Question Display turned off ?

[Kalpesh_6]

I just recently bought parts for a PC and now after four months I've got problem.
When I started the PC it stayed on for 15 to 20 minutes and after that the display turned off.
The PSU fan is speeding fast but all other fans are normal, and lights are on. Any 💡?

 

[DaleH]

Sounds like the problem is reproducible, so I suggest you open task manager and monitor performance to see what changes when the problem occurs.

 

[Ralston18]

Update your post to include full system hardware specs and OS information.

Include PSU: make, model, wattage, age (4 months? ), condition (original to build, new, used, refurbished)?

Disk drive(s): make, model, capacity, how full?

Any error codes, warnings, or informational events in Reliability History/Monitor or Event Viewer just before or at the times the display turns off?

 

[Kalpesh_6]

Sounds like the problem is reproducible, so I suggest you open task manager and monitor performance to see what changes when the problem occurs.

I already monitor, no problem with task manager, activity can't find anything, everything is normal

 

[Kalpesh_6]

Update your post to include full system hardware specs and OS information.

Include PSU: make, model, wattage, age (4 months? ), condition (original to build, new, used, refurbished)?

Disk drive(s): make, model, capacity, how full?

Any error codes, warnings, or informational events in Reliability History/Monitor or Event Viewer just before or at the times the display turns off?

i updated to Windows 11 before but had so many problems with drivers and blue screen so I downgraded to Windows 10 and it was fine for a week. After that out of nowhere this problem came.

Everything is brand new but graphics card and power supply are from Canada.
Everything else is from india.

1 . AMD Ryzen 5 7600X
2 . Cooler Master TD500 Mesh V2 Computer Case - Black | ARGB& PWM Hub Included
3 . Cooler Master ML360 Atmos CPU Liquid Cooler
4 . GIGABYTE B650 Gaming X AX (rev.1.4)
5 . G.Skill F5-6000J3038F16GX2-TZ5NR Trident Z5 Neo RGB Series 32GB (16GBx2)DDR5 6000MHz
6 . ViewSonic Omni 27 Inch. VX2758A-2K-PRO-2
7 . Western Digital WD Black SN770 NVMe 1TB
8 . CORSAIR RM850x Fully Modular ATX Power Supply - 80 PLUS Gold
9 . ZOTAC Gaming GeForce RTX™ 3060 Ti Twin Edge 8GB GDDR6X 256-bit 19 Gbps PCIE 4.0

 

[Ralston18]

Check Update History: any failed or problem updates just before the problem returned?

And, as before, check Reliability History/Monitor and Event Viewer for error codes, etc. that occured just before or at the times the problem returned.

Swap in known working display cables as a matter of elimination.

Turn off or otherwise disable all screen and power savers - also as a matter of elimination.

= = = =

Next:

Where are you getting drivers?

Drivers should be downloaded directly from the applicable manufacturer's website, manually installed, and configured. No third party tools or installers.

You must also be careful that the source website is truly the manufacturer's website. Just because the manufacturer's name appears in the URL does not mean that the website is actually that of the manufacturer.

As another thought: consider that there may be a loose connection somewhere. If all was fine and worked for a week and if nothing else is found then more will need to be done.

Intermittent: comes and goes with heat related expansion/contraction and/or vibrations.

Power down, unplug, open the case.

If necessary clean out dust and debris.

Verify by sight and feel that all connections, cards, RAM, jumpers and case connections are fully and firmly in place.

Use a bright flashlight to inspect for signs of damage: bare conductor showing, melted insulation, pinched or kinked wires, browned or blackened areas, swollen components, missing or loose screws, signs of moisturer or corrosion.

 

[Kalpesh_6]

Check Update History: any failed or problem updates just before the problem returned?

And, as before, check Reliability History/Monitor and Event Viewer for error codes, etc. that occured just before or at the times the problem returned.

Swap in known working display cables as a matter of elimination.

Turn off or otherwise disable all screen and power savers - also as a matter of elimination.

= = = =

Next:

Where are you getting drivers?

Drivers should be downloaded directly from the applicable manufacturer's website, manually installed, and configured. No third party tools or installers.

You must also be careful that the source website is truly the manufacturer's website. Just because the manufacturer's name appears in the URL does not mean that the website is actually that of the manufacturer.

As another thought: consider that there may be a loose connection somewhere. If all was fine and worked for a week and if nothing else is found then more will need to be done.

Intermittent: comes and goes with heat related expansion/contraction and/or vibrations.

Power down, unplug, open the case.

If necessary clean out dust and debris.

Verify by sight and feel that all connections, cards, RAM, jumpers and case connections are fully and firmly in place.

Use a bright flashlight to inspect for signs of damage: bare conductor showing, melted insulation, pinched or kinked wires, browned or blackened areas, swollen components, missing or loose screws, signs of moisturer or corrosion.

I just removed graphic card for checking, pc is running well but power supply fan not starting

 

[Ralston18]

Meaning the PSU fan - correct?

CORSAIR RM850x Fully Modular ATX Power Supply - 80 PLUS Gold

Confirm which fan is not starting.