Question external hard drive unknown, not initialized, unlocated

Jun 17, 2019
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hey, my friends hard drive just stopped showing up in the computer, no physical damage, nothing.
the hard drive works, the light is on, the disk spinning without any strange noises.
when i checks the device manager, i saw the hard drive:


after that, i went to the disk manager and then i saw that:



i tried to use some programs to restore the data, but they run and dont find any files.
i think he unplugged the hard drive without the windows safe disconnect.

what can i do to restore the data?
 

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