Question HDD in Enclosure is not detected by Windows 11 ?

[arghyaraihan]

I recently recovered data from an old HDD and had it transferred to a new one. The old HDD was an internal one - a remnant from an older PC build - and I used a HDD enclosure to connect it to my PC. I have tried to use the new HDD (also an internal one) in the same manner, but it is not working.

The old HDD had to be taken for recovery after an accident involving the Enclosure being dropped on the floor; that seems potentially relevant to mention.



Enclosure is an ORICO 3588US3-V1 3.5 inch.

New HDD is a Toshiba 1 TB PC P300.

If I connect the Enclosure to the PC without the HDD, it detects the Enclosure without issue. If I connect it with the HDD inserted, the Enclosure does not show up in Device Manager, and only briefly shows up in the "Safely Remove Hardware" pop-up menu, before eventually disconnecting (it makes the sound for disconnection, and the Enclosure LED changes colours). The Enclosure (with HDD) also shows up under Unspecified in a Devices and Printers in the Control Panel on a separate computer.

I cannot hear any whirring or clicking from the HDD when the Enclosure is connected.

What can I do to determine where the issue is? Could it be the port for connecting the HDD with the Enclosure? Since the HDD is brand new, and the Enclosure by itself connects to the PC without issue, with the problem only occurring when the HDD is actually inserted into the Enclosure, I can't think of any other hardware failure points.

Any advice would be appreciated, since I have spent a stupid amount of money on the recovery, and would really like for it not to go to waste.

 

[KingLoki]

Have you tried connecting the enclosure to the front and rear usb ports with the hdd inside?

 

[CountMike]

I recently recovered data from an old HDD and had it transferred to a new one. The old HDD was an internal one - a remnant from an older PC build - and I used a HDD enclosure to connect it to my PC. I have tried to use the new HDD (also an internal one) in the same manner, but it is not working.

The old HDD had to be taken for recovery after an accident involving the Enclosure being dropped on the floor; that seems potentially relevant to mention.



Enclosure is an ORICO 3588US3-V1 3.5 inch.

New HDD is a Toshiba 1 TB PC P300.

If I connect the Enclosure to the PC without the HDD, it detects the Enclosure without issue. If I connect it with the HDD inserted, the Enclosure does not show up in Device Manager, and only briefly shows up in the "Safely Remove Hardware" pop-up menu, before eventually disconnecting (it makes the sound for disconnection, and the Enclosure LED changes colours). The Enclosure (with HDD) also shows up under Unspecified in a Devices and Printers in the Control Panel on a separate computer.

I cannot hear any whirring or clicking from the HDD when the Enclosure is connected.

What can I do to determine where the issue is? Could it be the port for connecting the HDD with the Enclosure? Since the HDD is brand new, and the Enclosure by itself connects to the PC without issue, with the problem only occurring when the HDD is actually inserted into the Enclosure, I can't think of any other hardware failure points.

Any advice would be appreciated, since I have spent a stupid amount of money on the recovery, and would really like for it not to go to waste.

Are you connecting 12v DC power adapter to enclosure ? If you do, is it working properly?

 

[arghyaraihan]

Have you tried connecting the enclosure to the front and rear usb ports with the hdd inside?

Yes. It connects, but does not detect the enclosure, when using the rear USB ports. Nothing happens using the front ports.

Are you connecting 12v DC power adapter to enclosure ? If you do, is it working properly?

I am not sure about the DC, but it's connected to a power adapter. I've only tried everything I've described with the adapter connected, in fact.

 

[Bob.B]

I recently recovered data from an old HDD and had it transferred to a new one. The old HDD was an internal one - a remnant from an older PC build - and I used a HDD enclosure to connect it to my PC. I have tried to use the new HDD (also an internal one) in the same manner, but it is not working.

The old HDD had to be taken for recovery after an accident involving the Enclosure being dropped on the floor; that seems potentially relevant to mention.



Enclosure is an ORICO 3588US3-V1 3.5 inch.

New HDD is a Toshiba 1 TB PC P300.

If I connect the Enclosure to the PC without the HDD, it detects the Enclosure without issue. If I connect it with the HDD inserted, the Enclosure does not show up in Device Manager, and only briefly shows up in the "Safely Remove Hardware" pop-up menu, before eventually disconnecting (it makes the sound for disconnection, and the Enclosure LED changes colours). The Enclosure (with HDD) also shows up under Unspecified in a Devices and Printers in the Control Panel on a separate computer.

I cannot hear any whirring or clicking from the HDD when the Enclosure is connected.

What can I do to determine where the issue is? Could it be the port for connecting the HDD with the Enclosure? Since the HDD is brand new, and the Enclosure by itself connects to the PC without issue, with the problem only occurring when the HDD is actually inserted into the Enclosure, I can't think of any other hardware failure points.

Any advice would be appreciated, since I have spent a stupid amount of money on the recovery, and would really like for it not to go to waste.

Does the enclosure+hdd work on a different pc?

 

[arghyaraihan]

Does the enclosure+hdd work on a different pc?

I have not been able to try a different PC, but I tried it on a laptop, and it has the same issue there. It connects, fails to install device drivers, and then disconnects by itself. Reconnecting does nothing. The HDD itself is not detected, as far as I could see.

 

[KingLoki]

In Device Manager, try enabling "Show Hidden Devices" from the menu at the top of page. Then look at any hardware that shows up in the list of devices relating to the external enclosure/hard drive.

 

[SkyNetRising]

The old HDD had to be taken for recovery after an accident involving the Enclosure being dropped on the floor; that seems potentially relevant to mention.
Any advice would be appreciated, since I have spent a stupid amount of money on the recovery, and would really like for it not to go to waste.

Dropping a mechanical hard drive onto a hard surface is a big NO-NO.
They rarely survive such treatment.

So - was the new HDD also dropped?
Or enclosure was dropped and you used new HDD with old (potentially damaged) enclosure?

Try connecting new drive internally (without external adapters).
If still not being detected, then it's dead.

 

[arghyaraihan]

Dropping a mechanical hard drive onto a hard surface is a big NO-NO.
They rarely survive such treatment.

So - was the new HDD also dropped?
Or enclosure was dropped and you used new HDD with old (potentially damaged) enclosure?

Try connecting new drive internally (without external adapters).
If still not being detected, then it's dead.

New HDD. thankfully, was not dropped. The old HDD had been inside the enclosure, and the enclosure had been dropped/fallen off a table. So, yes, new HDD with old, potentially damaged enclosure.

When you say "connect internally", do you mean directly to the motherboard? Just to clarify.

 

[arghyaraihan]

In Device Manager, try enabling "Show Hidden Devices" from the menu at the top of page. Then look at any hardware that shows up in the list of devices relating to the external enclosure/hard drive.

Will try this.

 

[SkyNetRising]

When you say "connect internally", do you mean directly to the motherboard? Just to clarify.

Yes. No external adapters.

Sata data cable from hdd to motherboard and
sata power cable from hdd to psu.