Question Gigabyte B560M DS3H AC RAM Compatability

[kurowise]

So I recently built a pc and I'm having trouble booting it with 2 ram. I've tried all the slots and none of them boots with both ram installed, only with just one. (Grey slots in this are A2/B2)

Just wanting to know if this is a compatibility issue or if it's a part failure.

Things I've tried:

• Updating BIOS
• Using Different RAM sticks
• Resetting BIOS/Changing BIOS Settings
• Removing CMOS/Reset
• Reseating CPU
• Booting in A2/B2 B1/B2 A1/A2

Specs:

• Motherboard: Gigabyte B560M DS3H AC
• RAM: X2 Crucial 8GB DESKTOP DDR4 2666 Mhz 8GB CL19 SR x8 Unbuffered
• CPU: Intel Comet Lake Core i3 10105F

 

[Bob.B]

So I recently built a pc and I'm having trouble booting it with 2 ram. I've tried all the slots and none of them boots with both ram installed, only with just one. (Grey slots in this are A2/B2)

Just wanting to know if this is a compatibility issue or if it's a part failure.

Things I've tried:

• Updating BIOS
• Using Different RAM sticks
• Resetting BIOS/Changing BIOS Settings
• Removing CMOS/Reset
• Reseating CPU
• Booting in A2/B2 B1/B2 A1/A2

Specs:

• Motherboard: Gigabyte B560M DS3H AC
• RAM: X2 Crucial 8GB DESKTOP DDR4 2666 Mhz 8GB CL19 SR x8 Unbuffered
• CPU: Intel Comet Lake Core i3 10105F

Were the 2 sticks of ram bought as a kit or 2 separate sticks?

 

[kurowise]

Were the 2 sticks of ram bought as a kit or 2 separate sticks?

They are 2 seperate sticks but same brand and speed (not a kit)

 

[Bob.B]

They are 2 seperate sticks but same brand and speed (not a kit)

You might want to return them and shop for a kit.
There might be just enough difference between the sticks they won't play nice together.

 

[kurowise]

That might be it yeah thanks