-
Have a passion for hardware and the written word? Tom's Hardware is seeking contributors!
- Status
I'm not disputing any of that and I'm not saying your system is not an FX6800-01e.
Re-Read what I wrote more carefully and you'll see that.
Yes TurboBoost is enabled in the Processor,
- But what I said is it may not have been working correctly cause Gateway specified that it was to enable
TurboBoost on the MotherBoard. In other words, a possible hardware problem corrected with new code.
IF this is the case, then maybe their explanation was their was of saving face without admitting they made a mistake???
Only the programmers who created the new BIOS know exactly what the real problem was that it supposedly fixed.
As for your system, Here are the specifications for the FX6800-01e
http://www.gateway.com/systems/product/529668210.php
Seeing as you got the 1GB dual slot card, it sounds like you got lucky.
Here is the Gateway page for all the FX6800 systems
http://www.gateway.com/systems/series/529598057.php
Re-Read what I wrote more carefully and you'll see that.
Yes TurboBoost is enabled in the Processor,
- But what I said is it may not have been working correctly cause Gateway specified that it was to enable
TurboBoost on the MotherBoard. In other words, a possible hardware problem corrected with new code.
IF this is the case, then maybe their explanation was their was of saving face without admitting they made a mistake???
Only the programmers who created the new BIOS know exactly what the real problem was that it supposedly fixed.
As for your system, Here are the specifications for the FX6800-01e
http://www.gateway.com/systems/product/529668210.php
Seeing as you got the 1GB dual slot card, it sounds like you got lucky.
Here is the Gateway page for all the FX6800 systems
http://www.gateway.com/systems/series/529598057.php
corby
Distinguished
- Mar 21, 2009
- 11
- 0
- 18,510
cfrank40,
The Gateway site says the system bus is 1066mhz, therefore, regardless of the higher speed of the memory module it would not run faster than 1066mhz. At least that is how I always understood it worked.
http://www.bestbuy.com/site/olspage.jsp?skuId=9081325&type=product&id=1218017465909
The problem I have is that CPU-Z shows my system with pc3 10700H(667mhz) memory modules not 1066mhz mem. In the SPD section it shows 444, 500 someting...I don't have the nums in front of me, and 667mhz in the first three columns. It also does not list the manufacturer of the memory.
I'm trying to get some info from a fellow gamer who works for the Geek squad at Best Buy. My system is the FX 6800-01e.
The Gateway site says the system bus is 1066mhz, therefore, regardless of the higher speed of the memory module it would not run faster than 1066mhz. At least that is how I always understood it worked.
http://www.bestbuy.com/site/olspage.jsp?skuId=9081325&type=product&id=1218017465909
The problem I have is that CPU-Z shows my system with pc3 10700H(667mhz) memory modules not 1066mhz mem. In the SPD section it shows 444, 500 someting...I don't have the nums in front of me, and 667mhz in the first three columns. It also does not list the manufacturer of the memory.
I'm trying to get some info from a fellow gamer who works for the Geek squad at Best Buy. My system is the FX 6800-01e.
I think what is messing us up here is our understanding of how the memory works.
Also, remember that the memory controller is built into the Core i7 processor instead of being separately on the motherboard.
When I run CPU-Z, I get the same readings you got.
The rated frequency of the memory sticks, I not sure, but at a guess, it appears this is done by multiplying, in other words, the
Timing - notice readings on the Memory tab under Timings. FSB : DRAM 2:8 and the other settings use like 8 Clocks and 19 Clocks.
Also notice the FB Frequency 2133 MHz
It appears there are a lot of variables here.
So like you, I would need to see an explanation of how this works to achieve the 10666 MHz rating
You might want to stop by the Corsair Forums and post a question to Ram Guy about this to see if you can get an explanation of
how it works and what's what. I'd be very interested to see the results myself so I can better understand this myself instead of
guessing as to how it works.
http://www.asktheramguy.com/forums/tags.php?tag=i7
Also, remember that the memory controller is built into the Core i7 processor instead of being separately on the motherboard.
When I run CPU-Z, I get the same readings you got.
The rated frequency of the memory sticks, I not sure, but at a guess, it appears this is done by multiplying, in other words, the
Timing - notice readings on the Memory tab under Timings. FSB : DRAM 2:8 and the other settings use like 8 Clocks and 19 Clocks.
Also notice the FB Frequency 2133 MHz
It appears there are a lot of variables here.
