Dell Employees Knew Its Computers Would Fail

[Guest]

"I was a Dell owner and defender but not any more. Any company that tries to intentionally hide issues that way is not worthy of trust or support."

Attention Toyota owners... its a dog eat dog world and its all about getting ahead in terms of profit.

 

[tolham]

if i didn't already build my own computers, i would boycott dell.

 

[rooket]

Welp at least Dell didn't fumble the 8600M GT chip in every laptop like apple did. Mine still works fine. Dell did issue recall on those but mine wasn't in the mix. I guess mine got made after the problem was sorted out. I just saw a macbook pro (used one) go on ebay for $880. foolish investment. even steve jobs himself said that their laptops are only intended to last for 3 years. and with that 8600M GT included, that is a bad bet for almost a grand.

 

[liquidchild]

who gives a crap...if you own a dell and your not 92, you don't deserve a working computer cuz you fail at life.

 

[Guest]

That's one of the reasons I NEVER bought a DELL, and told friends to stay away from it!
Most of my friends never purchased any of those overpriced, bad devices.

I'm more happy with my Asus EeePc netbook, than with a Dell laptop.

 

[triplebug]

Well I got 2 Dell PCs on my factory and 1 of it has faulty motherboard after like 6 months of daily working hours usage.

Still remember the technician they sent over like "already" knew what's the problem, she brought a new motherboard and a pair of rams there only.

I wish to build 1 myself but again most factory prefer OEM 🙁

 

[NoCaDrummer]

[citation][nom]rantoc[/nom]How many companies seriously build their own computers nowadays and dont outsource it and by doing so loosing a lot of the QA that self owned facilities offer...[/citation]
Having worked for a "high-end graphics chip manufacturer", I know that while we may think of some companies as "American" (e.g. "Dell", "HP"...) the products are completely built overseas and what small "American" team there might be left is mostly concerned with fighting fires (not unlike this one.) I dealt more with Taiwan, China, and Japan people than I ever did with American staff in getting things designed-in or with any problems that might have arisen.

 

[captjack5169]

I guess I have been on another planet for the last 6 or so years. This is not news. I'm really shocked that is taken this long to show up on the tech news sites. I started my IT career in 04 with company local to my town. My first job was diagnosing a 400 seat company with lots of GX260s and GX270s with blown MOBOs. I have moved on from that customer, but I still see them even today, one will walk in the building or I ll get a call from a customer, saying there having the blue screen of death or the pc auto reboots, when its a dell, its always my first thought "I wonder if the caps are leaking" LMAO

 

[totheshed]

Dell Employees Knew It's Computers Would Fail

"It's" is possessive.

 

[Mousemonkey]

@payne4evr Tone it down! Racist comments will not be tolerated and that's strike one.

 

[Pyroflea]

This is the reason I build my own computers. You know exactly what you're getting.

 

[tommysch]

I blame cheap consumers... Dont buy a 500$ machine expecting it not to fail.

 

[ctbmike]

DELL is a four-letter word.

 

[joebob2000]

[citation][nom]totheshed[/nom]Dell Employees Knew It's Computers Would Fail"It's" is possessive.[/citation]

"It's" is a contraction. "Its" is possessive. For more fun facts, see http://theoatmeal.com/comics/apostrophe

 

[ravewulf]

I never have liked Dell machines.

Way back with the "Dude, your getting a Dell" commercials I would think "Dude, I am SO NOT getting a Dell" in response.

 

[mikem_90]

The funny thing is that if you are pretty good at soldering, you might be able to replace the caps yourself. Good caps can be purchased under a $1 each. www.badcaps.com

The difference between good and bad caps is usually less than $0.50 each, though add that up, it turns into a "savings" dell tried to pocket and ended up with high temperature electrolytic capacitive fluid on their face.

 

[Guest]

Tell me again why Apple, HP, and the board manufacturer get a pass on this one? We know how Apple responds to hardware defects (google iPhone4 reception issue), safe to assume they did the same or worse than Dell. Wonder if the author is a mac fanboi.. The answer? Yes, iYam.

 

[extremepcs]

[citation][nom]lradunovic77[/nom]Companies should not buy OEM machines, it would be much cheaper for them to built customized computers and use it.[/citation]

I would love to build my own, but we have over 1,200 computers and 1 IT person (me). It's just not practical for a lot of bigger organizations.

 

[djscoggins]

I had a personal Gateway and a Thinkcentre at work blow capacitors, I read somewhere(can't remember where) that there was a extraordinary amount of bad electrolyte capacitors at one time a few years back. THats why I built a custom machine. Gigabyte solid caps = win

 

[Guest]

at least an antennae will not burst and leak chemicals....

 

[gerand]

"There are no capacitor issues. Stay tuned."

 

[mindspring]

No wonder 80% of Optiplexes that we deployed failed within 2 years. ...

 

[f-14]

Nakal 07/01/2010 2:56 PM Hide -1+
I remember about 9 years ago, we had almost the same problems with the IBM 6578 models, over time the capacitors would bulge and leak and all they did for us was extend warranties.

yeah i had some abit ka7 slot cartridge athlon and gigabyte 6ba440bx slot cartridge pentium 2's around that time 2001ish that had bad capacitor problems, fried alot of cpus and hard drives and agp/pci ports and south bridges when they blew and this was caps on the mobo, mind you, not the power supply caps. thought it was due to the hot humid summers back at the time tho.

 

[dEAne]

This is bad news man.

 

[g00fysmiley]

as many of you i'm the guy that fixes most of my friends and thier friends computers when they die ... i do tend to get more dell mobos dead than any other brand, side note i also end up replacing alot of emachine powersupplies.

side note that i've never done it but if its similar to replacing the blown caps in lcd screens seems like something a knowlagable tech could easily do. heck the only reason i have an lcd is a coworker had a acai 27 inch with a bad powersupply they gave me , replaced the blown caps and now i have an lcd tv 😀 , granted mobo caps are much smaller so i'd imagine they would be harder to replace if its the same process