Archived from groups: microsoft.public.windowsxp.help_and_support (
More info?)
In news:erXu2zbSFHA.580@TK2MSFTNGP15.phx.gbl,
Neeraj <neeraj_gar@yahoo.com> had this to say:
My reply is at the bottom of your sent message:
> well yesterday while i was using my pc...suddenly the desktop
> wallpaper changes to some blue coloured notice...it says something
> about my system is infected by virus,spyware and trojans.I also
> realised that my when i right click my desktop/display properties,
> it shows only 2 tabs(screen saver and settings) all the other tabs is
> no more.
> i've scanned my system with norton antivirus and found some viruses
> and cleaned them,but the the problem wasn't solve.I also noticed that
> my system restore feature is also not working.I'm using win XP
> professional. pls help out.
>
> Thnx
> Neeraj
Norton lied. You're not clean. Update your definitions and scan/delete the
found malware in safe mode. It also might not be virus, you'll want to look
for spyware too. Below's a bunch of gibberish that should get you started in
the right direction. It's not quick. It's not easy. It will, however,
work...
Virus:
www.grisoft.com - AVG
www.antivir.com - AntiVir
http://www.my-etrust.com/microsoft/index.cfm - CA eTrust
Spyware:
www.lavasoft.de - AdAware
http://security.kolla.de/ - Spybot
http://www.microsoft.com/athome/security/spyware/software/default.mspx -
Microsoft Anti-Spyware Beta
Trojan:
www.emsisoft.com/en/software/free/ - a Squared
http://swatit.org/ Swat It
Before cleaning download this:
LSP-Fix - a free program to repair damaged Winsock 2 stacks:
http://www.cexx.org/lspfix.htm
Use that should cleaning out your PC remove or damage your in-place winsock
and you can't connect to the internet.
From the virus and trojan category pick one application, they're all free,
download it and install it. Make sure that you update it. From the spyware
category pick all three, download them and update them to the latest
definitions. Reboot, press the F8 key over and over again, from the menu
select Safe mode without networking. Do your cleaning in there. Reboot to
regular mode and run the scans again. This isn't going to be quick or easy
but it might just solve your problems and it should prevent you from further
problems so long as you keep them updated and scan often. Most of them can
be enabled to update and scan automatically.
Galen
--
"My mind rebels at stagnation. Give me problems, give me work, give me
the most abstruse cryptogram or the most intricate analysis, and I am
in my own proper atmosphere. I can dispense then with artificial
stimulants. But I abhor the dull routine of existence. I crave for
mental exaltation." -- Sherlock Holmes