So like you, I would need to see an explanation of how this works to achieve the 10666 MHz rating
You might want to stop by the Corsair Forums and post a question to Ram Guy about this to see if you can get an explanation of
how it works and what's what. I'd be very interested to see the results myself so I can better understand this myself instead of
guessing as to how it works.
http://www.asktheramguy.com/forums/tags.php?tag=i7
Kira1010
Distinguished
- Apr 2, 2009
- 10
- 0
- 18,510
OKays my turn to chime in, the reason you all can't get faster speed out of the RAM is that the base core i7 920 and 940 only support the 533 MHz at max, the Extreme Edition can use my OCZ3 Triple channel 1600 MHz RAM to the fullest, yet the latency increases.
If your going to upgrade the RAM run CPU-Z and check the RAM timing, mine with the stock timing was 7-7-7-20, i.e. CL7 memory you will want to get memory with those timings. However, I decided for the faster RAM cause I am tempted to remove the motherboard and processor, but anyways, when I got my 12800 RAM, the system clocked it down in MHz to the systems max at 533 MHz, yet the clocks stayed the same at 7 7 7 but the cycle time actually increased to 18 clocks... so it reads 7 - 7 - 7 - 18 with a command rate of 2T.
not sure what the command rate is for, but that it for you...
I wouldn't recommend any one getting the corsair RAM as it will either keep you at 7-7-7-20 or knock you down to 7 -7 -7-19... the closer to 1 you are the better. so get the OCZ 1 clock = nanoseconds I think in the long run but it helps it be a bit more efficient.
As for the FSB : DRAM ratio of 2:8 or 1:4 depending on how you want to see it, that is something you can't change on this system, but for the over clockers out there you will want to try to get the ratio as close to 1:1 as possible for the most speed possible. Yet from my experience in researching about my future motherboard and core i7 extreme edition purchases, I can say that the 2:8 increases with the core i7 extreme, to 2:12. That isn't good it means the RAM is way faster than the processor can probably handle, and you loose efficiency. but then that was an over clocked system.
Also for those that buy the DDR3 RAM, for best results buy the RAM in packs of 3 for triple channel, don't go out and buy 3 packs of dual channel, that can cause problems. Instead, buy 2 packs of triple channel. It helps. As of yet I haven't seen any other RAM get faster than my OCZ RAM.
You can find my RAM here... http://www.compusa.com/applications/SearchTools/item-details.asp?EdpNo=4282839&CatId=4329
It's OCZ Gold Tri Channel 6GB PC12800 DDR3 Memory - 1600MHz, 6GB (3x2GB)
You can also see that as I was mentioning that the Core i7 920 only supports the 533 MHz ram here... http://ark.intel.com/cpu.aspx?groupID=37147&code=Intel®+Core™+i7-920+Processor+(8M+Cache,+2.66+GHz,+4.80+GT/s+Intel®+QPI)
Please note, all DDR<anything> is double pumped so that means take the 1600MHz / 2 and you have what CPU-Z would tell you my speed is if the processor was able to be over clocked on this board. So take you 533MHz it reads and multiply it by 2 and you will have 1066 RAM which as it says "Memory Types DDR3-800/1066" quoted from the site above, is all that the system can support at max.
For the core i7 940 = http://ark.intel.com/cpu.aspx?groupID=37148&code=Intel®+Core™+i7-940+Processor+(8M+Cache,+2.93+GHz,+4.80+GT/s+Intel®+QPI)
It is the same way...
so too is the core i7 965 extreme, yet since you can over clock you can achieve faster memory speeds, all be it at reduced efficiency. http://ark.intel.com/cpu.aspx?groupID=37149&code=Intel®+Core™+i7-965+Processor+Extreme+Edition+(8M+Cache,+3.20+GHz,+6.40+GT/s+Intel®+QPI)
Note that efficiency of the processor is more important to real world applications than the super speeds you can possibly achieve with Ci7.
Kira1010
Distinguished
- Apr 2, 2009
- 10
- 0
- 18,510
Sorry but just for your information and all others out there, they are multiple setups from the factory with FX6800-01e. Me and a friend did a load of research on it and also checking like my system out. I have Ci7 FX6800-01e 920 running at 2.67GHz and with stock RAM of 3 GBs... However, unlike the one on tigerdirect.com ( http://www.youtube.com/watch?v=86Rk-eBqe0I ) They had the black ATI HD4850 card with 1GB of RAM yet they didn't read the labels on the card or the Catalyst Control center saying that it has 1024 MBs of discrete GDDR3. Its in the top slot, which if you read the motherboard is slot two on mine. and it has Wireless Antenna leads.
Now the one you all may have is the ATI HD4850 red card like on this one ( http://www.youtube.com/watch?v=3vrZxarxsKw ), if so then you definitely only have 512 MBs of GDDR3 and you are in my systems slot 2 PCIe x16 slot.
