Gateway FX 6800-01e BIOS Update from Gateway Unsupported

Page 2 - Seeking answers? Join the Tom's Hardware community: where nearly two million members share solutions and discuss the latest tech.
Status
Not open for further replies.
I can get into the bios, and everything, that is fine. I have tryed to reset defaults, and i still get Checksum error. and it will not boot. The message on the screen right before that says, No Disk found. but I find this odd, because when I am in bios, I can see both HD that I have in there. so not sure what is going on there.
 
When you see the "No Disk Found" message, that is pertaining to the External SATA ports on the back of the system.

Just before this message, you'll see on the screen it'll say something about RAID drives or some such and it'll also display an address of http://www.jmicron.com with a firmware revision just above that.
(I'd have to reboot my system to get the exact message)

The internal drives are detected before that point during the initial Bootup sequence.

In the BIOS, there will be an option to display the Vendor Screen, (See Next Reply for BIOS settings) Disable this and save. This way when you bootup, you'll see the Full Bootup sequence including the detection of internal drives.

So seeing as you can get into the BIOS ,your motherboard ought to be fine. The problem here is going to be diagnosing and fixing the Check Sum error.

Ok, just did a quick Google for "Checksum error on Bootup" and there are a handful of items which may cause this problem.

-

Shutdown your system, unplug it then hold the power button in for a few seconds to make sure there is no charge left in the system.

Open the case, find the Clear BIOS jumper and use the jumper block to short it out for a few seconds, then replace the jumper block back to it's normal position.

Check all you drive cables to make sure they are fully seated on the motherboard and the drives.

Plug in the system and turn it on and use F-2 to get into the BIOS.

Reset the BIOS, then Load Optimal Defaults.

Visually check all setting, only changing what needs to be changed according to your needs.

- Couple of items I recommend is disable Smart Fan (this will set the fan on High) and the Vendor Boot Screen set to disable or what ever it was.
(I'm gonna have to reboot my system to get the correct wording then edit my post)

Make sure the the Correct Boot Drive is set in the BIOS.

Use F-10 to save and exit the BIOS, then pay close attention to the screen for any error messages.

Hopefully your system will load this time.

If not, then you could try connecting the internal drive to one of the external SATA ports to see if it'll Boot. You'll see on the screen that the drive will be detected.

Just in case, here is an old page from FAQs.org
What is meant by Checksum error

You can find other pages using the Google search term I mentioned earlier, just be careful that you don't accidentally click on any bad links as you don't need a driveby infection of any Malware or worse.

I'll check back later today.

Good Luck
 
Ok, just rebooted my system and shot a few pictures of the settings in my BIOS.

Advanced BIOS Features

- Quick Boot = Disabled
- Quiet Boot = Disabled <<---- This will shows Bootup Sequence instead of Gateway Logo

Integrated Peripherals

- Onboard SATA Mode - - - - - - - AHCI <<- - - - - - - External SATA Ports
- Onboard ESATA Controller - -- - AHCI Mode <<- - - - Internal SATA Ports
- Onboard USB Controller - - -- - - Enabled
- Legacy USB Support - - - - - - - Enabled
- Onboard LAN Controller - - -- - - Enabled
- Onboard LAN Option ROM - - -- - Disabled
- Onboard Audio Controller - - -- - Enabled
- Onboard 1394 Controller - - - - - Enabled
- Serial Port1 Address - - - - - - - 3F8/IRQ4

Power Management Setup

- ACPI Aware O/S - - - - - - - - - - Yes

PC Health Status

- Smart Fan -- - - - - - - - - - - - - Disabled <<- - - Fan will now run on High

Frequency/Voltage Control

- Spread Spectrum - - - - - - - - Enabled <<- - - - Default setting.

Have not tried this last setting as Disabled cause Gateway has failed to provide us with a manual for the motherboard.

-

I failed to catch the jmicron message screen as I wasn't ready with my camera at that moment.

Hope these settings help
 
Hey guys I am gettin the same load drive error on my fx6800-01e

I looked up system info and currently have R01-A1 as my Bios. no programs are running I open up AFUWIN and it gives me the error.. any ideas?
 
At this point, without personally checking a problem system out, I have no further clues as to what to suggest
other than to have a knowledgeable tech in your local area check it out.

It would probably help if Gateway (Acer) would provide us with documentation on this motherboard.

As it is, I'm drawing from my personal experience with this system and from past experience with other systems.

I wish I could provide more help, but it seems that the only people who can help with this system are
those of us who either own one or have worked on one which to say the least, is not very helpful.

The system I have now is my First Gateway and by the looks of things, it'll be my last.
 
