email problem

[Guest]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

for about the last month ive had problems with reading my email. almost every
time i go to my inbox to read my mail a dialog box comes up and wants me to
either continue or something else. when i see the info its about add-ons.
when i do hit continue im asked do i want to send an error report to
microsoft. i do this and close it it always knocks me off line. i have to
restart internet exploer again. most of the time i have to reboot. htis seems
to do the trick most of the time. i started having this problem right after i
downloaded the newest version instant messengerand the msn search indexing.
help!!! have xp home sp2
--
bdd

 

[Guest]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Sight of a copy of the Error Report sent to Microsoft would be helpful.

Make an exact note of the precise text of any error message. Minor
discrepancies can
make it harder to search for information about the error message.

You can access Event Viewer by selecting Start, Administrative Tools,
Event Viewer.
When researching the meaning of the error, information regarding Event
ID, Source
and Description are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;308427&Product=winxp

Part of the Description of the error will include a link, which you
should double click
for further information and you can copy using copy and paste.
http://go.microsoft.com/fw.link/events.asp
(Please note the hyperlink above is for illustration purposes only)

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the
error you want to copy. In the window, which appears is a button
resembling two
pages. Double click the button and close Event Viewer. Now start your
message
(email) and do a paste into the body of the message. This will paste the
info from the
Event Viewer Error Report complete with links into the message. Make
sure this is
the first paste after exiting from Event Viewer.


--


Hope this helps.

Gerry
~~~~~~~~~~~~~~~~~~~~~~~~
FCA

Using invalid email address

Stourport, Worcs, England
Enquire, plan and execute.
~~~~~~~~~~~~~~~~~~~~~~~~
Please tell the newsgroup how any
suggested solution worked for you.

http://dts-l.org/goodpost.htm

~~~~~~~~~~~~~~~~~~~~~~~~


"thestarryhunter" <thestarryhunter@discussions.microsoft.com> wrote in
message news:63039EDD-5B5D-45BE-9181-CFAA6AA31F4D@microsoft.com...
> for about the last month ive had problems with reading my email.
> almost every
> time i go to my inbox to read my mail a dialog box comes up and wants
> me to
> either continue or something else. when i see the info its about
> add-ons.
> when i do hit continue im asked do i want to send an error report to
> microsoft. i do this and close it it always knocks me off line. i
> have to
> restart internet exploer again. most of the time i have to reboot.
> htis seems
> to do the trick most of the time. i started having this problem right
> after i
> downloaded the newest version instant messengerand the msn search
> indexing.
> help!!! have xp home sp2
> --
> bdd