Ethernet not recognized

[Forde3654Eire]

I have just had my new internet installed. It consists of a router mounted on the roof of my building, connected by wire to the ethernet port in my computer. Router works via wireless internet, not phone line. The term used here in Jordan is WiMax.

My problem: No internet connection after plugging in to the ethernet port. Support technician of the ISP was with me at the time. Confirms that the problem is not from their side, rather from my desktop itself. A quick windows troubleshoot confirmed that the ethernet drivers are not installed. I already had my drivers installed. Uninstalled and re-installed again just to be sure. Still no sign of life.

Here is my motherboard:

http://www.gigabyte.com/products/product-page.aspx?pid=4195#driver

I am running Windows 7 Home Premium 64-bit. I have all the latest drivers already downloaded and installed to my system.

Dumbfounded, the technician left me to sort out this problem myself. Please help me?

 

[Emerald]

did you see the connection work when the technician was there?

 

[Forde3654Eire]

Problem solved. It was indeed a driver issue. Turns out Gigabyte had the wrong driver on my motherboard's download page... same issue with everyone else using the same mobo as myself... got the right one now.

Internet is still pathetic though, abysmal download speeds, constant cut-offs, can't Youtube even at 240p, barely enough to browse my e-mail. ISP advertises it as a 3MBps connection... which ofcourse means 3 Mbps as in "bit" not "byte"... tests at speedtest.net state that my download speed is 0.17Mbps... so what can I do now?