Frustrating RAM error from motherboard

[yahargen]

New build today with a Ryzen 5 1600X. Very excited to get it up and running, but motherboard (PRIME X370 Pro) keeps giving speaker error beeps saying no RAM is installed. It booted initially and I viewed the BIOS screen for about 30 secs before freeze, same thing happened for about 3 more boots, and then error started happening. Very frustrating. Any help would be appreciated!

EDIT: now thinking that the error beep code is not the missing RAM error (not 1 continuous, 2 short) but instead 2 groups of three even-length beeps

 

[alexoiu]

What beeps getting with RAMs removed?

 

[yahargen]

What beeps getting with RAMs removed?

When RAM is removed, no beeps at all

 

[alexoiu]

Weird. Try reseating the CPU. Make sure that both 24 and 8 pin power cables are properly connected.

 

[yahargen]

Weird. Try reseating the CPU. Make sure that both 24 and 8 pin power cables are properly connected.

Just tried reseating. Made sure that no pins were bent and that the 24 and 8 pin cables were in properly. Faulty motherboard??
Also: how can I tell a motherboard's pre-installed BIOS version??

 

[alexoiu]

Check the last 4 digits on a sticker like http://www.guru3d.com/miraserver/images/2011/990fx-sabertooth/IMG_4499.jpg

 

[yahargen]

Check the last 4 digits on a sticker like http://www.guru3d.com/miraserver/images/2011/990fx-sabertooth/IMG_4499.jpg

Yeah, BIOS version is fine. But beeping still there after taking everything out and re-fitting. Should I head back to the shop and exchange for a new one?

 

[alexoiu]

Since under warranty, then yes, I'd try RMA-ing both board and CPU. After getting the new components, try testing them outside the case, firstly, only CPU, CPU fan and internal speaker, both 24 and 8 pin power cables connected.

 

[yahargen]

Since under warranty, then yes, I'd try RMA-ing both board and CPU. After getting the new components, try testing them outside the case, firstly, only CPU, CPU fan and internal speaker, both 24 and 8 pin power cables connected.

Ended up taking the parts back, the CPU was faulty, got a new one, all fixed. Thanks for the help!

 

[alexoiu]

You're welcome. Thank you for the update.