My bios is now updated.

Thanks to Renegade_Warrior and rdk2009. Here is what I did.

Put the 842P161G update in the root directory of C: drive.
Unplugged my internet.
Closed all open programs.
Unzipped 842P161G.
Ran AFUWIN by right clicking on file and selecting to run as administator as instructed by rdk2009.
Saved old bios to ROM file.
Held my breath!!! and opened 842P161G.
Checked off boxes per Renegade_Warriors instructions.
Checked the FLASH tab.
Voila. Rebooted fine.
Ran CPU-Z progam to verify update R01-A4, dated 2-11-09.

Thanks again to everyone for their help.

Another question I have is that CPU-Z show memory frequency at less than the 1066mhz that the specs say. See link below. Should it not show 1066mhz for each of the three meg.

http://entertainment.webshots.com/photo/2993023870028868839gSBDSh?vhost=entertainment


Thanks again for the help.
 
will try all of this tomw. I am backing up HD now on secondary computer. once that gets all done i will give it a shot. and hope it works


maybe its time for SSD 😀
 
So it looks like the solution to this would be to go into

Control Panel > User Accounts and Temporarily Turn Off User Account Control (UAC)

- Make sure your system is clean before disabling UAC

- Make sure the account you use is an Administrator Account


I'm so used to using my Administrator account that Disabling UAC never occurred to me as I keep it Disabled
But then again, my system is well protected and I'm used to dealing with Malware and other parasites. :)
 
I have the same question.. just got the FX6800-01e and ran CPU-Z. only running half power on the ram.
can u please post a recap for overclocking/getting the max out of this machine Or a link.

GTA iv should run smooth on this but it lags at times

TY
 
The last I knew, Gateway (Acer) has not released a manual for the motherboard is the FX6800 systems yet.

So without the manual, I would not be able to provide any help in this area for this system.

As for CPU-Z, Please see this page for information as to your memory and processor.
http://www.cpuid.com/cpuz.php

A few things that may help with this system is a higher wattage power supply, more memory and if you have
the money to spare, a better video card. That and periodically cleaning the dust out of the system.

I'd say at least 12GB memory should do you good, the power supply listed below has modular cables and plenty of connectors

CORSAIR HX3X12G1333C9 12GB PC3-10666 (DDR3-1333) Triple Channel Memory - Cas Latency: 9-9-9-24
http://www.zipzoomfly.com/jsp/ProductDetail.jsp?ProductCode=10009847


CORSAIR TR3X6G1600C8 6GB PC3-12800+ (DDR3-1600+) Triple Channel Memory - Cas Latency: 8-8-8-24
http://www.zipzoomfly.com/jsp/ProductDetail.jsp?ProductCode=10010238


CORSAIR CMPSU-850TX 850W SLI/CrossFire Active Power Supply
http://www.zipzoomfly.com/jsp/ProductDetail.jsp?ProductCode=10009821

As for video cards, it's what ever you feel would be good, the Ati 4870x2 2GB or the new nVidia card which is
comparable or something a little less. It's entirely up to you how far you want to go for gaming.
 
This is for Renegade_Warrior, did you have to do the BIOS update to get your 12gb of Corsair to work?

I have tried 12GB of OCZ memory and it wouldnt work right.

I now have 12gb(6x2gb) part # TR3X6G1333C9

http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=4282847&CatId=4093

I cant get the system to recognize the full 12gb of ram, only 8gb I only see 8GB in the BIOS, I see 8GB in device manager. I see all 6 sticks in CPU-z

I cant seem to get this system to see and run with 12GB of ram.

I did the BIOS updates, and see the new version and date in the BIOS, R01-A4 2/11/2009.

Gateway support sucks, This is my first pc from them, I built my last one, and for the price I got this one, I figured it was cheaper than I could build one. Cheaper, but more headaches it seems.

How did you get your system to see and use the 12gb or corsair memory?
 
Hhow much physical memory you can run depends entirely on what Operating system you run.

Memory Limits for Windows Releases
Vista Ultimate - - - - - 32-bit = 4 GB - - - 64-bit = 128 GB
Vista Enterprise - - - - 32-bit = 4 GB - - - 64-bit = 128 GB
Vista Business - - - - - 32-bit = 4 GB - - - 64-bit = 128 GB
Vista Home Premium - - 32-bit = 4 GB - - - 64-bit = 16 GB
Vista Home Basic - -- - 32-bit = 4 GB - - - 64-bit = 8 GB
Vista Starter - - - - - - 32-bit = 1 GB - - - 64-bit = N/A

Seeing as your system is recognizing only 8GB, it sounds like you are running Vista Basic Edition 64-Bit

To get it to recognize more, you would need at the very least Vista-64 Home Premium or better.

