Archived from groups: alt.sys.pc-clone.gateway2000 (More info?)
I talked with a GW Customer Service rep today about extending
the one-year warranty on my 400 SP notebook. It comes up in
June 2004. I've heard about new warranty policy taking effect,
because of emachine merger. She checked with a supervisor and
said all existing customer/systems will be grandfathered under
current warranty and upgrade options (it looks like $149.99
for two more years for a 400 SP). However, any system purchased
after April 1, 2004, will come under new warranty. The rumor
is that new warranties will only cover parts...not labor. Anyone
else heard about this?
Scott
I talked with a GW Customer Service rep today about extending
the one-year warranty on my 400 SP notebook. It comes up in
June 2004. I've heard about new warranty policy taking effect,
because of emachine merger. She checked with a supervisor and
said all existing customer/systems will be grandfathered under
current warranty and upgrade options (it looks like $149.99
for two more years for a 400 SP). However, any system purchased
after April 1, 2004, will come under new warranty. The rumor
is that new warranties will only cover parts...not labor. Anyone
else heard about this?
Scott