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EA Says Battlefield 4 Launch Was Unacceptable

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Funny enough, I had very little trouble with BF4 when it came out. I have more trouble with it now. Seems like the patches and the nerfing did little to help gameplay besides make it harder to kill someone if your ping is less than 60-100. First thing I do when I join a server is check the pings of the enemy team. More than one above 150? Nope.

The freezing and crashing never really happened to me, but I was the only one in my clan at launch that was using Radeon graphics (MSI R6870 twin frozr II). Sure, it loaded slow even on an i7-870, but an SSD fixed that.

coming from a bethesda fan, i wasn't too bothered by it.

I know exactly what you mean!
 
It would be disingenuous for me to sit here and say, 'we will never have an issue again,' because that would mean we were never going to push the boundaries again. And I don't want to be that company. I want to be a company that pushes to lead and innovate and be creative.

I wasn't aware that EA was pushing boundaries with BF4. It seems like it is just BF3 with new maps and vehicles. My whole experience with the game has been "Oh, this would have been a nice addition to BF3".
 
Who cares EA, you'll do it again, no matter what. I bet the developer warned you of impending problems but chose to ignore it to meet the deadline. Very typical of a company like EA.
 
no they all know the issues but your money in there pocket is far more important they know your that desperate to play a game.. dang you already paid them for a blank disk and full access to your computer.. I mean '' I wasn't aware that EA was pushing boundaries '' ya to see how much more they can charge and exploit you ...
 
years ago I bought a steam type game and got home with it went to load it and it got as far as no internet connection then I read the eula and was like no way am I allowing them all this control over my computer so needless to say it went in to the trash and never looked at a game that requires internet connection or 3ed party content -downloads - accounts like I said all I got was a $50 blank disk .. the thing I don't get is how everyone is fooled to think its so great.. you pay your hard earned money for something someone else may allow you to use and you have no say so over it and if you don't agree you don't play ..
 
"I want to be a company that pushes to lead and innovate and be creative."

so that's why you made a battle field 4. oh yeah new ip's aren't creative or innovative , but tired "been there done that" sequels are. the irony of this guy making this statement is hilarious.
 
my buddy and I talked on how back in the good old days you had skilled programmers that made games and now are all about quit -died or retired this new bread just think they can write a game they got to depend on a story line with cut scenes and movies the best is where you into a good fight and the game takes over and finishes it up for you and not let you play it out your self .. I recall the game moh with dusty in Afghanistan what a rip that was a waste of good cash but at least it did not require 3ed party to load and play .. they know the carmacks are gone and they know you desperate to play a game and they know you will pay good for it and they know they don't have to really give you anything but the hope you can play it under there terms they know they can take a old title game give it some now skins a new wepon hype it up good and have you fall hook line and sinker

its funny that most all games that were fully on the disk and did not require things like steam origin uplay or internet connection are not for sale anymore ?? why is that ?? cause they cant gain access to your computer with them this is my #1 concern with these games we did not need it before did it stop hacks or cheating ? can you still go to a torrent site and just get a crack or pirated copy? so what did they get better ?? one thing access to your computer to make updates and changes as they see fit and if you don't give it to them you don't play... I just assume not pay them or play them or support that in any way
 
Online play requires a current version of a game leaving pirates out. Also general discussion of this nature(pirate/crack/wares/ect) is frowned upon.

I too remember getting a game installing it(minimum install so most was off the CD. After all a 2-10 gigabyte hard drive was not allot of space). I remember playing games start to end without needing patches.

I remember when they started work on Rainbow six 3 they had a huge open beta and patched(to fix bugs) and added maps and everything for all kinds of free users in exchange for bug reports(and even if you did not, they never stopped you from playing).

Now we get early access or Payed Beta. I know some are more alpha, but look at the get a doom beta with the new Wolfenstein game.

I find many of those who pay for a beta or early access are less objective to problems with the game. It is kind of like user A has phone YYY and always calls it the best no matter what because they payed for it(ahh pride in ones possessions).
 
I forgot to add this tid bit --- If you read the End User License Agreement for Origin it states that by installing Origin you're giving EA the right to monitor your PC and to make a profile of you, including what programs you have installed (and whether you have any illegally downloaded material), what websites you use, etc., and that EA reserves the right to share or sell this information to third parties
 
Yup EA I used to be a die hard fan of the BF series but now its just bad code and the mechanics of the game went bad. Sure lots of new features in game and out I guess but when the core is trashed overall play died for me. Trust in the games is lost too.

