Displayport is BETTER than HDMI for 4k, but that does not mean that there is not a problem with either the DP cable or the DP output on the graphics card. HDMI cannot do what DP can do, when it comes to higher resolutions and refresh rates, so DP is always preferred IF it is necessary to achieve the resolution and refresh rate you require. If you do not NEED to use DP to achieve that, then it makes no difference whether you use one or the other really.
You may also need to go into the settings menu on the monitors and set the input type to DP. Some monitors do this automatically, some do not.