have 8 gb RAM, bios and windows says that i only can use 4 gb

taenbolle

Reputable
May 7, 2014
92
0
4,660
6
i have 8 GB RAM but bios and windows says that only 4 GB can be used?
my dad has the same problem, so this is just a thing that could happend on some some computers and there is there is nothing wrong with it? and that i am utilizing all the RAM?
 

mbreslin1954

Distinguished
Nov 27, 2010
1,515
0
21,160
250
What version of Windows do you have installed (Vista, Windows 7, Windows 8, etc.), and is it the 64-bit or 32-bit version?

If BIOS only shows 4 GB then that's all you have. If you have 8 GB installed and only 4 GB shows up in BIOS, then 4 GB of it is either incompatible or not mounted properly in the DIMM (RAM module socket on the motherboard).
 

taenbolle

Reputable
May 7, 2014
92
0
4,660
6


thanks for the advice!
ok i will see if not mounted propely,
i am using windows 8.1 64 bit
it says something like this: 8 GB is installed(4 GB can be used)

 

mbreslin1954

Distinguished
Nov 27, 2010
1,515
0
21,160
250
OK, what's telling you that 8 GB is installed? BIOS or Windows? What does BIOS tell you and what does Windows tell you?
 

taenbolle

Reputable
May 7, 2014
92
0
4,660
6


yes, it is only windows that says only 4 GB can be used.
bios says all can be used.
i can also see in task manager that i only have 4 GB installed


 

mbreslin1954

Distinguished
Nov 27, 2010
1,515
0
21,160
250
What part of Windows tells you that you can only use 4 GB? Where do you see that, and exactly what does it say? Is it just Task Manager? What does it say if you go into Control Panel --> System and look at your system specs?

Download and install Speccy and tell me what it says about your RAM (the free version):

https://www.piriform.com/speccy/download


 

taenbolle

Reputable
May 7, 2014
92
0
4,660
6


ok its solved, it was just i had but the sticks in the slot.

 

totonaet

Honorable
Jan 9, 2013
41
0
10,530
0
Omg. Any windows 32-bit system will work with a maximun of 4Gb Ram steel you have 8 Gb ram mounted. So in that case you will nee a 64-bit system. Other wise make sure is if you have exactly the same kit of ram modules mounted. That´s all.
 

Similar threads