[SOLVED] HELP! After updating gpu drivers, i get a black screen even in safe mode

[hasnain.hayderjs]

After I recently updated my gpu drivers, I no longer get video output and my monitor just says no signal. My computer is able to post and I’m able to get into the bios, it’s just that whenever I try to boot up the computer I get a black screen. I am also able to get into windows recovery mode, however even then I still get a black screen if I try to boot from safe mode. I know the end goal is to somehow uninstall my current drivers and rollback to a previous working version, but how am I supposed to do that when I can’t even get video output from being in safe mode??

I have an ryzen 5 3600, so it’s not like I can use the integrated graphics to get video output. My gpu is an rx 5700 xt if that helps. Ive tried everything I could think of, from reseating my graphics card to clearing cmos. any help would be much appreciated as I’ve exhausted all of my options.

 

[Deleted member 14196]

well, if you would have had Macrium Reflect and done a backup and made rescue boot media, this would be no issue.

for you, you need to format the drive and start over with clean install. but before that you could boot to a win10 usb installer and try a repair install from there. you won't be able to get to windows on your system drive now. so try a boot and repair, if that don't work, you need to nuke all the partitions on the drive (windows installer from usb can do this under custom or advanced setup) and let windows installer install clean and fresh and create it's partitions that it needs automatically

get your drivers from manufacturers website. you will need chipset and graphics drivers from your manufacturer

follow these instructions for clean install

How To Do A Clean Installation Of Windows 10 | Tom's Hardware (tomshardware.com)

 

[hasnain.hayderjs]

well, if you would have had Macrium Reflect and done a backup and made rescue boot media, this would be no issue.

for you, you need to format the drive and start over with clean install. but before that you could boot to a win10 usb installer and try a repair install from there. you won't be able to get to windows on your system drive now. so try a boot and repair, if that don't work, you need to nuke all the partitions on the drive (windows installer from usb can do this under custom or advanced setup) and let windows installer install clean and fresh and create it's partitions that it needs automatically

get your drivers from manufacturers website. you will need chipset and graphics drivers from your manufacturer

follow these instructions for clean install

How To Do A Clean Installation Of Windows 10 | Tom's Hardware (tomshardware.com)

repair install should keep my files, right? I really don’t want to lose my documents.

Im starting to think this is an OS issue, as safe mode with command prompt is not working, and I even swapped processors with one that had integrated graphics and still got the same result. Nothing, just black screen when booting into safe mode.

 

[Deleted member 14196]

I repair install will retain your files