Should at least give a demo of the game for people who are on the fence about buying to make sure it runs fine and up to par for the $$. Otherwise not worth the $$.

Or do the pay thing with the 24-48 hours to get your money back.
 
This is all a nice speech, but they still didn't address why they charged $70-$110 for it.

EA didn't force you to buy the game. You voluntarily paid $70-110 for the game. Maybe next time if they price is that high for a game, don't buy it. Need to be a better consumer here.
 
Many EULA's have that now. I am sure they have a part that the program may even contain viruses and you can not sue over it.---
that's good but it won't be installed on my rig i'll keep my money they keep there so called game I don't need them as I said I got more then plenty of games that don't require them in any way just me my computer and the game disk , just stick it in the drive load it up and play all day uninstall reinstall move it here move it there with out checking in with them to be allowed to play or be forced to accept there content don't ever need the internet hooked up for anything unless I want it and if I don't ,well I still keep on playing don't need there server I got my own and I can ban/allow all the players I want as I want if I like ver.0.1 and don't want ver 0.4 that's ok my arm is not twisted as it is with the steam type..

''Should at least give a demo of the game'' why ?? do they want to risk loosing out of money when they can charge you full price and if you don't like it ,well too bad cause your right back to we got your cash and you still got nothing .. its win-win for them there not the suckers
 
Just watch, bf5 will be exactly the same, lots of fancy features but broken underneath, and with worthless bi-monthly DLC. It's not the execution that's the problem: it's the recipe.
 


The consumer protection agency should step in and dictate that future releases by EA should be in cartridge form. They could add software DRM, but the games themselves should be good enough to stick on a catridge that can't change prior to release. This might seem a little extreme, but EA just takes advantage of its testing community... I mean customers.

At any rate, they got my punkbuster issue worked out. I was able to log into a round of BF4 this morning. That's pretty exciting. I could actually play the game I paid for. Now that's service EA?! They sent me no update of problem resolution and neither did evenbalance. Simply a couple of class acts.

As a result of this junk, I'm done beta testing the Hardline game. I uninstalled it. I'm done doing things for a company that treats its customers this way and have absolutely no intention of buying it.
 


You have a completely valid point, but when these games are functioning, nothing can touch them as far as fun factor. I spent more time playing BF3 than any other game in my life. It's so fun, I have a hard time resisting the temptation to buy the next one. Hardline is one of those half-way between games as Warfighter was. Warfighter was terrible. Hardline doesn't have anything on BF4 but a change of scenery and a couple of new game modes.

I do think the problem with EA in general is the developers aren't finished with a polished product and the CEOs have to answer to the shareholders. This causes a real issue. If the CEOs were rewarded for thinking long term, I don't think this would be an issue and EA wouldn't be on the most-hated-company list. But CEOs are rewarded quarter to quarter and then after a few years they move on to a new company and repeat the process.

With games this big, they should put more people on the task to get them done on time when necessary rather than release products too early. It takes them six months to a year after retail release to have a fairly solid product in place. This way EA could save some face by actually releasing a solid product on retail release day.
 
This is all a nice speech, but they still didn't address why they charged $70-$110 for it.

cause they know your silly enough to pay that and don't really need to deliver nothing in return like I said they get your money and you got nothing unless they give it to you after that fact and if they feel like stopping support on it or just dropping it completely your just left holding the bag as I said there not the suckers, you are and they see you coming a mile away
 
So many people here are completely ignorant on game development. You guys can kick, scream and cry foul all you want, but the fact of the matter is that titles like BF4 are massive undertakings that require absolutely huge teams of professionals that have to work together to the best of their ability to deliver the project. The issue isn't EA, it's the AAA game in general.

It costs millions of dollars to develop and there's no guarantee that the game will even recoup it's development cost even with a very tight and rigid development cycle. Say nothing if they just gave the team a whole extra year just to polish the game.

People seem to want perfection but it's simply unreasonable when you consider how many moving parts and how many lines of code go into these titles. BF4 wasn't perfect at launch, but I dare you to list a single AAA title from any company that was.

