my laptop is HP 1040 G1
this is the problem;
I bought it used and the fingerprint was working fine and I decided to change the Windows and install a new Windows 10 on it and download fingerprint driver from HP but when it comes to Windows Hello setup , this message appears and i can't set up or use the fingerprint .
I tried many solutions on google but all of them don't change anything.
from one hour I installed the latest version of windows 20H2 PRO but that didn't help.
this is the problem;
I bought it used and the fingerprint was working fine and I decided to change the Windows and install a new Windows 10 on it and download fingerprint driver from HP but when it comes to Windows Hello setup , this message appears and i can't set up or use the fingerprint .
I tried many solutions on google but all of them don't change anything.
from one hour I installed the latest version of windows 20H2 PRO but that didn't help.
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