[SOLVED] debug mini dump files

Solution
See page 2-15 of manual to see how to update BIOS - https://dlcdnets.asus.com/pub/ASUS/...14808_ROG_MAXIMUS_XI_HERO_WI-FI_UM_V2_WEB.pdf
get latest from https://rog.asus.com/us/motherboards/rog-maximus/rog-maximus-xi-hero-wi-fi-model/helpdesk_bios/

take note of the note on every bios update -
Before running the USB BIOS Flashback tool, please rename the BIOS file(M11HW.CAP)using BIOSRenamer."
I assume you rename it the name in the brackets. iits probably obvious once you open the zip the bios file will be in. I assume the renamer is also in the bios zip folder


Same ram as I have

unusual
Aug 06 2019AVoluteSS3Vad.sys3rd party Realtek univeral audio driver
...

gardenman

Splendid
Moderator
Hi, I ran the dump files through the debugger and got the following information: https://jsfiddle.net/j0sde4a1/show This link is for anyone wanting to help. You do not have to view it. It is safe to "run the fiddle" as the page asks.
File information:011621-9109-01.dmp (Jan 16 2021 - 19:52:55)
Bugcheck:WHEA_UNCORRECTABLE_ERROR (124)
Probably caused by:GenuineIntel (Process: steam.exe)
Uptime:0 Day(s), 0 Hour(s), 36 Min(s), and 07 Sec(s)

File information:011421-10109-01.dmp (Jan 14 2021 - 23:51:08)
Bugcheck:KERNEL_SECURITY_CHECK_FAILURE (139)
Probably caused by:ntkrnlmp.exe (Process: steam.exe)
Uptime:0 Day(s), 4 Hour(s), 33 Min(s), and 40 Sec(s)

File information:011221-9000-01.dmp (Jan 12 2021 - 16:35:16)
Bugcheck:KERNEL_SECURITY_CHECK_FAILURE (139)
Probably caused by:ntkrnlmp.exe (Process: System)
Uptime:0 Day(s), 18 Hour(s), 48 Min(s), and 24 Sec(s)
Possible Motherboard page: https://rog.asus.com/us/motherboards/rog-maximus/rog-maximus-xi-hero-wi-fi-model/
There are BIOS updates available for your system. You are using version 1401 and the latest is 1802. Wait for additional information before deciding to update or not. Important: Verify that I have linked to the correct motherboard. Updating your BIOS can be risky. Never try it when you might lose power (lightning storms, recent power outages, etc).

This information can be used by others to help you. Someone else will post with more information. Please wait for additional answers. Good luck.
 
Apr 8, 2020
32
0
30
[/QUOTE]
Thank you so much! I will look into updating the BIOS. I'll most likely get some customer support to help me with it I don't trust myself enough to do that on my own yet LOL.
 

Colif

Win 11 Master
Moderator
See page 2-15 of manual to see how to update BIOS - https://dlcdnets.asus.com/pub/ASUS/...14808_ROG_MAXIMUS_XI_HERO_WI-FI_UM_V2_WEB.pdf
get latest from https://rog.asus.com/us/motherboards/rog-maximus/rog-maximus-xi-hero-wi-fi-model/helpdesk_bios/

take note of the note on every bios update -
Before running the USB BIOS Flashback tool, please rename the BIOS file(M11HW.CAP)using BIOSRenamer."
I assume you rename it the name in the brackets. iits probably obvious once you open the zip the bios file will be in. I assume the renamer is also in the bios zip folder


Same ram as I have

unusual
Aug 06 2019AVoluteSS3Vad.sys3rd party Realtek univeral audio driver

I don't see anything obvious.

WHEA - Windows Hardware Error Architecture. Its an error called by CPU but not necessarily caused by it. It can be all sorts of things.
Can be caused by Heat
Can be sometimes caused by Drivers
Can be caused by any Hardware (which makes it annoying)
Can be caused by Overclocking software such as Asus AI Suite, MS Afterburner, Asus GPU Tweak, Intel Extreme Tuning Utility, and probably a few others I don't know. So remove any of those if you use them.

Try running the Intel Updater, there may be newer WIFI/Ethernet drivers.
 
Solution