Hello, friends.
My Asus Sabertooth 990FX R2.0 motherboard has an internal USB 3.0 port. I connect the front panel using an adapter from USB 3.0 to 2.0. The panel works fine with USB flash drives but when connecting external SSD drives (Samsung Portable SSD T5 and T3), problems begin. The first time the disk is always detected and starts working. It works great without any problems. But if you remove it and connect it again, then the second or third time it stably freezes. Most often, the third time. Or it may take a very long time (2-3 minutes) for the disk to be recognized and become accessible. There are many messages in the system events:
Event ID 129, Reset to device, \Device\RaidPort11, was issued
Event ID 153, The IO operation at logical block address for disk was retried
If I open My Computer while the drive is being detected, Explorer will freeze. If I remove the disk, it will not work in this port again until reboot. But it will work fine in other ports. And other devices will work in this port.
This happens on any hard drives, so the problem is not with them. The same disks work fine in other ports. I also tried different adapters from the internal USB 3.0 to 2.0. I thought that the problem might be in energy saving. But in the power plan settings there is a ban on disabling ports. In the device manager, I also found this internal USB port and set a ban on disabling the device in the settings. I have a feeling that the first and second time the port receives the necessary power. And after that, not enough for the disk to work. Could this be? If so, what can be done about it? Reinstalling Win 11 does not help. The latest drivers and BIOS firmware are installed. Please tell me what else I can try?
OS - Windows 11 Pro 24H2
My Asus Sabertooth 990FX R2.0 motherboard has an internal USB 3.0 port. I connect the front panel using an adapter from USB 3.0 to 2.0. The panel works fine with USB flash drives but when connecting external SSD drives (Samsung Portable SSD T5 and T3), problems begin. The first time the disk is always detected and starts working. It works great without any problems. But if you remove it and connect it again, then the second or third time it stably freezes. Most often, the third time. Or it may take a very long time (2-3 minutes) for the disk to be recognized and become accessible. There are many messages in the system events:
Event ID 129, Reset to device, \Device\RaidPort11, was issued
Event ID 153, The IO operation at logical block address for disk was retried
If I open My Computer while the drive is being detected, Explorer will freeze. If I remove the disk, it will not work in this port again until reboot. But it will work fine in other ports. And other devices will work in this port.
This happens on any hard drives, so the problem is not with them. The same disks work fine in other ports. I also tried different adapters from the internal USB 3.0 to 2.0. I thought that the problem might be in energy saving. But in the power plan settings there is a ban on disabling ports. In the device manager, I also found this internal USB port and set a ban on disabling the device in the settings. I have a feeling that the first and second time the port receives the necessary power. And after that, not enough for the disk to work. Could this be? If so, what can be done about it? Reinstalling Win 11 does not help. The latest drivers and BIOS firmware are installed. Please tell me what else I can try?
OS - Windows 11 Pro 24H2
Last edited:
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