But if your system is like my system has the black card in the bottom slot and no antenna leads. You just may have the turbo boost enabled on the motherboard by default and probably shouldn't install the update just cause it causes problems on systems like mine when it was installed.
The only speed improvements you can get is 266 MHz max, and that is limited if you don't have your fans on fast, or you didn't install a case fan in the front of the case like I did.
Most all devices out there like CPU-Z and others, may or may not detect the turbo boost, I haven't seen any Ci7 system as of yet from any OEM show that it has any noticable turbo mode, the only way you can find out is by playing single or dual threaded things, and then the system jumps from core to core with instructions that you may not see it.
A SIDE NOTE....
In my post before this one I forgot to mention that the PC3-12800 and higher RAM for the system creates a serious hotspot and also if your graphics card is in the top slot it creates a even higher hot spot on the motherboards north bridge. I moved my card back to the primary card slot as it is labeled on the board PCIEx16A slot which is my bottom slot and put a case fan in to help cool the hot spot that the RAM created. and also helps the system stay more stable at speed that I believe my systems turbo mode has.
This is a Summary of what is needed to update your BIOS
There is more useful information throughout this thread, so if you haven't gone through it yet, please take the time to read through this thread.
The key to a successful BIOS Update and getting rid of the error is as follows:
- 1) Make sure you Login using an Administrator Account
- 2) Control Panel > User Accounts - Disable UAC (Temporarily)
- 3) Temporarily Disable your Anti-Virus Program
- 4) Make sure no other programs are running
- 5) Make sure all five files from the BIOS_842P161G file have been extracted to the same directory
- 6) Use Start > Run (Folder containing Bios Files) Select the file flash.bat > OK
If you can't see the file extensions, then you need to do this:
Control Panel > Folder Options > View tab > Scroll down to Hidden files and folders
- Select "Show hidden files and folders"
- The next two items should be selected also.
You should be able to see the file extensions now.
-
The file flash.bat is nothing more than a DOS Batch file which contains commands for running the AFUWIN.EXE file to update the BIOS. In the other thread, I had included instructions for both methods of updating the BIOS using the Batch file or running the AFUWIN utility in Windows mode. At the time, I hadn't identified the problem others were having with trying to update their BIOS yet.
On my own system, I usually keep UAC disabled on my personal system as both my Network and all my systems are completely locked down tight and well protected. So it hadn't occurred to me that UAC was the culprit here.
Although I do not recommend keeping UAC disabled all the time or using an Administrator account as your default Login.
The best practice for most people is to use a Limited User Account except when they need to install something or run any updates.
There is more useful information throughout this thread, so if you haven't gone through it yet, please take the time to read through this thread.
The key to a successful BIOS Update and getting rid of the error is as follows:
- 1) Make sure you Login using an Administrator Account
- 2) Control Panel > User Accounts - Disable UAC (Temporarily)
- 3) Temporarily Disable your Anti-Virus Program
- 4) Make sure no other programs are running
- 5) Make sure all five files from the BIOS_842P161G file have been extracted to the same directory
- 6) Use Start > Run (Folder containing Bios Files) Select the file flash.bat > OK
If you can't see the file extensions, then you need to do this:
Control Panel > Folder Options > View tab > Scroll down to Hidden files and folders
- Select "Show hidden files and folders"
- The next two items should be selected also.
You should be able to see the file extensions now.
-
The file flash.bat is nothing more than a DOS Batch file which contains commands for running the AFUWIN.EXE file to update the BIOS. In the other thread, I had included instructions for both methods of updating the BIOS using the Batch file or running the AFUWIN utility in Windows mode. At the time, I hadn't identified the problem others were having with trying to update their BIOS yet.
On my own system, I usually keep UAC disabled on my personal system as both my Network and all my systems are completely locked down tight and well protected. So it hadn't occurred to me that UAC was the culprit here.
Although I do not recommend keeping UAC disabled all the time or using an Administrator account as your default Login.
The best practice for most people is to use a Limited User Account except when they need to install something or run any updates.
Kira1010
Distinguished
- Apr 2, 2009
- 10
- 0
- 18,510
Also if you get the check sum error, don't panic wait a bit, you may have to restart a time or two and it will pop up the check sum again then give you options F1 for something F2 for something else, choose the one that allows you to boot a drive, have it boot the C drive, then go back and do the Start > Run part of 6 above again, as this will just flash over the top of your existing flash.
NOTE.... HIGHLY RECOMMENDED THAT YOU READ AND DO THIS TOO....
turn off or deactivate or close all system tray programs except for the safely remove hardware, also unplug from the network as the link can also throw a problem that causes the check sum.
if you use a gadget or widget anything, make sure they are all off.
