Hi.
My friend has a troublesome computer with following configuration:
Athlon XP 1600+
ABIT KG7 motherboard
256 DDR RAM (Samsung)
40 GB Maxtor HD (split in two equal partitions)
Hercules Geforce 2 MX graphic card (32 MB RAM onboard)
Creative SB Live 5.1 soundcard
Logitech Highscreen M-S48a mouse
Cherry RS 6000 M keyboard
(no network, modem, printer or other exterior device installed)
Computer is only few weeks old. During that, graphic card was changed from Leadtek Geforce MX400. All possible drivers were updated to the newest versions. Operating system is Windows ME (changed from Win2000).
Problem is, that this computer freezes randomly with no explanation found, why. Usually this happens between playing games but not always. When in win2000 it froze during 3D Mark 2000 (did not happen in winME). In all other hardware test programs it worked fine, even during constantly heavy load. Once froze during changing song in WinAmp and playing Divx movie. (Except in 3D Mark and Divx) computer froze ALWAYS when some keyboard or mouse button was pressed. Freeze can occur few minutes or few hours after bootup (no rule here). Computer doesn't respond (to any action and needs to be hard rebooted.
We suspected first it was a graphic card, but changing it didn't help. Also changing operating system from win2000 to winME did only lower number of needed reboots per day but didn't eliminate them). Changing IRQs did not help either. Temperature of processor, speed of fans and other "interior thing" are always inside expected limits. Overall, freezes don't occur under heavy processor or graphic card load (except in 3D Mark). Power supply from electrial network is normal. Almost identical computers which some other friends have don't show any problems at all.
What should be done about this?
keber
P.S. Sorry if you read this somewhere else, I just need to find an adequate solution.
My friend has a troublesome computer with following configuration:
Athlon XP 1600+
ABIT KG7 motherboard
256 DDR RAM (Samsung)
40 GB Maxtor HD (split in two equal partitions)
Hercules Geforce 2 MX graphic card (32 MB RAM onboard)
Creative SB Live 5.1 soundcard
Logitech Highscreen M-S48a mouse
Cherry RS 6000 M keyboard
(no network, modem, printer or other exterior device installed)
Computer is only few weeks old. During that, graphic card was changed from Leadtek Geforce MX400. All possible drivers were updated to the newest versions. Operating system is Windows ME (changed from Win2000).
Problem is, that this computer freezes randomly with no explanation found, why. Usually this happens between playing games but not always. When in win2000 it froze during 3D Mark 2000 (did not happen in winME). In all other hardware test programs it worked fine, even during constantly heavy load. Once froze during changing song in WinAmp and playing Divx movie. (Except in 3D Mark and Divx) computer froze ALWAYS when some keyboard or mouse button was pressed. Freeze can occur few minutes or few hours after bootup (no rule here). Computer doesn't respond (to any action and needs to be hard rebooted.
We suspected first it was a graphic card, but changing it didn't help. Also changing operating system from win2000 to winME did only lower number of needed reboots per day but didn't eliminate them). Changing IRQs did not help either. Temperature of processor, speed of fans and other "interior thing" are always inside expected limits. Overall, freezes don't occur under heavy processor or graphic card load (except in 3D Mark). Power supply from electrial network is normal. Almost identical computers which some other friends have don't show any problems at all.
What should be done about this?
keber
P.S. Sorry if you read this somewhere else, I just need to find an adequate solution.
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