-

As to my system, I didn't get my new memory until after I had updated my system.

I am running Vista Ultimate 64-Bit
 
Thank you for the quick reply and info *dusting tip :lol:*.

I'm probably going to take this pc back to *cough* fry's *cough* and build a new system from scratch. *thank you 30day money back guarantee*

was never a fan of pre built pc's



 
I forgot to mention I am running Vista Home Premium SP1 64bit OS, I added it to my signature.

Do you know the part number of corsair memory that you used? Gateway will give me no support or info about this, they say they are only available to fix issues, not to help upgrade..
 
I used this memory here which I listed a few posts up. :)

CORSAIR HX3X12G1333C9 12GB PC3-10666 (DDR3-1333) Triple Channel Memory - Cas Latency: 9-9-9-24
http://www.zipzoomfly.com/jsp/ProductDetail.jsp?ProductCode=10009847

-

This next one was not available when I purchased and I honestly don't know if it will work or not even though it specifies Core i7

CORSAIR TR3X6G1600C8 6GB PC3-12800+ (DDR3-1600+) Triple Channel Memory - Cas Latency: 8-8-8-24
http://www.zipzoomfly.com/jsp/ProductDetail.jsp?ProductCode=10010238

-

Did you make sure all the memory sticks are fully seated and locked into place?

Did you go into the BIOS, then use F-10 to save the new memory configuration?

Go into the BIOS and set these settings if you haven't already

Advanced BIOS Features

- Quick Boot = Disabled
- Quiet Boot = Disabled <<---- This will shows Bootup Sequence instead of Gateway Logo

Power Management Setup

- ACPI Aware O/S - - - - - - - - - - Yes

Frequency/Voltage Control

- Spread Spectrum - - - - - - - - Enabled <<- - - - Default setting.

Hopefully this will make a difference and also you will be able to see upon Bootup whether or not your system is recognizing all the memory or not.

-

This last setting I would advise to help exhaust the heat from the drives and other elemants in the system.

PC Health Status

- Smart Fan -- - - - - - - - - - - - - Disabled <<- - - Fan will now run on High
 
I all I changed in the BIOS was the quick and quiet boot. both disabled now. and the fan also.

I can only see 8 GB in the bios and on boot up. I can see all 12gb in CPU-z
 
also, i just noticed this when booting up.

on the inital screen where it shows the AMI logo, and is running the memory test, it says

memory : frequency for 1066mhz, ddr3, dual channel
8184mb ok
why dual channel? thought it was triple channel?
 
It should be tri-channel, not dual.

Is all the memory the same or did you mix two different sets of memory?

It's best to make sure all the memory is Matched (the same), especially seeing as Gateway (Acer) is keeping the motherboard manual to themselves.

It looks like your BIOS is not seeing the Full 12GB, from the sounds of things, you have two sticks that are not being recognized.

-

Power down your system, unplug it, hold the power button in for a few seconds to fully discharge the system.

Carefully unlock and pull all the memory being careful to note which direction each stick goes in.

Make sure they are all aligned in the same direction, each facing the same way.

Carefully replace each stick one at a time as I previously outlined earlier in this thread so as to make sure they are fully seated and fully locked into place.

Check all the cables to be sure they are all fully seated, then close up the system and see how if this makes any difference.

I've gotta head to bed now.

Be back later in the morning. Good Luck!
 
I purchased two kits from tigerdirect.com each kit consists of 3x2gb sticks.
http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=4282847&CatId=4093

I have installed one set in the blue dimms, and one set in the white dimms.

I have swapped the sets between the colored dimms.

I have taken the memory in and out man of times, each time they go in differently, and always show 8 gb.

I see no settings in the bios about controlling the memory or adjusting it.



 
Do you use CPU-Z?

I am using version 1.50

When I look at the Memory tab it says
General:
Type: DDR3
Size: 12288 MBytes
Channels#: Dual
NB Frequency: 2133.1 MHz

then some other information about the timings.

But see where it also says Dual for channels.

Anyone else with this model that shows the same, or does it show Triple??

Says my motherboard is TBGM01 by Gateway

Bios is AMI version R01-A4, date 2/11/2009


 
Thanks for the help with Flashing the BIOS!!!! I was ready to call Gateway and pay for the Help, sure glad I did a specific web search and found this page!!!!! I have upgraded the BIOS in my old Dell several times without a hitch and thought this would be just as easy. Little did I know I too would suffer a Checksum error with option to hit F1 key to accept default settings which allowed booting.