I finally got my system upgraded to 12gb or ram, after purchasing this http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=4282847&CatId=4093
Had a couple bad sticks delivered to me, so I had to wait for more to be sent.
I also noticed the the extra wires inside my case, and finally figured out that it was a antenna hookup for wireless.
I have been very pleased with this setup since I have gotten it. The only other issue I havent been able to fix is an error when you boot up. Seems to be coming from Catalyst Controller.
Here is a screen shot of the error message.
I get this error every reboot. I have uninstalled CCC and re installed. Still have never figured out how to fix it.
Had a couple bad sticks delivered to me, so I had to wait for more to be sent.
I also noticed the the extra wires inside my case, and finally figured out that it was a antenna hookup for wireless.
I have been very pleased with this setup since I have gotten it. The only other issue I havent been able to fix is an error when you boot up. Seems to be coming from Catalyst Controller.
Here is a screen shot of the error message.
I get this error every reboot. I have uninstalled CCC and re installed. Still have never figured out how to fix it.
You're lucky to have the antenna wires in your case 
Mine didn't come with any.
You'll want to use a Mini PCIe WiFi Card which fits in the last PCIe slot at the bottom of your case.
Here is an example of one with a few others listed below it.
http://www.amazon.com/Wireless-Wifi-Link-Mini-Card/dp/B000QAY00K/
As for the Catalyst error you're getting, I have no idea how to go about solving that one without checking it out first hand as I haven't had the luck to encounter that error yet.
This is the only thing I could find concerning your error
Mine didn't come with any.
You'll want to use a Mini PCIe WiFi Card which fits in the last PCIe slot at the bottom of your case.
Here is an example of one with a few others listed below it.
http://www.amazon.com/Wireless-Wifi-Link-Mini-Card/dp/B000QAY00K/
As for the Catalyst error you're getting, I have no idea how to go about solving that one without checking it out first hand as I haven't had the luck to encounter that error yet.
This is the only thing I could find concerning your error
Kira1010
Distinguished
- Apr 2, 2009
- 10
- 0
- 18,510
They isn't necessarily a PCIe card for the Wi-Fi unlike what Renegade said earlier, these can be hooked to the board itself, as I have seen some are.
Your Corsair RAM will actually slow you down a few clocks from what I and others are, but I would recommend putting a front case fan on and finding a RAM fan cooler for active cooling as the small mATX case produces a hot spot that can hurt your system performance. Also, if you have a graphics card in the top slot, your North Bridge heat sink probe will register a temp of 103 to 106+ degrees C, I was concerned about that huge temp so moved my card to the slot the motherboard labels PCIEx16A from the PCIEx16B slot, this not only helped the case fan clear out the heatspot the RAM made but also to cool the north bridge down to 90-91 degrees C at idle and 96 - 98 degrees C at load.
As for the error, I found some pages that talked about it, it is related to the STEAM something that came probably installed by default... not sure now as I clean installed the system to achieve a 95+% stability rating.
Look at this http://computerhaven.info/forum/tm.aspx?high=&m=52502&mpage=1#67424 'csellers' posted something there that may help you, I had this problem with an old Gateway 614GE I had a while back that had an AGP slot, that is what I did to fix the problem well something like that. I had a time finding STEAM...
Maybe that will help you... take a look at the whole thread there... maybe it will help you out some.
Here is what Steam is. http://store.steampowered.com/about/
Here is the Wikipedia Link describing Steam
In other words, it's a DRM and content delivery service that comes with many games today.
-
As to the Mini PCIe WiFi card, those are the correct ones to use and the one that Gateway uses is the LITEON Realtek 8187SE b g.
If you want the same card, look for the one with the same chipset.
Here is the Wikipedia Link describing Steam
In other words, it's a DRM and content delivery service that comes with many games today.
-
As to the Mini PCIe WiFi card, those are the correct ones to use and the one that Gateway uses is the LITEON Realtek 8187SE b g.
If you want the same card, look for the one with the same chipset.
Kira1010
Distinguished
- Apr 2, 2009
- 10
- 0
- 18,510
Ren... That isn't a PCIe Wifi card in that system...
All Gateway FX6800s no matter what hardware and all they have don't come with that, instead they come with a modem card that is a x1 lane... The antenna leads come off the mobo from the way a friends Gateway FX6800 system appears, they is no WiFi card...
Here is a you tube video to demonstrate that, http://www.youtube.com/watch?v=86Rk-eBqe0I freeze it at exactly 5:16 and 5:17 and you will see that they is no addition card beyond a modem card, the leads are connected to the motherboard, not the modem and they is no other cards there.
All Gateway FX6800s no matter what hardware and all they have don't come with that, instead they come with a modem card that is a x1 lane... The antenna leads come off the mobo from the way a friends Gateway FX6800 system appears, they is no WiFi card...
