Explorer.exe crashes when Adding Standard TCP/IP Port

[Jason]

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

Ok. I have a machine running XP Pro and a networked HP LaserJet 1300n
printer. When I "Create a new port" in the "Add a new printer" wizard I can
enter in the IP then when I click "next", Explorer.exe crashes everytime.
There are serval other XP machines connected to this printer.

Any ideas?

 

[Guest]

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

Make sure the Standard TCP/IP port UI is not loading some 3rd party drivers
in explorer

http://support.microsoft.com/default.aspx?scid=kb;en-us;261302


--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
;kbhowto]http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"Jason" <Jason@discussions.microsoft.com> wrote in message
news:B0BDC481-A85F-450D-ABE9-239669CFCF55@microsoft.com...
> Ok. I have a machine running XP Pro and a networked HP LaserJet 1300n
> printer. When I "Create a new port" in the "Add a new printer" wizard I
can
> enter in the IP then when I click "next", Explorer.exe crashes everytime.
> There are serval other XP machines connected to this printer.
>
> Any ideas?