Question Desktop Shutdown Mid Game

[RedSloth94]

Hi All,
I've been having an issue with my desktop where when I load multiplayer games, the computer appears to shut down or restart. The screen goes black and lights turn off in the tower. then, one light out of 2 will turn on. if I push the backlight button on the keyboard, it will flash but not stay on. I have to hard restart to get it going again. It seems to only happen with multiplayer games mid battle. It has never happened while playing Cyberpunk, and I can play a modded GTA5 server no problem. even lower graphic multiplayer games seem to do it. I wonder if it has something to do with the CPU (see temp from Spekky below, this is at startup). I also saw another post here with a similar problem that seemed to resolve by replacing the PSU. Thanks for the help!

Windows 10 Pro 64-bit
CPU
Intel Core i7 4790 @ 3.60GHz 89 °C
Haswell 22nm Technology
RAM
32.0GB Dual-Channel DDR3 @ 799MHz (11-11-11-28)
Motherboard
Gigabyte Technology Co. Ltd. Z97-D3H-CF (SOCKET 0) 29 °C
Graphics
27MP34 (1920x1080@60Hz)
Intel HD Graphics 4600 (Gigabyte)
3072MB ATI AMD Radeon R9 200 Series (XFX Pine Group) 31 °C
CrossFire Disabled
Storage
119GB PLEXTOR PX-128M6S (SATA (SSD))
223GB ADATA SU635 (SATA (SSD)) 32 °C
1863GB Seagate ST32000641AS (SATA ) 30 °C
Optical Drives
HL-DT-ST DVDRAM GH24NSC0
Audio
NVIDIA Virtual Audio Device (Wave Extensible) (WDM)

 

[rgd1101]

brand and model of the psu?

 

[RedSloth94]

brand and model of the psu?

Corsair CX750

 

[DaleH]

Hi All,
I've been having an issue with my desktop where when I load multiplayer games, the computer appears to shut down or restart. The screen goes black and lights turn off in the tower. then, one light out of 2 will turn on. if I push the backlight button on the keyboard, it will flash but not stay on. I have to hard restart to get it going again. It seems to only happen with multiplayer games mid battle. It has never happened while playing Cyberpunk, and I can play a modded GTA5 server no problem. even lower graphic multiplayer games seem to do it. I wonder if it has something to do with the CPU (see temp from Spekky below, this is at startup). I also saw another post here with a similar problem that seemed to resolve by replacing the PSU. Thanks for the help!

Windows 10 Pro 64-bit
CPU
Intel Core i7 4790 @ 3.60GHz 89 °C
Haswell 22nm Technology
RAM
32.0GB Dual-Channel DDR3 @ 799MHz (11-11-11-28)
Motherboard
Gigabyte Technology Co. Ltd. Z97-D3H-CF (SOCKET 0) 29 °C
Graphics
27MP34 (1920x1080@60Hz)
Intel HD Graphics 4600 (Gigabyte)
3072MB ATI AMD Radeon R9 200 Series (XFX Pine Group) 31 °C
CrossFire Disabled
Storage
119GB PLEXTOR PX-128M6S (SATA (SSD))
223GB ADATA SU635 (SATA (SSD)) 32 °C
1863GB Seagate ST32000641AS (SATA ) 30 °C
Optical Drives
HL-DT-ST DVDRAM GH24NSC0
Audio
NVIDIA Virtual Audio Device (Wave Extensible) (WDM)

what does performance monitor indicate?

 

[ohio_buckeye]

If I’m reading the opening post right, it’s at 89 degrees C? Sounds like the cpu is too hot and is shutting off to not get damaged. This thread from Linus tech tips forum from 2017, one guy says you should keep it under 85.

i7 4790 Max temperature

Hello, I've been quite worried about my intel i7 4790 temperatures, while idle for roughly 1 hour it gets to 50c and when stressing the cores in cinebench R15 multiple times it even reaches 100c. I am using the stock cooler, and no overclocking exists on the CPU. I know the 50c is not much of an ...

linustechtips.com

 

[sizzling]

Corsair CX750

Is that the one with the green or grey CX?