Here is a you tube video to demonstrate that, http://www.youtube.com/watch?v=86Rk-eBqe0I freeze it at exactly 5:16 and 5:17 and you will see that they is no addition card beyond a modem card, the leads are connected to the motherboard, not the modem and they is no other cards there.
You really need to pay attention to what is written and not read something into it that is not there.
I was not referring to the Modem which is included in the system and I did not say that the WiFi card was included with the system.
What I was referring to is the type of WiFi card that Gateway uses for the systems they decide to include it with. Why else would they include the antenna leads and the driver for the WiFi card?
If you check the drivers that come with the system, you will see this one is included too whether or not the system comes with WiFi included.
Realtek Wireless mini LITEON Realtek 8187SE b g
This driver is located in the hidden EISA partition on your system and can be found under this directory:
<EISA Partition>:\D2D\Patch\MODULES\ACER-HQ1\DRV
You can access the EISA partition using Ext2 IFS For Windows
which can be downloaded from http://www.fs-driver.org/
I was not referring to the Modem which is included in the system and I did not say that the WiFi card was included with the system.
What I was referring to is the type of WiFi card that Gateway uses for the systems they decide to include it with. Why else would they include the antenna leads and the driver for the WiFi card?
If you check the drivers that come with the system, you will see this one is included too whether or not the system comes with WiFi included.
Realtek Wireless mini LITEON Realtek 8187SE b g
This driver is located in the hidden EISA partition on your system and can be found under this directory:
<EISA Partition>:\D2D\Patch\MODULES\ACER-HQ1\DRV
You can access the EISA partition using Ext2 IFS For Windows
which can be downloaded from http://www.fs-driver.org/
Hey guys been following this thread *since gateway sucks right now and is no help* Thanks for the good info renegade. I updated my ram from the 3gigs to a cumfy 9. Upped the power to 750w and plugged in an ATI HD4890 gpu, and thats where I'm stumped. I'm trying to crossfire the stock HD4850 with no luck. total available memory in display settings states there is 3835mb, dedicated is 1024(assuming thats the 4850) with 2811shared system mem. Crossfire programs states they're linked, but the 4890 isn't being recognized and I'm not seeing the results either. Any Ideas? I've heard the Bios needs to be tweaked, but before I start venturing into that again *after following ur steps, which helped overclock this noisy beast* I wanted to get ur opinion.
Thank you in advance
~Nub
Thank you in advance
~Nub
Sorry, but I have never had the chance to try Crossfire yet or for that mater, to run a better video card than what is currently in my system.
So I would not have any idea in regards to this particular problem.
Good Luck and hope you're able to find the help you need.
So I would not have any idea in regards to this particular problem.
Good Luck and hope you're able to find the help you need.
ralphsutton
Distinguished
- Apr 21, 2009
- 2
- 0
- 18,510
please help.
I have the same computer - the gateway fx6800-o1e.
I got it at bestbuy in Jan.
I just purchased 6 2G sticks - and they are only showing up as 1gig.
I was told I needed to update the bios - which I did - and the same situation.
I bought the memory at Crucial.com.
I am unsure of what is wrong - crucial is saying it must be some sort of DDR3 bios issue that gateway needs to address - gateway is saying it's a crucial issue.
I have a feeling - like with this huge bios problem (which I fixed only after reading this page) that maybe someone here can help me out!
Any suggestions? you can email me directly at ralphsutton@yahoo.com
or reply here I guess. 😀
Thanks in advance.
I have the same computer - the gateway fx6800-o1e.
I got it at bestbuy in Jan.
I just purchased 6 2G sticks - and they are only showing up as 1gig.
I was told I needed to update the bios - which I did - and the same situation.
I bought the memory at Crucial.com.
I am unsure of what is wrong - crucial is saying it must be some sort of DDR3 bios issue that gateway needs to address - gateway is saying it's a crucial issue.
I have a feeling - like with this huge bios problem (which I fixed only after reading this page) that maybe someone here can help me out!
Any suggestions? you can email me directly at ralphsutton@yahoo.com
or reply here I guess. 😀
Thanks in advance.
Not sure if I can solve this or not as remote support is not my strong point, but I'm willing to give it a try with what I can think of.
-
Now if you haven't done this yet, then reboot your system and use F-2 to get into the BIOS.
From there, go into the Advanced BIOS Features section, then set these two options
- Quick Boot = Disabled
- Quiet Boot = Disabled
When you've done this, use F-10 to save and exit the BIOS.
This cause the system to show the Boot screen instead of the Gateway Logo and after it initializes the USB controller, you'll see the system run a Memory test. Here you'll be able to see how much of your memory that the system is actually seeing.
