Jason

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Jul 25, 2003
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Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

I upgraded from Windows 2000 professional to Windows XP professional since
then I am unable to install any drivers and some programs even though they
are XP compatible and work on my other XP professional machines I read
article number 822798 which discusses this problem and asks me to rename the
Edb.log through the command prompt when I type in what they ask me to I get
the response "unable to access..... in use by another program..." nothing
else is running and do not know why this is the case. I have current drivers
that are compatible with Windows but after I go to the process of installing
them they just not become installed.
 
Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Hello Jason,
Be sure you are looking at the correct sub-folder. The log file at issue is at CATROOT2 not CATROOT.
This one is folder referred to %systemroot%\system32\catroot2\

If you do have that Catroot2 folder, rename it to something else, like OLDCAT2.

From main Windows Start menu, select RUN, type in
CMD <Enter-key>

type in
net stop wuauserv <Enter-key>
net stop cryptsvc <Enter-key>

Do your cleanup now.

Go back to Command prompt window.
type in

net start cryptsvc <Enter-key>
net start wuauserv <Enter-key>
EXIT <Enter-key>

--
Maurice N
MVP Windows - Shell / User
-----

Jason wrote:
> I upgraded from Windows 2000 professional to Windows XP professional
> since then I am unable to install any drivers and some programs even
> though they are XP compatible and work on my other XP professional
> machines I read article number 822798 which discusses this problem
> and asks me to rename the Edb.log through the command prompt when I
> type in what they ask me to I get the response "unable to access.....
> in use by another program..." nothing else is running and do not know
> why this is the case. I have current drivers that are compatible
> with Windows but after I go to the process of installing them they
> just not become installed.
 
Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

still on luck the XP diver will not install on this one PC. What does
%systemroot%\system32\catroot2\ If you do have that Catroot2 folder, rename
it to something else, like OLDCAT2. From main Windows Start menu, select
RUN, type in
> CMD <Enter-key> type in
> net stop wuauserv <Enter-key>
> net stop cryptsvc <Enter-key>
>
> Do your cleanup now. DO?


"Maurice N ~ MVP" wrote:

> Hello Jason,
> Be sure you are looking at the correct sub-folder. The log file at issue is at CATROOT2 not CATROOT.
> This one is folder referred to %systemroot%\system32\catroot2\
>
> If you do have that Catroot2 folder, rename it to something else, like OLDCAT2.
>
> From main Windows Start menu, select RUN, type in
> CMD <Enter-key>
>
> type in
> net stop wuauserv <Enter-key>
> net stop cryptsvc <Enter-key>
>
> Do your cleanup now.
>
> Go back to Command prompt window.
> type in
>
> net start cryptsvc <Enter-key>
> net start wuauserv <Enter-key>
> EXIT <Enter-key>
>
> --
> Maurice N
> MVP Windows - Shell / User
> -----
>
> Jason wrote:
> > I upgraded from Windows 2000 professional to Windows XP professional
> > since then I am unable to install any drivers and some programs even
> > though they are XP compatible and work on my other XP professional
> > machines I read article number 822798 which discusses this problem
> > and asks me to rename the Edb.log through the command prompt when I
> > type in what they ask me to I get the response "unable to access.....
> > in use by another program..." nothing else is running and do not know
> > why this is the case. I have current drivers that are compatible
> > with Windows but after I go to the process of installing them they
> > just not become installed.
>
 
Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Jason, your last post got mashed up. Did you try my steps?
and then what kind of device driver are you attempting to install?

What is Make & model of device at issue here.

--
Maurice N
MVP Windows - Shell / User
-----

Jason wrote:
> still on luck the XP diver will not install on this one PC. What does
> %systemroot%\system32\catroot2\ If you do have that Catroot2 folder,
> rename it to something else, like OLDCAT2. From main Windows Start
> menu, select RUN, type in
 
Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

It is a Wireless-G Notebook Adapter V2.0 form Linksys. I all so went to there
website to download the newest driver for XP but still know luck. I called
and thay said that the driver works with XP, and it does work find on my
other XP notebooks

"Maurice N ~ MVP" wrote:

> Jason, your last post got mashed up. Did you try my steps?
> and then what kind of device driver are you attempting to install?
>
> What is Make & model of device at issue here.
>
> --
> Maurice N
> MVP Windows - Shell / User
> -----
>
> Jason wrote:
> > still on luck the XP diver will not install on this one PC. What does
> > %systemroot%\system32\catroot2\ If you do have that Catroot2 folder,
> > rename it to something else, like OLDCAT2. From main Windows Start
> > menu, select RUN, type in
>
>