95 bootable - https://www.infopackets.com/news/10113/how-fix-bootable-prime95-stress-test-hardware

I don't have any thoughts on the windows memory diagnostic. I hardly ask people to use it, preferring Memtest, but I have nothing against it.

 

[tokexx]

what do you mean, how can I use Prime 95?
you can run it in windows or I also provide a bootable version
- https://www.mersenne.org/download/

Prime 95 bootable - https://www.infopackets.com/news/10113/how-fix-bootable-prime95-stress-test-hardware

I don't have any thoughts on the windows memory diagnostic. I hardly ask people to use it, preferring Memtest, but I have nothing against it.

Today when i turn on laptop i got BSOD stopcode: UNEXPECTED_STORE_EXCEPTION

 

[Colif]

I asked you already to set PC up for minidumps, any reason you haven't? And if you have, can you go to C:/windows/minidump
copy the minidump files to another folder
From this new folder, upload them to a file sharing website and show me a link.

 

[tokexx]

I asked you already to set PC up for minidumps, any reason you haven't? And if you have, can you go to C:/windows/minidump
copy the minidump files to another folder
From this new folder, upload them to a file sharing website and show me a link.

minidump folder is not creating, i try the methods which you tell me but its still not created

 

[Colif]

I used to have a windows page that explained all the reasons why dumps aren't being created.. I found the link but MS have since changed the page itself.

i assume you aren't running ccleaner or other disk cleanup programs as they can remove dumps.

the folder is created as soon as 1st dump happens, so it would appear something is not working in that process.

I used to think UNEXPECTED_STORE_EXCEPTION was related to storage drives, then to USB drives, now I am not exactly sure again. I suspect its just another driver error. As the STORE is likely the driver store.

look in event viewer or Reliability History, something should have a record of the error.

did you run SFC?

 

[tokexx]

I used to have a windows page that explained all the reasons why dumps aren't being created.. I found the link but MS have since changed the page itself.

i assume you aren't running ccleaner or other disk cleanup programs as they can remove dumps.

the folder is created as soon as 1st dump happens, so it would appear something is not working in that process.

I used to think UNEXPECTED_STORE_EXCEPTION was related to storage drives, then to USB drives, now I am not exactly sure again. I suspect its just another driver error. As the STORE is likely the driver store.

look in event viewer or Reliability History, something should have a record of the error.

did you run SFC?

Yes i did SFC,
is any program to check and update drivers ?

 

[Colif]

What were results of Memtest?
do you mind running that sysnative program again? it will have the last 10 days in it since its only info I can get.

you have ccleaner smart clean in start programs, what is it doing?

The purpose of this feature was only ever, and still is, to check your system’s junk levels to display contextual prompts to clean or trigger cleaning (such as when a lot of junk has built up, or when you close a browser after using it).

https://support.piriform.com/hc/en-us/articles/360015058012-What-is-the-Smart-Cleaning-feature-
maybe disabling it while we figure out problem could help?

 

[tokexx]

What were results of Memtest?
do you mind running that sysnative program again? it will have the last 10 days in it since its only info I can get.

you have ccleaner smart clean in start programs, what is it doing?
https://support.piriform.com/hc/en-us/articles/360015058012-What-is-the-Smart-Cleaning-feature-
maybe disabling it while we figure out problem could help?

sorry for late, i think ram is not damaged, i will try ccleaner smart clean and i will tell you results

when im turning on laptop im getting UNEXPECTED_STORE_EXEPTION after rebooting im getting CRITICAL_PROCESS_DIED and after that laptop working normally ( not everitime )

 

[tokexx]

What were results of Memtest?
do you mind running that sysnative program again? it will have the last 10 days in it since its only info I can get.

you have ccleaner smart clean in start programs, what is it doing?
https://support.piriform.com/hc/en-us/articles/360015058012-What-is-the-Smart-Cleaning-feature-
maybe disabling it while we figure out problem could help?

i dont have ccleaner smart clean in smart in start programs..... i have to download it?
is any way to check all drivers if its need update?

 

[tokexx]

What were results of Memtest?
do you mind running that sysnative program again? it will have the last 10 days in it since its only info I can get.

you have ccleaner smart clean in start programs, what is it doing?
https://support.piriform.com/hc/en-us/articles/360015058012-What-is-the-Smart-Cleaning-feature-
maybe disabling it while we figure out problem could help?

i do windows memory diagnostic and its say no problems detected
also i tyied agayn to check bad sector but no bad sectors.... im so tired my laptop i crashing 4-5 times in a day

 

[tokexx]

What were results of Memtest?
do you mind running that sysnative program again? it will have the last 10 days in it since its only info I can get.

you have ccleaner smart clean in start programs, what is it doing?
https://support.piriform.com/hc/en-us/articles/360015058012-What-is-the-Smart-Cleaning-feature-
maybe disabling it while we figure out problem could help?

Hello , i think im getting BSOD when charger is pluged in so can you tell me what is the problem ? (I am not sure)