If it doesn't show the full amount, then I'd say to shutdown your system, unplug it, then hold the power button in for about 10 seconds to drain any residual power, then open the system.
Next, if you have an Anti-Static wrist strap, use it. Otherwise make sure you discharge yourself before touching the anything inside the unit.
You'll want to pull all the memory from the system, then clean the memory slots with compressed air. The memory sticks you can use an ink eraser to clean the edge connector contacts. Then starting with the slot nearest the processor, carefully insert the sticks one at a time locking the bottom edge first, then the top edge.
Careful not to use too much pressure as you don't want to crack the motherboard.
Once all the memory sticks are inserted, you'll want to be sure they are fully seated. Double check to make sure the top edge tabs are fully locked, then carefully use a flat head screw driver to make sure each of the tabs on the lower edge are fully locked.
Once you've completed this, plug the system back in, then boot the system and see what it says for total memory. You may have to enter the BIOS, then use F-10 to save the configuration before booting to Windows.
-
Hopefully this will help solve your problem.
If not, then there might be a problem with the memory itself such as incompatibility with your system
(I have no idea which type of DDR3 you purchased) or there might be some other problem such as bad memory.
-
There is just one other thing that comes to mind.
With the original three sticks of memory, does the system recognize them as 3MB?
If not, then it's possible that the memory controller in the processor might be faulty although I have no idea if the system would still boot if this were the case.
- This is about all I can think of on this topic
-
Now if you haven't done this yet, then reboot your system and use F-2 to get into the BIOS.
From there, go into the Advanced BIOS Features section, then set these two options
- Quick Boot = Disabled
- Quiet Boot = Disabled
When you've done this, use F-10 to save and exit the BIOS.
This cause the system to show the Boot screen instead of the Gateway Logo and after it initializes the USB controller, you'll see the system run a Memory test. Here you'll be able to see how much of your memory that the system is actually seeing.
If it doesn't show the full amount, then I'd say to shutdown your system, unplug it, then hold the power button in for about 10 seconds to drain any residual power, then open the system.
Next, if you have an Anti-Static wrist strap, use it. Otherwise make sure you discharge yourself before touching the anything inside the unit.
You'll want to pull all the memory from the system, then clean the memory slots with compressed air. The memory sticks you can use an ink eraser to clean the edge connector contacts. Then starting with the slot nearest the processor, carefully insert the sticks one at a time locking the bottom edge first, then the top edge.
Careful not to use too much pressure as you don't want to crack the motherboard.
Once all the memory sticks are inserted, you'll want to be sure they are fully seated. Double check to make sure the top edge tabs are fully locked, then carefully use a flat head screw driver to make sure each of the tabs on the lower edge are fully locked.
Once you've completed this, plug the system back in, then boot the system and see what it says for total memory. You may have to enter the BIOS, then use F-10 to save the configuration before booting to Windows.
-
Hopefully this will help solve your problem.
If not, then there might be a problem with the memory itself such as incompatibility with your system
(I have no idea which type of DDR3 you purchased) or there might be some other problem such as bad memory.
-
There is just one other thing that comes to mind.
With the original three sticks of memory, does the system recognize them as 3MB?
If not, then it's possible that the memory controller in the processor might be faulty although I have no idea if the system would still boot if this were the case.
- This is about all I can think of on this topic
ralphsutton
Distinguished
- Apr 21, 2009
- 2
- 0
- 18,510
I will try all of which you stated.
Yes - the system originally recognized as 3GB. (1 G ea stick).
The reason I think it's not memory seating - is just because - what are the chances that ALL six aren't in right. I've tried slowly building - one at a time - and each boot - always just one more gig of ram. each time.
But I will certainly try and see if anything comes up - if not - I guess I will be calling CRUCIAL and getting new memory.
I bought the Crucial House brand.
Maybe that was the mistake in the first place.
Either way - thank you very much for your help.
Yes - the system originally recognized as 3GB. (1 G ea stick).
The reason I think it's not memory seating - is just because - what are the chances that ALL six aren't in right. I've tried slowly building - one at a time - and each boot - always just one more gig of ram. each time.
But I will certainly try and see if anything comes up - if not - I guess I will be calling CRUCIAL and getting new memory.
I bought the Crucial House brand.
Maybe that was the mistake in the first place.
Either way - thank you very much for your help.
When you buy memory for this system, you want to make sure the memory is rated for Core i7 and you get the Tri-Channel kits so as to make sure the memory is matched up.
- Good Luck
- Good Luck
Thanks for the information, I was able to update the bios without a hassle using these instructions!