I tried the AFUWIN .exe but found some of the options you said to select changed when I selected the other options on the page, so I decided to go the flash.bat file route and it worked fine, wrote the bios and then rebooted, wala no more checksum and all is working fine!!!

Thanks again for all your info and for taking the time to help us all out. I may go on Best Buys site to let people know they can find a solution here if they wander off into a trap like I did.

Thanks again.
 

Looks like you got a really good deal on the memory, I got the same stuff, but instead purchased the 12GB set in which all six sticks are Matched.

Buying two separate sets does Not guarantee that the memory will be Matched.

Try checking the memory as follows

- Remove three sticks of the memory, leaving memory in the white slots
(Lay the memory out in such a way that you know which stick is which so as not to mix them up)

- Boot the system up
- watch to see what the screen says of the memory and see what the BIOS says

- shut the system down
- pull the memory and insert the other three sticks (same thing again - do not mix the sticks up)
- repeat the above process

Hopefully both sets will run in Tri-Channel Mode

Hard to say, but from your description it sounds like two of the memory sticks may
be defective or there may be a problem with the motherboard.

-

This process is a bit clumsy and tedious as you're gonna have to rely on the process of elimination.
At the same time, you'll need to be Careful of Static and not to Damage the motherboard as there is some RISK with this method.

If two of the sticks are bad, the problem here will be locating which ones are defective.

- Now if both sets show as Dual-channel mode, then without mixing the memory up, swap one stick from the sets
- reboot noting any differences.

If you see it display as Tri-Channel, then you will know that you have swapped out one of the defective sticks.
(providing it's the memory and not the motherboard that's defective)

- shutdown
- swap out another stick
- Repeat process

I hope you get the general idea of the procedure I'm outlining.

-

You may have to repeat this process for each of the individual memory slots using only the white slots.

This would be alot simpler if the system used Dual-Channel memory, but the problem here
is you need three sticks in the system for it to even work where as with dual-channel, you
would only need two sticks to run the system.

This would be a lot simpler if you had access to a memory testing device instead of using the system to do this.

Well, hopefully you'll be able to isolate the defective memory sticks (If it's the memory)

-

You might be better off having (I hate to say this - Ugh!) the Geek Squad (Double Ugh!) check the memory out.
Or better yet, some other computer shop which may have a memory tester on hand.

As I've stated before, this would be a lot easier if Gateway (Acer) would provide us with the service manual for the motherboard.

Good Luck
 
If i remove all new memory, and put back the stock memory that the pc came with, then the boot screen reads it as "Trinal Channel"

So then I add 3 sticks of the new corsair, and it still reads "Trinal Channel"

If I then remove the stock memory and replace it with 3 more sticks of the new corsair memory, then the pc might boot or it might not boot, if it does boot, it shows "Dual Channel" and only 8gb not 12gb.

Then after about 2 hours of swapping memory sticks, and sets across all the dimms, it seems that when one particular stick is placed in the machine, it will read as "Dual Channel"

So my assumption is that stick isnt workin right, and also causes the paired up dimm next to it to not work also.

I have ordered 2 more sets of 3 sticks of 2gb each, will see what happens.
 
But I do have to thank you for the help on the BIOS issue. It helped very much, and was almost excactly what I ended up doing, I had an issue checking the boxes, some would uncheck themselves, so I was able to make an educated guess on what to do there, and it worked.

On the memory issue, I remember the days when you put memory in a pc and it worked. Now it is such a hassle it seems to get the right memory.

I hope this Triple Channel 12gb worth of memory is worth the wait and hassle.

One of the main reasons I am upgrading is because of the good price I got, $140 for 12gb DDR3 Triple Channel, thats not a bad price.
 
Sounds like you were able to find the defective memory stick,
- Congrads on finding it.

Any time you purchase memory, you always run the risk of getting one or more defective sticks. - Hopefully you'll be able to return the it.

When I ordered my memory, it came with free shipping, but I paid an extra $10.00 for 2nd day FedEx which was worth it.

At the rate memory prices are dropping and how fast technology is coming out, I expect that we'll probably see Tri-Channel kits composed of 4GB sticks soon. When that happens, I won't hesitate to purchase a full 24GB kit for my system

The FX 6800 Core i7 series should be able to handle a Full 24GB cause the design structure is 4GB per slot.

I really don't see how who ever was in charge of writing up the specifications came up with 16GB as those are the specs for the Intel X58 motherboard which only has 4 slots. It's like they never had access to the manual either.

Good Luck with your system
 
Status
Not open for further replies.