Hey guys, first post here! My friend assembled new parts (CPU, RAM, MOBO, PSU) to my PC in late November. After few weeks of gaming I started to encounter weird crashes to desktop. No bluescreens etc. Desktop is running smoothly, and all the problems are occuring while ingame. Doesn't matter which game I play, everything shuts down suddenly. For example CS2, Lethal company, WoW and Rocket league. Weird part is that they typically do not leave any error codes that could help me troubleshoot. Nothing relevant to event monitoring nor system information either (atleast I cant make any use of it with my knowledge).
SPECS:
GPU: Nvidia 3080 Gaming Z Trio (OLD)
CPU: Intel i9-14900k (NEW)
RAM: Corsair 2x 16gb 6200mhz (CMH32GX5M2B6200C36) (NEW)
MOBO: ASUS TUF-GAMING-Z790-PLUS-WIFI (NEW)
PSU: Corsair 1000W RM1000x (2021) modular ATX-PSU (NEW)
AIR COOLING: Noctua NH-15D (OLD)
Few HDDs and SSDs (OLD)
Only game that has ever given me error code is WoW. "Program: H:\Battle.net\World of Warcraft\_retail_\Wow.exeException: ACCES_VIOLATION - The instruction at "0x00007ff6970e9bdf" referenced memory at "0xffffffffffffffff";The memory could not be "read",ProcessID: 31436ThreadID: 40044"
Obviously this being the only hint I reached on to Blizzard support for more detailed information and they responded me like so:
"Sounds like you were experiencing crashes in WoW and other games. I definitely know that it is never fun when you run into issues like this, and I want to let you know that we will do everything in our power to help you get it resolved.
Looking over the crash and your system files this appears to be a crash related to your NVIDIA GeForce RTX 3080 card. In the Windows error logs we can see many LiveKernelEvent code 141 errors and these would indicate GPU driver timeouts, which means that the GPU crashed or stopped responding for a short time. This could be an issue with the GPU clock speed being unstable or it could be some kind of hardware issue or power delivery issue to the GPU.”
After this incident I immediately switched to my old GPU (1070), and as you might guess, games are still crashing. One weird thing I discovered few weeks ago, I was curious to see what would happen if I tried one of the OC profiles from bios. So I applied the "Fast tuning" preset from bios, and launched to windows. After a while of gaming I noticed that the game crashes have decreased significantly. For example, before the OC preset, I would crash like 20 times a day in WoW but now with OC preset I crash max once per day. With the OC preset I also noticed that in CS2 and Rocket League 90% of the crashes happen right as I'm about to join a match/server. Then after I manage to get in, I might play for 2 hours without crash. Then again, while joining match the game suddenly crashes to desktop.
So in my eyes, the GPU and RAMs should be clear. Temperatures shouldn't be a problem. I think OS stuff is also ruled out, since I've had these experiences with Windows 10, Windows 11 and even after reinstalling the os. So my thoughts are that the CPU/MOBO/PSU is causing the issue. This chain of events has lasted from December to this day. I have not had the energy on this topic after realizing the OC preset kinda helped me a bit. Now I might try something new. What kind of things would you recommend? I'll probably test out with my old PSU (750W) to rule out any PSU related issues in the upcoming days. Might need to test with old MOBO and CPU combo aswell. I have warranty for all of these hardware, but Im in a difficult situation in my life where I need my PC daily to do my school/work stuff so I cant really send the hardware back to the store for at least few months. So tips are welcome on how to locate the root cause of all this mess.
DISCLAIMER: I am fairly bad at tech stuff, my PC assembling experience is limited to changing GPU and RAM. So monkey explanation is sometimes needed for me to understand.
SPECS:
GPU: Nvidia 3080 Gaming Z Trio (OLD)
CPU: Intel i9-14900k (NEW)
RAM: Corsair 2x 16gb 6200mhz (CMH32GX5M2B6200C36) (NEW)
MOBO: ASUS TUF-GAMING-Z790-PLUS-WIFI (NEW)
PSU: Corsair 1000W RM1000x (2021) modular ATX-PSU (NEW)
AIR COOLING: Noctua NH-15D (OLD)
Few HDDs and SSDs (OLD)
- Things that I have done already, but crashes keep occuring:
- Reinstalled games to different SSD/HDD
- Updated BIOS to latest one
- Rolled back to previous GPU driver (didnt work so switched back to most recent update)
- Updated every driver I could ever find to hardware
- Updated to Windows 11
- Reinstalled windows from desktop, and from bios with USB
- Ran Memtest86, 0 errors
- Ran windows ram test (mdsched.exe), 0 errors
- Bought new RAM's
- No OC on GPU or CPU
- Thermalpaste reapplied, temperatures shouldnt be a problem
- Ran windows repair tool sfc/scannow
- Ran 20mins of Furmark, nothing unusual
- Ran few antimalware scans, nothing unusual
- Ran "Intel® Processor Diagnostic Tool", CPU passing every "test"
Only game that has ever given me error code is WoW. "Program: H:\Battle.net\World of Warcraft\_retail_\Wow.exeException: ACCES_VIOLATION - The instruction at "0x00007ff6970e9bdf" referenced memory at "0xffffffffffffffff";The memory could not be "read",ProcessID: 31436ThreadID: 40044"
Obviously this being the only hint I reached on to Blizzard support for more detailed information and they responded me like so:
"Sounds like you were experiencing crashes in WoW and other games. I definitely know that it is never fun when you run into issues like this, and I want to let you know that we will do everything in our power to help you get it resolved.
Looking over the crash and your system files this appears to be a crash related to your NVIDIA GeForce RTX 3080 card. In the Windows error logs we can see many LiveKernelEvent code 141 errors and these would indicate GPU driver timeouts, which means that the GPU crashed or stopped responding for a short time. This could be an issue with the GPU clock speed being unstable or it could be some kind of hardware issue or power delivery issue to the GPU.”
After this incident I immediately switched to my old GPU (1070), and as you might guess, games are still crashing. One weird thing I discovered few weeks ago, I was curious to see what would happen if I tried one of the OC profiles from bios. So I applied the "Fast tuning" preset from bios, and launched to windows. After a while of gaming I noticed that the game crashes have decreased significantly. For example, before the OC preset, I would crash like 20 times a day in WoW but now with OC preset I crash max once per day. With the OC preset I also noticed that in CS2 and Rocket League 90% of the crashes happen right as I'm about to join a match/server. Then after I manage to get in, I might play for 2 hours without crash. Then again, while joining match the game suddenly crashes to desktop.
So in my eyes, the GPU and RAMs should be clear. Temperatures shouldn't be a problem. I think OS stuff is also ruled out, since I've had these experiences with Windows 10, Windows 11 and even after reinstalling the os. So my thoughts are that the CPU/MOBO/PSU is causing the issue. This chain of events has lasted from December to this day. I have not had the energy on this topic after realizing the OC preset kinda helped me a bit. Now I might try something new. What kind of things would you recommend? I'll probably test out with my old PSU (750W) to rule out any PSU related issues in the upcoming days. Might need to test with old MOBO and CPU combo aswell. I have warranty for all of these hardware, but Im in a difficult situation in my life where I need my PC daily to do my school/work stuff so I cant really send the hardware back to the store for at least few months. So tips are welcome on how to locate the root cause of all this mess.
DISCLAIMER: I am fairly bad at tech stuff, my PC assembling experience is limited to changing GPU and RAM. So monkey explanation is sometimes needed for me to understand.
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