I do have one question related to the FX6800-01e that is unrelated to the original topic. The Seagate 750mb hd (7200.11) in my comp failed. I hadn't made a restore disk and Gateway wanted to charge me an additional $20 to ship me a restore disk because they can't "give me free software". This is laughable as the comp is 5 months old, but that's another story. In any case, I did not have them send a restore disk and have installed a fresh copy of Vista64 on a new hd. I have never used the hot-swappable bays on the front of the computer, but I would like to do so.
My question, I have a second (verified to be functioning) hd that I placed in one of the front bays. However, it isn't recognized. The computer is otherwise functioning fine after installing the drivers off of Gateway's website, and flashing the bios. Is there additional software or settings that I'm missing? I tried downloading the Intel Matrix Storage Manager Software but it doesn't appear to recognize that there's a drive there either.
Again, thanks for this thread. It was a lifesaver on the bios issue.
I do have one question related to the FX6800-01e that is unrelated to the original topic. The Seagate 750mb hd (7200.11) in my comp failed. I hadn't made a restore disk and Gateway wanted to charge me an additional $20 to ship me a restore disk because they can't "give me free software". This is laughable as the comp is 5 months old, but that's another story. In any case, I did not have them send a restore disk and have installed a fresh copy of Vista64 on a new hd. I have never used the hot-swappable bays on the front of the computer, but I would like to do so.
My question, I have a second (verified to be functioning) hd that I placed in one of the front bays. However, it isn't recognized. The computer is otherwise functioning fine after installing the drivers off of Gateway's website, and flashing the bios. Is there additional software or settings that I'm missing? I tried downloading the Intel Matrix Storage Manager Software but it doesn't appear to recognize that there's a drive there either.
Again, thanks for this thread. It was a lifesaver on the bios issue.
I don't bother with the Gateway site for the drivers as they haven't bothered to keep the drivers updated.
As to the Hard Drive in the front bay, with Intel Matrix Storage Console open, select Actions > Rescan for Plug and Play Devices. The drive should show up in the Consol window.
If this does not work, in the BIOS, did you set the drives to AHCI ?
Integrated Peripherals
- Onboard SATA Mode > AHCI
- Onboard ESATA Controller > SATA Mode
Using the Above settings, the drives are Hot Swappable as long as you have the Intel Matrix Storage Manager installed.
If it's not installed, the system will reboot the moment you plug a drive in while the system is running.
If everything is set correctly and the Matrix Controller is installed, then you might need to do this:
Administrative Tools > Computer Management > Storage > Disk Management
You'll probably see the drive listed here and in the lower part, you'll probably see a yellow mark.
If this is the case, then right click in the area of the mark and select > Initialize Drive.
It's possible that the drive may not have been initialized. But after this, the system should recognize it when ever you plug it in.
The one other possibility is an SATA cable might be loose or unplugged in the case.
You'll need to check the SATA connectors on the bottom left corner of the motherboard.
The SATA Drive Connectors on the motherboard are as follows:
1 - 2
3 - 4
5 - 6
The even numbers are the bottom connectors (against the motherboard)
The odd connectors are the top connectors.
1 & 2 are closest to the memory.
As to the Restore Disk, you should be able to get them to send the disk to you. Just tell them that you were unable to create a the Restore Disks using the Gateway Recovery Manager program. This has been a common problem for many FX6800 owners. I was able to get the recovery disks this way with no problem even though I doubt I'll ever use them.
As to the Hard Drive in the front bay, with Intel Matrix Storage Console open, select Actions > Rescan for Plug and Play Devices. The drive should show up in the Consol window.
If this does not work, in the BIOS, did you set the drives to AHCI ?
Integrated Peripherals
- Onboard SATA Mode > AHCI
- Onboard ESATA Controller > SATA Mode
Using the Above settings, the drives are Hot Swappable as long as you have the Intel Matrix Storage Manager installed.
If it's not installed, the system will reboot the moment you plug a drive in while the system is running.
If everything is set correctly and the Matrix Controller is installed, then you might need to do this:
Administrative Tools > Computer Management > Storage > Disk Management
You'll probably see the drive listed here and in the lower part, you'll probably see a yellow mark.
If this is the case, then right click in the area of the mark and select > Initialize Drive.
It's possible that the drive may not have been initialized. But after this, the system should recognize it when ever you plug it in.
The one other possibility is an SATA cable might be loose or unplugged in the case.
You'll need to check the SATA connectors on the bottom left corner of the motherboard.
The SATA Drive Connectors on the motherboard are as follows:
1 - 2
3 - 4
5 - 6
The even numbers are the bottom connectors (against the motherboard)
The odd connectors are the top connectors.
1 & 2 are closest to the memory.
