GTX970 Very poor performance

[Salevi]

Hi guys I need help I am really frustrated I just bought the new GTX 970 and its performing very bad I am getting like 30 to 40 fps in games example Assassins creed 3 Battlefield 4 assassins creed 4 is even worse and on. I tried updating the graphic drivers even download some of the old ones nothing helps same performance. Before GTX 970 I had the 670 and I was able to play most of this games on max settings basically way better performance then 970, please tell me whats going is the card broken or could it be a bottleneck ? but I doubt it because when i monitor my game play GPU usage is on 99% my CPU usage on all cores are around 56% depends on a game
not hitting 100% for sure

here are my specs
Motherboard MSI 970A-G43
CPU AMD FX 6300 OC 4.00Ghz Stable
Ram 8GB 1600Mhz
GPU GTX970
PSU 700w
OP windows 8 64 bit
Hard drive 2tb

Please help me understand whats going on, if you guys need more information let me know I will respond fast.
Thanks!

 

[uplink-svk]

Good, so in windowed mode she works like she should. Now the important part, how does she fare at fullscreen? Is the GPU utilization at 99%, or does it go low?

 

[Salevi]

I remember for a fact that my fps on furmark was 53fps - something incredibly wrong here.
I have a Galax model with 8 pins so it is theoretically a more powerful card but not that much.
Try upping the power limits in MSI to the max - its not going to hurt anything .

power limit is at 110 max default is 100

 

[Salevi]

Good, so in windowed mode she works like she should. Now the important part, how does she fare at fullscreen? Is the GPU utilization at 99%, or does it go low?

Yes still 99% could it be a problem with a manufacturer? I got it from frys brand new never been opened or returned

 

[madmatt30]

Mine goes up to 130 (8 pins & 8 power phases so expected) - I only have it at stock speeds though.
Make sure DSR is disabled in nvidia setting just in case - if for some reason its defaulting to a high res DSR mode in full screen it would lower performance massively.

 

[Salevi]

Mine goes up to 130 (8 pins & 8 power phases so expected) - I only have it at stock speeds though.
Make sure DSR is disabled in nvidia setting just in case - if for some reason its defaulting to a high res DSR mode in full screen it would lower performance massively.

Got it its off it was off

 

[uplink-svk]

Salevi - I believe it's not the fault of reseller. Btw. what brand GTX 970 do You have? [MSi, Asus, Zotac, PowerColor, Palit, Gigabyte, etc?].

And to the DSR madmatt30 suggested:

 

[madmatt30]

In nvidia control panel under 3d settings and/or in geforce experience - can't tell you exactly as I'm not at home at the mo.
It has settings for higher resolutions than 1080p - to disable it you just make sure they're all unticked.

 

[Salevi]

Salevi - I believe it's not the fault of reseller. Btw. what brand GTX 970 do You have? [MSi, Asus, Zotac, PowerColor, Palit, Gigabyte, etc?].

And to the DSR madmatt30 suggested:

yes it was already off I just checked, I have the EVGA GTX 970 4gb FTW version

 

[Salevi]

In nvidia control panel under 3d settings and/or in geforce experience - can't tell you exactly as I'm not at home at the mo.
It has settings for higher resolutions than 1080p - to disable it you just make sure they're all unticked.

Thanks man I got it, it was already off so its not it

 

[uplink-svk]

Okay, we'll go for the big guns now.

Please download Treexy Driver Fusion, and follow these steps:

1. uninstall nvidia drivers completely
2. run Treexy Driver Fusion, and let it completely clean Your reminiscence of nvidia drivers
3. restart system and let it install VGA driver
4. install newest drivers
5. test it out.

Repeat the same, and try it with some 5-6 versions older drivers, You must always use Treexy, otherwise it'll run on new drivers.

And I know this is awkward for me to ask, but EVGA GTX 970 4gb FTW ACX 2.0 uses 2 x 6 pin, do You have them firmly connected, both of them? On PSU You should have 3-4 12V 6-8 pin rails. Have You tried to chance at least one for the 3rd, or 4th?

 

[smeezekitty]

60C on the CPU is a little higher than optimal. But since the GPU usage is 99%, it doesn't seem like a CPU problem.

You heaven score is also low (I think it should be in the 40-50 range - closer to the high end of that) and heaven is very GPU bound.

I apologize if this was already mentioned but did you check your GPU clocks under load?

 

[Salevi]

60C on the CPU is a little higher than optimal. But since the GPU usage is 99%, it doesn't seem like a CPU problem.

You heaven score is also low (I think it should be in the 40-50 range - closer to the high end of that) and heaven is very GPU bound.

