- May 7, 2020
- 15
- 0
- 10
First time building a PC so I'm completely lost on what could be causing my issues or what the solution would be.
ISSUES
These issues come randomly and are not present on every boot up. Some days I can game all day without the issues ever appearing. Other days they will be present upon every boot up, no matter after shutting down / restarting. Upon boot up, I can usually tell if I will be having problems. The first thing I notice is that the mouse has a bit of a delay/stutter/lag when moving. I do use a Bluetooth mouse, but still have seen this issues with a wired mouse. The next thing that usually happens is that the audio will be choppy - almost robotic. Sometimes it seems like it's skipping or just cutting out completely. The sound will come out of my monitor this way as well as through my headphones. When these issues occur, if I try to restart or shut down - the computer will get stuck on the "shutting down / restarting" screen for anywhere from 5-10 minutes. It will then go to the blue screen where it says DRIVER_POWER_STATE_FAILURE. It will go from 0% to 100%, and then return to the login screen. Sometimes after it goes through this cycle and boots up again, all the issues will be gone. Other times, the problems will continue no matter how many times I go through this cycle.
I've booted up into safe mode and gone to device manager to look at the drivers. All of my drivers under Audio Inputs and Outputs, Monitors, and Software Components have errors beside them. However, when I try to update them, they are all up to date. I have uninstalled and reinstalled them multiple times and can't get them to show without the error. I've looked up the most common issues with this BSOD error and tried those - but nothing seemed to fix the problem. I updated my graphics card driver to the latest version, turned off power saving, set PCI express and wireless adapter settings to maximum performance. I've run a memory test and it came back clear with no issues. I have no overheating of any kind even when the issues are there.
BUILD
CPU: AMD RYZEN 3800
GPU: GEFORCE RTX 2080 SUPER XC
MOBO: MSI X570 GAMING EDGE WIFI
MEMORY: 16GB CORSAIR VENGEANCE
STORAGE: SABRENT ROCKET Q 2TB
PSU: BE QUIET STRAIGHT POWER 11 650W GOLD
CASE: NZXT H710I
Can anyone suggest any things I could try to fix my problems? Like I said before - this is my first PC build so I am not super familiar with any additional tests/checks that could be done.
ISSUES
These issues come randomly and are not present on every boot up. Some days I can game all day without the issues ever appearing. Other days they will be present upon every boot up, no matter after shutting down / restarting. Upon boot up, I can usually tell if I will be having problems. The first thing I notice is that the mouse has a bit of a delay/stutter/lag when moving. I do use a Bluetooth mouse, but still have seen this issues with a wired mouse. The next thing that usually happens is that the audio will be choppy - almost robotic. Sometimes it seems like it's skipping or just cutting out completely. The sound will come out of my monitor this way as well as through my headphones. When these issues occur, if I try to restart or shut down - the computer will get stuck on the "shutting down / restarting" screen for anywhere from 5-10 minutes. It will then go to the blue screen where it says DRIVER_POWER_STATE_FAILURE. It will go from 0% to 100%, and then return to the login screen. Sometimes after it goes through this cycle and boots up again, all the issues will be gone. Other times, the problems will continue no matter how many times I go through this cycle.
I've booted up into safe mode and gone to device manager to look at the drivers. All of my drivers under Audio Inputs and Outputs, Monitors, and Software Components have errors beside them. However, when I try to update them, they are all up to date. I have uninstalled and reinstalled them multiple times and can't get them to show without the error. I've looked up the most common issues with this BSOD error and tried those - but nothing seemed to fix the problem. I updated my graphics card driver to the latest version, turned off power saving, set PCI express and wireless adapter settings to maximum performance. I've run a memory test and it came back clear with no issues. I have no overheating of any kind even when the issues are there.
BUILD
CPU: AMD RYZEN 3800
GPU: GEFORCE RTX 2080 SUPER XC
MOBO: MSI X570 GAMING EDGE WIFI
MEMORY: 16GB CORSAIR VENGEANCE
STORAGE: SABRENT ROCKET Q 2TB
PSU: BE QUIET STRAIGHT POWER 11 650W GOLD
CASE: NZXT H710I
Can anyone suggest any things I could try to fix my problems? Like I said before - this is my first PC build so I am not super familiar with any additional tests/checks that could be done.
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