Archived from groups: microsoft.public.windowsxp.help_and_support (
More info?)
For the Help and Support issue, here is a couple of options starting with a
DLL registration. (Proceed to next method if one fails to resolve the
problem):
Type in Start, Run dialog:
helpctr -regserver
regsvr32 itss
regsvr32 hhctrl.ocx
regsvr32 jscript
Fix Windows XP Help - from Doug's site:
http://www.dougknox.com/xp/utils/fix_windows_xp_help.htm
In _nothing_ helps, try reinstalling HelpCenter:
Open %systemroot%\inf folder and locate the PCHealth.inf file (might show as
PCHealth in W.Explorer). Right-click the file and choose "Install". Insert
your XP CD when prompted. If you have a Service Pack installed, be sure to
point to the %Windir%\i386\ServicePackFiles folder, or your slipstreamed XP
CD (if available).
--
Ramesh, Windows XP MVP
http://windowsxp.mvps.org
"Bractals" <Bractals@discussions.microsoft.com> wrote in message
news:C931BF4F-AF0F-4E23-9D9D-20AFD740AD3F@microsoft.com...
>I am running Windows XP Pro.
>
> "start>Help and Support" stopped working in the last week.
>
> C:\WINDOWS\SYSTEM32\DLLCACHE\helpctr.exe exists
> and if I double click it, nothing happens.
>
> Any help will greatly be appreciated.
>
>