When i move my cursor over to my new second monitor, my laptop/monitor crashes.
the monitor i have is: AOC U2790PQU.
the laptop i have is the: lenovo legion 7i with an nvidia rtx 2070 super max-q and i7-10750h cpu.
as the title says When i move my cursor over to my new second monitor, my laptop/monitor crashes.
it happens when i put the monitor in 4k (https://streamable.com/45cx2a @2:00), but also in different resolutions when i go full screen and move my cursor.
if i am not fast enough to move my cursor back to my laptop screen my laptop gets a bsod ( View: https://imgur.com/a/ZFXIhoy
) and restarts.
the monitor is connected with the included hdmi high-speed cable to my laptop. (i tried the HDMI 2.0 and HDMI 1.4 port of my monitor, my laptop only has HDMI 2.0)
things that i have tried and didn't fix it
the monitor i have is: AOC U2790PQU.
the laptop i have is the: lenovo legion 7i with an nvidia rtx 2070 super max-q and i7-10750h cpu.
as the title says When i move my cursor over to my new second monitor, my laptop/monitor crashes.
it happens when i put the monitor in 4k (https://streamable.com/45cx2a @2:00), but also in different resolutions when i go full screen and move my cursor.
if i am not fast enough to move my cursor back to my laptop screen my laptop gets a bsod ( View: https://imgur.com/a/ZFXIhoy
) and restarts.
the monitor is connected with the included hdmi high-speed cable to my laptop. (i tried the HDMI 2.0 and HDMI 1.4 port of my monitor, my laptop only has HDMI 2.0)
things that i have tried and didn't fix it
- https://thegeekpage.com/fix-generic-pnp-monitor-problem-on-windows-10-solved/
- aoc software and drivers installed
- updated and removed and reinstalled certain drivers
- different combinations of what to plugin first and what last before or after restarting my laptop
- changing the refresh rate of the monitor
- removing the display cache on my laptop (https://www.majorgeeks.com/content/page/how_to_clear_the_display_cache_in_windows_10.html)
- connecting the new monitor with my old dell laptop with HDMI, 4k worked. (this means the monitor is not the problem?)
- connecting my laptop to my 1080p 60hz TV (i don't have a different 4k monitor or TV to test my laptop)
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