Question Graphics problem in certain games

[BobbyK1950]

Hey everyone, I have a problem and I hope someone can help me solve it.
My problem looks like this:

https://imgur.com/e8fXbfB

View: https://imgur.com/e8fXbfB

I was playing World of Warcraft and Monster Hunter: World without any problems at all, in League of Legends this problem would appear on the start of a new game but I would just alt+tab few times and it would go away. Now trying to play Red Dead Redemption2 and I have this problem and alt+tabing doesn't help. Laptop is 7-8 months old and I will post the specifications below. Thank you in advance.

Device specifications:

• Processor: AMD Ryzen 7 5800H with Radeon Graphics 3.20 GHz
• RAM: 16,0 GB (15,4 GB usable)
• Graphics card: NVIDIA GeForce RTX 3060 Laptop GPU
• System type: 64-bit operating system, x64-based processor

 

[kerberos_20]

if its still under warranty, RMA it, VRAM on GPU needs replacement

 

[Phaaze88]

I suspect heat, but it could also be the above Vram going bad.

 

[BobbyK1950]

If it's just GPU going bad why is it only problematic in some games? Monster hunter is more demanding game than LoL, why is this problem not showing there?

 

[Phaaze88]

You're pushing higher fps in LoL, yes? Try capping it to what you get in Monster Hunter, and see if it still happens.

 

[BobbyK1950]

In LoL it wasn't really a problem because simply just alt+tab would fix the problem. It some weird interaction between how desktop is displayed and how game is displayed. So I tried few more thing in RDR2 today and this is what I got.

https://imgur.com/a/lMNqDNv

View: https://imgur.com/a/lMNqDNv

So obviously I could play the game in fullscreen mode but I hate to see that windows bar in the way and I want to solve this.

 

[Phaaze88]

It some weird interaction between how desktop is displayed and how game is displayed.

Graphics driver.

Run Display Driver Uninstaller to remove the current driver, and update to the latest from the laptop maker's site - not Nvidia.com.

 

[BobbyK1950]

It made no difference, I did notice when I uninstall drivers everything is running on low fps (like 20 fps) but there's no graphics glitches. When I update driver for my graphics card nothing changes, but when I update driver for processor graphics, fps goes way up but the glitches reappear. Not sure what should I try next..

 

[kerberos_20]

It made no difference, I did notice when I uninstall drivers everything is running on low fps (like 20 fps) but there's no graphics glitches. When I update driver for my graphics card nothing changes, but when I update driver for processor graphics, fps goes way up but the glitches reappear. Not sure what should I try next..

drivers from laptop manufacturer?

 

[BobbyK1950]

I downloaded VGA Driver for RTX3060 from laptop manufacturer's page and it had no effect, then I downloaded VGA Driver and VGA Utility Drivers, 1 by 1 to see if anything changes but I still had like 20 fps. Then I reinstalled driver from nvidia's site and also nothing changed. Only once I went to device manager and selected Update driver for my AMD Radeon graphics did I get normal fps but also same graphics glitches as well.

 

[kerberos_20]

I downloaded VGA Driver for RTX3060 from laptop manufacturer's page and it had no effect, then I downloaded VGA Driver and VGA Utility Drivers, 1 by 1 to see if anything changes but I still had like 20 fps. Then I reinstalled driver from nvidia's site and also nothing changed. Only once I went to device manager and selected Update driver for my AMD Radeon graphics did I get normal fps but also same graphics glitches as well.

those are included in chipset drivers

 

[BobbyK1950]

those are included in chipset drivers

So which ones do I need to download? Chipset driver and RTX 3060 driver?

 

[Phaaze88]

Monitor how the hardware is behaving. Get HWINFO, and observe:
-cpu core clock speeds. EACH CORE. Some bouncing around is expected; games do not keep your cpu and gpu at constant loads.
-Cpu(Tctl/Tdie) sensor. This chip has a max operating temperature of 105C. The igpu probably has it's own temperature sensor, but I don't know what it would be called.
-Gpu core temperature, gpu hot spot, and memory junction(this one may/may not be available to be read).
-Gpu core clock. Is it keeping boost clock over the base clock, or is it stuck at an unusually low clock in game.
-Gpu performance limiters, of which there are several. There's always at least one reason why the gpu can't boost further.
You can double click on a parameter to make a real time graph pop up.

 

[kerberos_20]

So which ones do I need to download? Chipset driver and RTX 3060 driver?

yes those two drivers should be sufficient, DDU before installing them from laptop manufacturer website

 

[BobbyK1950]

yes those two drivers should be sufficient, DDU before installing them from laptop manufacturer website

Did DDU and installed Chipset driver and RTX 3060 VGA driver from Acer's site, and same thing happens.