Question Error 0x80073D02; Failure to install windows update; Im pretty confused though because it installed this morning. Help

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R

rcsverige

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Mar 15, 2021
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So this morning Windows checked for updates at 07.56. No update was available. I wanted to check reliability history just now and saw that I have a warning that says this in the picture I posted a link to.
https://imgur.com/a/Slw0xLr
View: https://imgur.com/a/Slw0xLr


There is no available windows update and I have no clue what this PDFX is. I started noticing an issue actually yesterday when this PDFX file started to pop up with errors. One error, when I started up windows, said that I didnt have permission to open this file. This all started happening after installing Malwarebytes. Any clue what is going on?
 
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Colif said:
Try running the windows store
click on library link
click get updates
see if that helps


have you looked in windows update/update history to see if it shows the error there? the KB number next to update could help identify it.

PDFX appears to be a PDF format. https://en.wikipedia.org/wiki/PDF/X
Click to expand...
Hey yea, so I actually forgot that I downloaded PDFx which is a app that allows me to edit PDF´s for my classes. I just checked for updates as you said and Ill see what it says. Im gonna look into the update history as well.
 
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I have been having unusual errors that began right after installing malwarebytes. I just uninstalled it now to see if they continue but thought that I would ask here to see if anyone is familiar. Below are attachments of the most recent reliability history. My headset automatically turned off because I have it set for 30 minutes if not in use... but when I turned it back on I was having sound issues (like no sound) at which point a notification popped up saying "are you having sounding issues" and suggested I run the troubleshooter which it fixed it. Its been bizzare behaviour the past few days which I have never dealt with before.

Ryzen 7 5800x3D (less than a month old)
RTX 3060 12gb OC v2 (less than a year old)
Asus Prime b550m-a (around 2 1/2 years old)
RM650x (2 1/2)
16gb Corsair Vengeance 3200mhz (2 1/2)
Samsung 1tb SSD (less than a year)(OS installed here)
Samsung 250gb (more than 3 years old, only there for files and rarely used)

With the nature of my status as a student, I use the computer for significantly long periods of time (roughly 9 hours a day)

This issue is beyond my expertise (which isnt much) and I am still learning. Thanks for any help :)

Reliability History
 
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this and your other problem could be linked...

try this:
right click start button

choose powershell (admin)

copy/paste this command into window:

Repair-WindowsImage -Online -RestoreHealth

and press enter

Then type SFC /scannow

and press enter

Restart PC if SFC fixes any files as some fixes require a restart to be implemented

First command repairs the files SFC uses to clean files, and SFC fixes system files

SFC = System File Checker. First command runs DISM - https://docs.microsoft.com/en-us/windows-hardware/manufacture/desktop/what-is-dism?view=windows-11

do you have latest BIOS on motherboard?
 
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Colif said:
can you share a screen shot if this happens again. Upload to imgur and show link here.
Click to expand...
yep I will do that. I did receive some other errors that I took a screen shot of but were different ones. Just a little while ago I deleted MalwareBytes because these issues began when I downloaded it.
 
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