Question Damaged HDMI cable has led to more problems ?

[legepe]

Hi everyone
I have a computer with:

MBD: MSI X570-A Pro
GPU: MSI Radeon RX 570 Armor 8G OC
OS: Windows 10
CPU: AMD - Ryzen 7 3700X
Hard drive: SABRENT M.2 NVMe SSD 500GB with Heatsink Gen 4, Internal Solid State drive 5000 MB/s
Memory: Corsair VENGEANCE RGB PRO DDR4 RAM 32GB (2x16GB) 3600MHz CL18 AMD Ryzen iCUE
Power supply: CORSAIR - CX750 ATX PSU - 750 W

On inserting the HDMI cable, it badly damaged the end which plugs in to the graphics card, and it shorted out.
I took the graphics card out and tried the damaged cable after trying to fix it into the motherboard's own HDMI port.

Now, as well as not having any graphics, the computer will not recognize the mouse or keyboard, and it seems to stay in a powered-on state with everything lit up, but I can only switch it off by holding in the power button in for around 5 seconds

The only thing Ive tried is to power on holding the flash bios button, but I don't know what else to try.
Any advice would be very much appreciated
Thanks
legepe

 

[helpstar]

Which CPU? most likely your CPU doesn´t provide an integrated GPU, so the motherboard´s HDMI port won´t get a video signal
placing a new GPU into the PCIe port should work

 

[JohnBonhamsGhost]

include your complete system specs with the make & model of ALL components.

inserting the HDMI cable it badly damaged the cable end going to the grahic card, and shorted out

where was the this HDMI cable obtained?

normally this wouldn't affect the entire card, just the specific port.
what exactly has lead you to believe that the entire card has "shorted out"?

tried the damaged cable...Apart from not having any graphics, the computer now when switched on, will not recognize the mouse or the keyboard, and seems to stay in a powered on state

if this is some sort of odd dangerous cable, it's possible that you have damaged the entire board by trying to reuse it through the iGPU.

including your complete system specs will help to diagnose.

only thing Ive tried is to power on holding the flash bias button

this "Flash BIOS" button has nothing to do with powering the system.
so it wouldn't have the affect you may have been hoping for.

 

[legepe]

Thanks for your replies

The HDMI cable came with a sony monitor at the time. it was fitting loose within the slot for it on the graphic card, and I tried to make it fit more securely but ended up damaging the cable, and thats what shorted the cable

Ive now tested the graphics card with a new cable on a different pc and it works fine. so the problem now has to be the mother board

Is there anything I can try with the mother board to somehow reset it?

Also, do you know, can the PCI 3 be used as well for graphics card on the MSI X570-A Pro?

 

[legepe]

Hi guys, Thanks again for your help

Here is the specs of my computer

MBD: MSI X570-A Pro
GPU: MSI Radeon RX 570 Armor 8G OC
OS: Windows 10
CPU: AMD - Ryzen 7 3700X
Hard drive: SABRENT M.2 NVMe SSD 500GB with Heatsink Gen 4, Internal Solid State drive 5000 MB/s
Memory: Corsair VENGEANCE RGB PRO DDR4 RAM 32GB (2x16GB) 3600MHz CL18 AMD Ryzen iCUE
Power supply: CORSAIR - CX750 ATX PSU - 750 W

If you need more info.. I will try to find out what parts make up my machine

I have downloaded / renamed to MSI.ROM / and installed around 6 different versions of the BIOS through the USB port and bios flash button at the back of pc, but to no avail, computer will still not respond, but all lights from cpu and memory are working and fans are spinning

However, I have the led debug light for CPU not recognized or faulty showing on the motherboard

Is it likely I have somehow damaged the CPU? Or could it be the board?

Any further advice would be very much appreciated

Please help!

 

[JohnBonhamsGhost]

installed around 6 different versions of the BIOS

you should only use the latest provided.
going through multiple installs in different orders and flashbacks can often lead to corrupt data.

I have the led debug light for CPU not recognized or faulty showing on the motherboard...
Is it likely I have somehow damaged the CPU? Or could it be the board?

you may need to also test the CPU before committing to any single fault.

Power supply: CORSAIR - CX750 ATX PSU

almost all of the CX series are lower quality units.
when was it purchased?

i really wouldn't be surprised if this unit has contributed to issues you are currently facing.

 

[legepe]

Thank for your replies
I purchase a second hand Asus Prime X570-P today. I will try the CPU in that one. I'm a little concerned with security so do you think I should flash the bios on it first before I do anything else?

 

[JohnBonhamsGhost]

I'm a little concerned with security

what do you mean?
afraid there is spyware built-in to the board or something?

i'd be more worried that this board was being sold for some reason like possibly attributing to damage of other components.

 

[legepe]

I was referring to security, but yes I am also aware that it may also have a problem.. sorry but Im on a budget with this.. hopefully I havent made a mistake
May be I should have just got something like this, or could you recommend something better?: https://www.amazon.co.uk/MSI-X570-PRO-Motherboard-Type-C/dp/B07TDST84Q/ref=sr_1_1?crid=GXDKWQRFAI24&dib=eyJ2IjoiMSJ9.LHzvdCP9LQXRd7thHrZC_kDHZgdZE0ojR1UwWx5QU2FAohEEamzVK-hnMjobm3rCLpP--RYRf-s16CFzWW8Nn1MDQZcXPjx58PiUOIavCxtABnUExyWyizXQWWQMxZHjGfRPHHJjrwzkM_b4OvraAkyAMFvtK2HK_3RhPx4FHC8UYC1jaxzFcK57P0OVg69jTtc2PA0ikWdhtycYmDRzRvjx6H5gt0sBUCa3_MhNHf0.2HvEtNHI1dpYNjtTUFjKTcuMieYjSHvQhyxHJ8A1140&dib_tag=se&keywords=x570+motherboard+msi&qid=1725991280&sprefix=x570+,aps,141&sr=8-1

 

[JohnBonhamsGhost]

I was referring to security

and again, what do you mean by "security"?
what would it have to do with the motherboard itself?
you are afraid that malware may have been written to the BIOS?

something like this, or could you recommend something better?

i would say that new is always better than used, due to the warranty and no potential owner damage being carried over to your own system.

if you are just considering for testing purposes than i would just use a friend's system to test all of my own components.
if you don't have friends, family, co-workers, etc with a compatible system then have a local shop do it.