Hello!
I built a system based on the Gigabyte Z390 M Gaming motherboard, Intel i9-9900, and 64GB G.Skill memory.
For 5 months the system functioned great. About 2 weeks ago it became unstable, and unable to run in Normal mode, primarily with the dreaded WHEA_UNCONTROLLABLE_ERROR. It runs stable enough in Safe Mode, but after a week it crashed with the DCP_WATCHDOG_VIOLATION. That was the only time it threw that error.
What I Have Done So Far:
I would appreciate anyone’s insight int this... Do I have a defective CPU, motherboard, or am I missing something else? There is a Seagate 16TB data drive in there as well...
I built a system based on the Gigabyte Z390 M Gaming motherboard, Intel i9-9900, and 64GB G.Skill memory.
For 5 months the system functioned great. About 2 weeks ago it became unstable, and unable to run in Normal mode, primarily with the dreaded WHEA_UNCONTROLLABLE_ERROR. It runs stable enough in Safe Mode, but after a week it crashed with the DCP_WATCHDOG_VIOLATION. That was the only time it threw that error.
What I Have Done So Far:
- Tried to run repair: It crashes with the WHEA error even when booting from a USB drive.
- Removed all peripherals: no change
- Updated to current BIOS: no change
- Run with each memory stick by itself: no change
- Ran Prime95 for 12 hours: no problems found
- Ran Intel’s CPU diagnostic tool: no problems found.
- Ran a myriad of MS solutions listed to solve the WHEA error
- Spent 4 hours on the phone with MS support: no change
- Spent 30 minutes with Gigabyte
- Tried clean install on clean SSD M.2, crashes with WHEA error before installation begins.
I would appreciate anyone’s insight int this... Do I have a defective CPU, motherboard, or am I missing something else? There is a Seagate 16TB data drive in there as well...