I apologize if this was already mentioned but did you check your GPU clocks under load?

oh shit man I did not realize to check that the god damn core clock is on 620Mhz and memory on 3500mhz wtfff?

 

[Salevi]

Okay, we'll go for the big guns now.

Please download Treexy Driver Fusion, and follow these steps:

1. uninstall nvidia drivers completely
2. run Treexy Driver Fusion, and let it completely clean Your reminiscence of nvidia drivers
3. restart system and let it install VGA driver
4. install newest drivers
5. test it out.

Repeat the same, and try it with some 5-6 versions older drivers, You must always use Treexy, otherwise it'll run on new drivers.

And I know this is awkward for me to ask, but EVGA GTX 970 4gb FTW ACX 2.0 uses 2 x 6 pin, do You have them firmly connected, both of them? On PSU You should have 3-4 12V 6-8 pin rails. Have You tried to chance at least one for the 3rd, or 4th?

I got you man I can do that right now but I just noticed something my core clock in bf 4 is 620Mhz and memory 3500Mhz

 

[uplink-svk]

Now...that's the culprit You're running underclocked. That may be caused by wrong installation of drivers, or by something else.

 

[Salevi]

I 've been doing other things for a while now. I thought I would let you get to that conclusion on your own as you totally ignored me earlier.

I am sorry I probably did not see you, the core clock is running 620Mhz and memory at 3500Mhz

 

[Salevi]

Now...that's the culprit You're running underclocked. That may be caused by wrong installation of drivers, or by something else.

Yeah so you want me to do the installation as you said ?

 

[uplink-svk]

You won't lose anything by it. One more thing, any chance You're running EVGA Precision X? It can have preset some faulty profiles. Or any other software, that can be affecting the gpu clock/mem clock of Your vga? MSi AfterBurner is practically Precision X, more like other way around. MSi AfterBurner is superior, eventhough I like EVGA more, MSi has better software. For beginning, I'd try to remove the drivers together with all software that can control clock of Your vga.

 

[Salevi]

You won't lose anything by it. One more thing, any chance You're running EVGA Precision X? It can have preset some faulty profiles. Or any other software, that can be affecting the gpu clock/mem clock of Your vga?

I only got msi afterburner, when I am loading a game now it shows on main menus or when its about to load the game to its max clock but when I am in the game drops down the core clock to 500 or 600 or 400

Ok let me do everything and get back to you

 

[uplink-svk]

tea urchin - that's a good point, and probably a good solution, but before he wipes his system out...

Salevi - ...get an external HDD, download iSO of testing Windows 7/Windows 8, or whatever version, get Easyuefi, install fresh system on it, boot from external HDD, don't install anything besides, only nvidia drivers, and run benchmarks + BattleField 4. If it works, You have the culprit, if not, I just saved You hours of getting Your old software back to Your system.

 

[renz496]

Your CPU is creating a bottleneck for sure.

Could it be that bad of bottleneck that can cause worse fps then my gtx 670?

A bottleneck should never make you get less performance with a better card.
At worst it would be the same.

My stock but relevant question is how are your CPU and GPU temps under load?

i don't think so. it happen first hand with me when i upgrade my GTS250 to GTX460. i got worst performance than my older GTS250 in most game except Crysis. OCing my CPU solve the problem though.

 

[Salevi]

No re install required.Go to troubleshooting;hardware and sounds and click on the button.It will either say 'fixed' in ten seconds,or it will say no problems found and it will change nothing.

it says hardware changes might not have been detected. that's all

 

[uplink-svk]

Salevi - try the clean installation as I suggested, on external HDD, or different HDD in Your system [or SSD]. So You can be sure that the problem is of software origin.

 

[Salevi]

tea urchin - that's a good point, and probably a good solution, but before he wipes his system out...

Salevi - ...get an external HDD, download iSO of testing Windows 7/Windows 8, or whatever version, get Easyuefi, install fresh system on it, boot from external HDD, don't install anything besides, only nvidia drivers, and run benchmarks + BattleField 4. If it works, You have the culprit, if not, I just saved You hours of getting Your old software back to Your system.

I did as you said it did not work, i cleaned out everything all the drivers and msi afterburner with the other shit, same fps, now to be honest I was planning on putting a new videos since windows 8 sucks ass, I might as well get windows 7 I have that shit on disk, But that will take sometime to put all my games together. and if that shit wont fix it, then card is out of my door

 

[Salevi]

trouble shoot check performance issues

do you have a team viewer? I don't think it find anything if you have a team viewer you can check it yourself

 

[Salevi]

Sorry , I dont. If it found nothing I would suggest;Try un installing one game and re installing it.Then see how it runs.
This is all I can think of bar a total windows re install.

I don't think re installing a game can change anything, I have more then 20 games I tested on most of them its the same stuff