[SOLVED] Crucial MX500 SSD not getting recognised in windows.

[Medic Spy]

Hello,

I recently purchased a MX500 SSD and it is not being recognised in windows, I can't find it in BIOS or disk management.
I've tried it in other SATA ports and cables and still nothing.

Thanks in advance.

 

[Ralston18]

Did you format the SSD?

Any error messages or pop-up Windows?

Double check that the power and data cables are fully and firmly in place.

Try another set of known working cables.

 

[CountMike]

Hello,

I recently purchased a MX500 SSD and it is not being recognised in windows, I can't find it in BIOS or disk management.
I've tried it in other SATA ports and cables and still nothing.

Thanks in advance.

Probably dead on arrival, if it can't be seen in BIOS, it will not be recognized anywhere else.

 

[Medic Spy]

Did you format the SSD?

Any error messages or pop-up Windows?

Double check that the power and data cables are fully and firmly in place.

Try another set of known working cables.

No error messages pop up.

Can I be able to format it without seeing it?

 

[Ralston18]

No.

Try the drive in another known working computer.

Not as the boot drive - connect as a secondary drive.

Just as a matter of elimination.

Then, per @CountMike, if you still cannot see the drive it is, indeed, likely DOA.

 

[Medic Spy]

I fixed the problem.

I was using a power cable from my old PSU thinking it was compatible with my new one.

Found a cable that came with my new PSU and it is working fine now.

Still a noob after all .

Cheers for the help guys!

Sorry for the inconvenience .

 

[USAFRet]

I fixed the problem.

I was using a power cable from my old PSU thinking it was compatible with my new one.

Found a cable that came with my new PSU and it is working fine now.

Still a noob after all .

Cheers for the help guys!

Sorry for the inconvenience .

Thisis a modular PSU?

Never ever ever use cables from different PSUs.
Ever.

Doing that often has the result of actually frying the part in question.