[SOLVED] Feels like a unfixable issue currently, does anyone know if this is a windows issue?

Page 3 - Seeking answers? Join the Tom's Hardware community: where nearly two million members share solutions and discuss the latest tech.

xMecki

Prominent
Mar 28, 2020
51
0
540
Ok, so my PC has been triggering tf out of me the past 3weeks, ive been onto multiple forums asking for help, asked close tech savy friends for help and no one has a clue whats wrong with my PC its confused everyone.

Hardware
Geforce rtx 2080 ti gaming x trio
850w gold 80 corsair psu
Kraken x72 water cooling
M.2 1tb samsung evo
H700i case
7 mounted case fans
I9 9900k 3.6GHz cpu
2tb hdd 500gb sdd
Maximus hero xi mb
System is 64bit

Ok so to sum this up ill list everything ive tried, my issue being that my system restarts with no error, just boots back up into the log in page. Ive spent 3 damn weeks troubleshooting this with help and nothings worked and just to say where I am at right now, I am confident this is a Windows issue but my minds been changing bc everytime i fix something it continues but im honestly kinda clueless and done with this system rn.

- To start this off I figured it was a PSU ossue due to kernal power logs in ky windows logs so i bought a new PSU, installed everything from scratch, once booted the issues continued

- Next, my GPU needs 2x 8pins and a 6pin cable, so instead of using 1 6+2 to cover the 2 8pins and an additional 6+2 for the last 6 pin I added 3x 6+2 cables incase it was power related still. No success.

- Then, I reinstalled Windows using the dowbload tool online so my files and apps etc were still safe, again didnt work, restarts started again.

- Nvidia drivers, I uninstalled them all using ddu then reinstalled them back on, made progress tbh, the system didnt restart within 5mins of starting up a game, but restarted over a number of hours later, if i ran stress tests then it would crash within 15mins using valley benchmark.

- Temps, volts etc I checked these using HWInfo, HWmonitor, core temps etc the temps were fine while using valley benchmark along with the power, volts.

- Overclocks, I actually did this earlier on but forgot to add it, everything was set to default, mem clocks, gpu clocks, bios clocks, all reset, turbo was on in bios and ran auto at 4.7GHz, caused restarts still, i disabled turbo and forced 3.6GHz/x36 to be ran, still restarted. Sometimes restarts would go into a state where the gpu fans would power upto 100% as if its using power or overheating.

- Ran virus programmes, also ram ccleaner to fic registry and broken files, no viruses found and no fix to the restarts.

- Wanted to get the RAM out of the way so flashed Memtest86 onto a usb and ran it for 5 hours getting 0 errors from all 4 tests and all 4 sticks.

- I have also reapplied thermal paste to both the CPU and GPU.

- drives, I disconnected my hdd and sdd while leaving in the m.2, still crashed, put in the hdd and toon out the m.2 still restarted. (I still have windows on my hdd due to it being what i used before upgrading, I rarely use the hdd or connect it).

- Ran Prime95 - where i saw issues, cpu was running at 95° after 15mins of stress testing, found out that my kraken radiator fans where connected to different slots, fixed it and got the temps down. Still crashes with low temps.

- Downloaded Pop Os onto a flash drive so i could stress test in linux to rule out a windows issue, ran the stress test for 5 hours without any crashes, closed the stress test and went to sleep leaving idle, woke up and still no crashes on the system, boot back into windows and oh hey lemme crash the system again. (Reason why i believe this has to be a windows issue as ive already troubleshooted every piece of hardware apart from the mb)

- also done alot of things in cmd which i cant fully remember, but ive done sfc scans, ive done drive scans, ive installed drive software.

With the linux test going smoothly i feel like my last option is to fully reset windows and get rid of all my apps etc and hope it fixes, Im not sure what else I can really do, the 2 things I think i have it pinned down to are windows or my gpu, I dont think itll be the cpu as it passed a cpu stress test for 5hours on linux while it crashed on windows and there were no bent pins so everything was good there, also sometimes say after running valley it lasted 30mins in valley before restarting, then when it came back on the restarts happened every few mins on idle, gpu fans powered upto 100% so that also what makes me wonder if its a gpu temp issue, but in HW the temps didnt pass 80° so im confused.

