Question Dropped Harddisk

Nov 17, 2023
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Hello, a shared harddrive was dropped while running, and probably the headers are broken as it makes clicking sounds, the drive spins fine. Can this fixed by replacing headers? Does not have to be 60% recovery of data. If its possible can anyone recommend a service provider? I thinking about https://www.hdd-parts.com/ but I am not sure if they replace the header, they have not responded to any mail yet. Does anyone had this kind of experience and could provide me some info what they did? I checked online most companies want to recover data rather than replace headers and they are charging huge amounts too.

Drive is Seagate ST8000DM004 8TB Barracuda

Thankyou for any advise.
 
Hello, a shared harddrive was dropped while running, and probably the headers are broken as it makes clicking sounds, the drive spins fine. Can this fixed by replacing headers? Does not have to be 60% recovery of data. If its possible can anyone recommend a service provider? I thinking about https://www.hdd-parts.com/ but I am not sure if they replace the header, they have not responded to any mail yet. Does anyone had this kind of experience and could provide me some info what they did? I checked online most companies want to recover data rather than replace headers and they are charging huge amounts too.

Drive is Seagate ST8000DM004 8TB Barracuda

Thankyou for any advise.
You are correct that most companies online only specialize in recovering data versus repairing drives. The reason for this is because the cost of replacement supersedes the cost of repair.

Repair of the headers, etc. would need to be done in a clean environment and most small repair shops don't have ample setup do to these repairs. I DO NOT recommend trying to do this repair yourself without either proper ventilation or otherwise if even at all. Dust and other particulates are your enemy once you open up the shell and stuff can get in there without you ever knowing it (trust me I've experienced it).
 
Unless you are willing to throw a LOT of money at the recovery, take this as a learning lesson to have more than one backup available. Obviously don't know what was on there, but you may be able to recover some aspects, for instance such as if pictures from a phone..did you happen to tie that to "Photos" or backup to the cloud some way or another? Were things sent by email at one point, such and so forth.
 
Hello, a shared harddrive was dropped while running, and probably the headers are broken as it makes clicking sounds, the drive spins fine. Can this fixed by replacing headers? Does not have to be 60% recovery of data. If its possible can anyone recommend a service provider? I thinking about https://www.hdd-parts.com/ but I am not sure if they replace the header, they have not responded to any mail yet. Does anyone had this kind of experience and could provide me some info what they did? I checked online most companies want to recover data rather than replace headers and they are charging huge amounts too.

Drive is Seagate ST8000DM004 8TB Barracuda

Thankyou for any advise.
By "header", do you really means the "heads"?

There is no user level fix for this.

You get a new drive, and recover the data from the backup you made before you dropped it.