This is also why the indie scene has been exploding. Far less financial risk and much smaller teams can experiment with very new and revolutionary concepts with far less moving parts.
 
So many people here are completely ignorant on game development. You guys can kick, scream and cry foul all you want, but the fact of the matter is that titles like BF4 are massive undertakings that require absolutely huge teams of professionals that have to work together to the best of their ability to deliver the project. The issue isn't EA, it's the AAA game in general.

It costs millions of dollars to develop and there's no guarantee that the game will even recoup it's development cost even with a very tight and rigid development cycle. Say nothing if they just gave the team a whole extra year just to polish the game.

People seem to want perfection but it's simply unreasonable when you consider how many moving parts and how many lines of code go into these titles. BF4 wasn't perfect at launch, but I dare you to list a single AAA title from any company that was.

This is also why the indie scene has been exploding. Far less financial risk and much smaller teams can experiment with very new and revolutionary concepts with far less moving parts.

This is nonsense. It is common knowledge that if you want your customers to be happy, you spend a little more time and money making them happy. Nothing says "I won't buy your next POS game" like selling an unfinished product that never ends up working right. We aren't talking about a few small bugs here. The game didn't work properly for a majority of people when it was released. Server authentication was broken along with tons of local bugs. I uninstalled the game after not being able to get it to work properly the first week and I sure as hell am not going to buy the next one. I should have known since BF3 has similar issues. Going back to BF2, I don't remember it every having issues like these new versions do.
 
me I don't care about the cost that much but when I buy something I feel I should have it to use not pay that money and then have to 100% rely on a 3ed party to use it you guys must not be old enough to remember that the full game was on the disk you did not need to be hooked up to steam or who ever . you bought the game took it home stick the disk in the drive loaded it up and played it .. no internet -no steam - no ea- no nothing - you have control - you play how ever when ever you want you don't have to have there content forced on you if they decide to stop supporting the game or shutdown the server or canceled all the accounts for it, so what I got the game on the disk to use forever with or with out them at my convenience not theres . see I really got something for my money.
 
So many people here are completely ignorant on game development. You guys can kick, scream and cry foul all you want, but the fact of the matter is that titles like BF4 are massive undertakings that require absolutely huge teams of professionals that have to work together to the best of their ability to deliver the project. The issue isn't EA, it's the AAA game in general.

It costs millions of dollars to develop and there's no guarantee that the game will even recoup it's development cost even with a very tight and rigid development cycle. Say nothing if they just gave the team a whole extra year just to polish the game.

People seem to want perfection but it's simply unreasonable when you consider how many moving parts and how many lines of code go into these titles. BF4 wasn't perfect at launch, but I dare you to list a single AAA title from any company that was.

This is also why the indie scene has been exploding. Far less financial risk and much smaller teams can experiment with very new and revolutionary concepts with far less moving parts.

This is nonsense. It is common knowledge that if you want your customers to be happy, you spend a little more time and money making them happy. Nothing says "I won't buy your next POS game" like selling an unfinished product that never ends up working right. We aren't talking about a few small bugs here. The game didn't work properly for a majority of people when it was released. Server authentication was broken along with tons of local bugs. I uninstalled the game after not being able to get it to work properly the first week and I sure as hell am not going to buy the next one. I should have known since BF3 has similar issues. Going back to BF2, I don't remember it every having issues like these new versions do.

What I said wasn't nonsense. You just didn't grasp what I said.

Also, the amount of hyperbole you used in your comment is laughable. The majority* of people played the game just fine. Some* people had issues, just like every single AAA game that's ever launched.
 
''This is nonsense. It is common knowledge that if you want your customers to be happy, you spend a little more time and money making them happy. Nothing says "I won't buy your next POS game" like selling an unfinished product that never ends up working right. We aren't talking about a few small bugs here. The game didn't work properly for a majority of people when it was released. Server authentication was broken along with tons of local bugs. I uninstalled the game after not being able to get it to work properly the first week and I sure as hell am not going to buy the next one. I should have known since BF3 has similar issues. Going back to BF2, I don't remember it every having issues like these new versions do. ''

see you don't get the point THEY DONT HAVE TO they know you will blindly spend on there game good or bad and that once they got your cash oh well too bad soo sad ..
if your talking about bf2 bad company don't forget it was a game you can get fully on the disk.. go figure
 
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