Im out of ideas and would appreciate anyones input on this because rn I feel like ive done everything apart from resetting windows compmetely and changing the gpu for longer (i ran the test with a roomates gpu and it got to 30mins without crashing before i closed it but id need to extend that to make sure its not my gpu thats an issue)
 
Solution
It's just placing the mobo on a non conductive surface, ie breadboard, and connect just the essential hardware and cables.
The fix turned out to just be a gpu issue, had seen it happening for a while but the fans would only turn on at after the gpu hits 60° and then the fan speed would be running at like 30% maybe if that, so there was never enough cool air to stop the temps from rising too fast, so i got msi afterburner again and ramped up the speeds to 100% and since then its been all good, max temp while gaking is usually 60° now but i do plan on buying a new rtx 2080 as i feel like this one possibly has thermal issue or just something wrong in general with its cooling

boju

Titan
Ambassador
How about the motherboard?

That reminds me of a discussion seen here long ago about trying to isolate an issue. Think from memory it had to do with similar issues here. Turned out to be a wire compressed against something and case expanding slightly from heat causing the issues. Im wondering it might be worth testing the comp outside of the case.
 

xMecki

Prominent
Mar 28, 2020
51
0
540
How about the motherboard?

That reminds me of a discussion seen here long ago about trying to isolate an issue. Think from memory it had to do with similar issues here. Turned out to be a wire compressed against something and case expanding slightly from heat causing the issues. Im wondering it might be worth testing the comp outside of the case.
Would the issue still occur if ive already reseated everything like taken the mb out etc when i was installing my new psu or could it be a continuing issue?
 

xMecki

Prominent
Mar 28, 2020
51
0
540
Not sure, im just grasping at straws. Removing the mobo and breadboarding the system might give a glimmer of hope.
Think i might have fixed it, switched from xmp 2 to xmp 1 then went into cms settings, cms had been disabled the whole time so just enabled it, restarted, ran valley and im a good 30mins or so into testing and everythings stable no crashes, hopin im not jinxing it but gunna continue testing and hope things stay stable
 

xMecki

Prominent
Mar 28, 2020
51
0
540
Try breadboarding then if that doesn't work, the mobo is already out if you are eligible for a replacement.
Do you have anything you can link of what a breadboard is or how much they are? Ive worked with breadboard in engineering but thats on like a 10x smaller scale board haha
 

xMecki

Prominent
Mar 28, 2020
51
0
540
Try breadboarding then if that doesn't work, the mobo is already out if you are eligible for a replacement.
Also out of curiousity whats your thoughts on me just buying a amd cpu along with a amd ready mobo over sticking with intel? Kinda wish i could say the same about windows in all honesty also though there really needs to be os like linux but with gaming ready systems
 

xMecki

Prominent
Mar 28, 2020
51
0
540
It's just placing the mobo on a non conductive surface, ie breadboard, and connect just the essential hardware and cables.
The fix turned out to just be a gpu issue, had seen it happening for a while but the fans would only turn on at after the gpu hits 60° and then the fan speed would be running at like 30% maybe if that, so there was never enough cool air to stop the temps from rising too fast, so i got msi afterburner again and ramped up the speeds to 100% and since then its been all good, max temp while gaking is usually 60° now but i do plan on buying a new rtx 2080 as i feel like this one possibly has thermal issue or just something wrong in general with its cooling
 
Solution

xMecki

Prominent
Mar 28, 2020
51
0
540
Would never have thought it was the gpu fan curve. Well done.
Yeahh this pc is literally hell 😂 for the price i paid i didnt expect any issues esp after a year and a half, im assuming its not just the fan curve but something to do with the thermals or sensors, its definately faulty imo, idle the gpu heats upto 52°+ but thats without me actually trying to see its max temp before it crashes the system 10mins later, i still have the system crash at times but its only when im playing high load games and after a good cpl hours so i can put up with it till the 20th then ill update this thread again on what the fix was incase people have the same issue, willing to upgrade the cpu, m.2, mobo and gpu if need be