[SOLVED] [HELP] My AMD RX 570 keeps crashing and i don't know what to do..

[marthanaan]

3 weeks ago i build my second gaming pc and here's the specs
AMD Ryzen 3 2200G 3.5GHz (Stock clock, no overclocking)
ASRock X370M Pro 4 (X370 Chipset and quad channel DDR4 RAM)
Corsair Vengeance DDR4 2400 MHz (Stock clock, no overclocking) 2 sticks
MSI ARMOR Radeon RX 570 4GB
Aero Cool Lux 550w 80 bronze
everything is new,

first 3 days the pc is working flawlessly and i can play anything on 1440x900 high setting (not ultra) on 60fps, but when installed far cry 4 the game always crashing and it shows random color like green or brown or anything, then i decided to ddu the driver and reinstall the driver, current latest version, i forgot the version, it's working normally, although crash still happening, when the pc crashes it really bricked the system i can't num lock my keyboard and caps lock, and i must hard reset the pc to make it work again, and this morning i decided to reinstall windows 10 to see if the problem will go away, but turns out it still the same, and about 30 minutes ago i reinstall the driver again then this happening please guys help me.. should i RMA the VGA or do something about it, and yeah i forgot to mention before i reinstall my windows, i updated the driver to current latest version

https://imgur.com/8U8W6n8

View: https://imgur.com/8U8W6n8
the crash when i try to install Chipset driver

 

[Deleted member 2731765]

Is that a brand new GPU, or a used one? Which Power Supply unit/PSU are you using ? List the model number/make.

 

[cin19]

1) What PSU did you have?

2) Can you test the rx570 in other PC? because it maybe have problem.

 

[ElectrO_90]

Does it crash like this if you use the iGPU by plugging the cable into the motherboard?
Do any other games do this?
Plus make sure you answer Metal Messiah's questions

 

[marthanaan]

Everything new, power supply is Aero Cool Lux 550w 80 bronze,

 

[marthanaan]

UPDATE : i follow this https://community.amd.com/thread/234980 instructions and it seems to fixed it, but I'm not sure, can you guys help me through this, that would be nice, and I'm sorry for late reply and anything because I'm new to this forum and English is not my main language,cheers

 

[marthanaan]

Does it crash like this if you use the iGPU by plugging the cable into the motherboard?
Do any other games do this?
Plus make sure you answer Metal Messiah's questions

haven't test this one out

 

[marthanaan]

I just played far cry 5 after i follow this instruction and i play for about 2 hours and everything seems to be ok, but I'm not quite sure, also i tried running FurMark for 30 minutes and no crash, but again, I'm not quite sure, Question : should i RMA it or just stick to this, thanks for your time

 

[marthanaan]

1) What PSU did you have?

2) Can you test the rx570 in other PC? because it maybe have problem.

unfortunately i can't since i only have one pc

 

[marthanaan]

UPDATE 2 : Crashes still happen but happen less frequently

 

[marthanaan]

Finally i came to conclusions, it isn't our fault, seems like MSI has a tiny problem on their side thanks to everyone for trying to helping me out