Question GTX 2080 Super: Only 1 fan spinning under load

[pags11]

Less than 2 weeks old and I just noticed that only fan 2 on the GPU is spinning, even when under load at temps above 70.

I have tried using MSI Afterburner to manually spin the fan but no luck.

What can I do?

Thanks

 

[sizzling]

Less than 2 weeks old and I just noticed that only fan 2 on the GPU is spinning, even when under load at temps above 70.

I have tried using MSI Afterburner to manually spin the fan but no luck.

What can I do?

Thanks

Contact the manufacturer and/or retailer and ask for a replacement or warranty claim. It’s possible the fan plug has come loose but usually this would require removing the cooler to check and this will void your warranty. It could be something else. At 70c or above both fans should be running.

 

[pags11]

Contact the manufacturer and/or retailer and ask for a replacement or warranty claim. It’s possible the fan plug has come loose but usually this would require removing the cooler to check and this will void your warranty. It could be something else. At 70c or above both fans should be running.

Shall do, thanks.