Disk read error + hal.dll is corrupt

[N31lt8]

Windows 10 not loading after restarting, Verifying DMI POOL DATA.... A disk read error occurred. Press ctrl+alt+delete to continue.

This happened without any warning signs, such as a crashing, freezing or rude noises from the hard drive.

Have tried using Windows repair utilities' Automatic repair without success.

Contacted the mobo manufacturers support, no updates for the bios.


Have tried command prompt on the utilities' advanced options, and the disk seems to pass physical tests.

Have run:
Chkdsk
Fixboot
Fixmbr
Chkdsk c:\f\r\x

While running the tests, i could hear the drive spinning, so i have begun to lean away from a hardware issue.

Was able to navigate to a log file using the command prompt on the repair utility which indicated that it had passed physical tests, but it was here i discovered that hal.dll is corrupt.

And thats where i am stuck. I didnt want to go too deep into the commands as it is not familiar turf for me.


TIA

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[Natsukage]

Hello.

crashing, freezing or rude noises from the hard drive.

This has all the signs of a failed HDD.

Try this app out to test if your HDD is actually the issue:
https://osdn.net/projects/crystaldiskinfo/downloads/65980/CrystalDiskInfo7_0_4-en.exe/

 

[bignastyid]

Run the HDD manufactures diagnostics.

 

[D_Know_WD]

Hi there N31lt8,

I would totally agree with the other guys. Unfortunately, there's a chance that the HDD is failing and you need to test the drive with a brand specific testing tool.
Yet, if you have some data stored on the drive, it may be a good idea to retrieve it first. You can do so with some data recovery tool for DOS mode. You can give the Ubuntu Live CD approach a try: http://www.tomshardware.co.uk/forum/267999-32-recover-data-mode
You will need a CD or a flash drive, so you can boot Ubuntu. If the drive is accessible, just back up the data stored on it.

Let us know how this goes,
D_Know_WD

 

[N31lt8]

Hello.

crashing, freezing or rude noises from the hard drive.

This has all the signs of a failed HDD.

Try this app out to test if your HDD is actually the issue:
https://osdn.net/projects/crystaldiskinfo/downloads/65980/CrystalDiskInfo7_0_4-en.exe/

 

[N31lt8]

I need to clarify,

There are NO abnormal noises coming from the hdd.

When the tests are being performed, i can hear the drive responding without hesitation.

 

[Natsukage]

A drive that responds correctly doesn't mean it isn't failing. What are your SMART readings? Try a few utilities to confirm it isn't your HDD.

The next step would be to check your RAM using a program such as Memtest86.

 

[N31lt8]

Update

Thanks all for the input

I have decided that trying to revive the HDD is futile at this point, and since i have my personal, application and windows backed up on an external drive, the benefits of a fresh install cant be ignored.



This will be my first time restoring from a windows 10 backup from an external drive, so a step by step guide for this situation would be appprecated greatly by me and for others that find themselves in this predicament.

Thanks again