As to the Restore Disk, you should be able to get them to send the disk to you. Just tell them that you were unable to create a the Restore Disks using the Gateway Recovery Manager program. This has been a common problem for many FX6800 owners. I was able to get the recovery disks this way with no problem even though I doubt I'll ever use them.
Thanks for the reply
Unfortunately, none of this has worked.
Here are my bios settings under Integrated Peripherals
-Onboard SATA Mode > AHCI
-Onboard ESATA Mode > AHCI (there is no SATA option, only AHCI, RAID, and IDE)
I looked under Disk Management as you suggested, but the drive doesn't show up. It isn't available for me to initialize.
I have a 1TB WD Caviar Black as my main drive partitioned into 3 partitions. All of these show up.
The drive I'm trying to put in the front bays is a Seagate 160 Mb drive. I had it temporarily installed as a main drive before installing the Western Digital, and it was working fine. I have made certain that I push it far enough into the front bay that it seats (as best that I can tell), and I've tried it in both of the front bays.
There didn't appear to be any loose SATA connections on the motherboard. However, I disconnected the CD/DVD SATA cable (which was working) and placed the SATA cable from one of the front bays into that port. This was unsuccessful though.
I have upgraded the power supply since I purchased the computer, so I traced the power cables back to make certain that those bays are receiving power, and that isn't an issue.
The only other thing is that I have Ubuntu installed on the drive that I'm trying to install in the front bay. I don't think that this should keep the drive from showing up in the bios during startup. Just to be sure that this wasn't the issue I temporarily booted from the installation disks for both Vista and Ubuntu. Neither of the partitioners on the disks could see the drive that I'm trying to get working.
The only things that I can think of that may be wrong are:
1) The drive I'm trying to put in the front bay has gone bad. (Unlikely since it was working 2 days ago)
2) The hot-swappable connectors in the front bays don't seat fully into the drive. (they feel like they're doing so however)
3) The SATA cables running to the front bays are defective (possible, but I tried both bays, so this would require 2 failed cables making it less likely)
4) There is some other software (or other) issue that I'm too ignorant to figure out (most likely I think)
I'm not certain what else to do. I appreciate your help
Unfortunately, none of this has worked.
Here are my bios settings under Integrated Peripherals
-Onboard SATA Mode > AHCI
-Onboard ESATA Mode > AHCI (there is no SATA option, only AHCI, RAID, and IDE)
I looked under Disk Management as you suggested, but the drive doesn't show up. It isn't available for me to initialize.
I have a 1TB WD Caviar Black as my main drive partitioned into 3 partitions. All of these show up.
The drive I'm trying to put in the front bays is a Seagate 160 Mb drive. I had it temporarily installed as a main drive before installing the Western Digital, and it was working fine. I have made certain that I push it far enough into the front bay that it seats (as best that I can tell), and I've tried it in both of the front bays.
There didn't appear to be any loose SATA connections on the motherboard. However, I disconnected the CD/DVD SATA cable (which was working) and placed the SATA cable from one of the front bays into that port. This was unsuccessful though.
I have upgraded the power supply since I purchased the computer, so I traced the power cables back to make certain that those bays are receiving power, and that isn't an issue.
The only other thing is that I have Ubuntu installed on the drive that I'm trying to install in the front bay. I don't think that this should keep the drive from showing up in the bios during startup. Just to be sure that this wasn't the issue I temporarily booted from the installation disks for both Vista and Ubuntu. Neither of the partitioners on the disks could see the drive that I'm trying to get working.
The only things that I can think of that may be wrong are:
1) The drive I'm trying to put in the front bay has gone bad. (Unlikely since it was working 2 days ago)
2) The hot-swappable connectors in the front bays don't seat fully into the drive. (they feel like they're doing so however)
3) The SATA cables running to the front bays are defective (possible, but I tried both bays, so this would require 2 failed cables making it less likely)
4) There is some other software (or other) issue that I'm too ignorant to figure out (most likely I think)
I'm not certain what else to do. I appreciate your help
- Status
TRENDING THREADS
-
-
My week with Linux: I'm dumping Windows for Ubuntu to see how it goes- Started by Admin
- Replies: 209
-
Discussion PSU recommendations and power supply discussion thread - Tom's hardware- Started by Darkbreeze
- Replies: 2K
-
Discussion What's your favourite video game you've been playing?- Started by amdfangirl
- Replies: 4K
-
Question Really need help after an upgrade. Went from a 1600x to a 5700x and my PC now runs like shit.- Started by niksonrex88
- Replies: 4
-
Question Don’t know if this right place but I need help no signal to monitor after changes in bios.
- Started by CabooseVX9
- Replies: 4
Facebook
Twitter
Instagram